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Clinical Application Support Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Albuquerque ▼

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Clinical Applications Support Specialist is the key support resource for all clinical software systems, serving as the link between clinical operations and technology. This role supports, implements, and optimizes applications such as EHR, insurance verification, dictation, and scheduling tools to ensure clinicians have the technology needed for safe, efficient, high‑quality care. You’ll work closely with clinicians, IT teams, and vendors to troubleshoot issues, improve workflows, support upgrades, and deliver training. Success requires strong clinical understanding, technical skill, and excellent communication in a fast‑paced healthcare environment.

Job Responsibility:

  • Serve as primary support contact for all clinical applications.
  • Troubleshoot and resolve complex system and workflow issues.
  • Train clinicians and staff on proper and effective system use.
  • Analyze workflows and recommend improvements.
  • Support provider documentation, dictation, and transcription workflows.
  • Conduct audits to ensure data accuracy and compliance.
  • Maintain documentation, workflows, and training materials.
  • Collaborate with IT and vendors on issues, upgrades, and enhancements.
  • Communicate system updates, downtime, and resolutions to staff and leadership.
  • Provide onsite support through regular facility travel.
  • Participate in 24/7 on‑call rotation.
  • Perform other duties as assigned.

Requirements:

  • Bachelor’s in healthcare, IT, or related field OR Minimum 3 years’ experience in a clinical, rehab, or healthcare setting.
  • IT, troubleshooting, or project management experience preferred.
  • Valid driver’s license, acceptable driving record, and insurability.
  • Strong critical‑thinking and problem‑solving skills.
  • Ability to teach complex concepts to diverse skill levels.
  • Understanding of clinical applications and workflows.
  • Proficiency with Microsoft O365, Windows 10, Windows Server.
  • Experience managing user accounts and permissions.
  • Ability to maintain confidentiality.
  • Strong time‑management and collaboration skills.
  • Ability to travel as needed.
  • Background and drug test required prior to employment.
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan

Additional Information:

Job Posted:
January 22, 2026

Work Type:
Hybrid work
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