Clinical Administrative Support II Job at South Shore Health (Norwell)

Patient Experience Representative II-Ambulatory

Under general supervision, provides support to the administrative operations of ...

Location

United States , Lexington

Salary:

19.06 - 27.64 USD / Hour

Boston Children's Hospital

Expiration Date

Until further notice

Requirements

High School Diploma / GED
Minimum 6 months as a Patient Experience Representative (internal) OR Minimum of 6 months relevant healthcare experience (external)

Job Responsibility

Customer Service: Greets, screens, and directs patients, families, and visitors, and provides effective customer service in person and on the phone
Registration: Registers new patients, verifies insurance information, and collects co-payments
Patient Coordination: Monitors clinic activity, schedules appointments, and assists with patient flow to ensure a positive experience
Administrative Tasks: Answers calls, manages calendars, schedules meetings and events, and provides clerical support
Records Management: Collects and organizes patient medical records, processes letters, and handles prescription refill requests
Technology Use: Utilizes office technology, including phone systems and various software applications, and enrolls patients in the patient portal
Process Improvement: Contributes to departmental projects aimed at improving processes and systems

What we offer

$2,000 sign on bonus
flexible schedules
affordable health, vision and dental insurance
childcare and student loan subsidies
generous levels of time off
403(b) Retirement Savings plan
Pension
Tuition and certain License and Certification Reimbursement
cell phone plan discounts
discounted rates on T-passes

Fulltime

Senior Clinical Research Associate II - FSP

As a Clinical Research Associate (CRA) at Parexel, you act as an integral part t...

Location

Turkey

Salary:

Not provided

Parexel

Expiration Date

Until further notice

Requirements

Extensive knowledge of clinical trial methodologies, ICH/GCP, Food and Drug Administration (FDA) and local country regulations
Monitoring Experience: Minimum 5 years relevant experience in clinical research site monitoring (preferably 3 years in Oncology)
Preferred therapeutic experience in Oncology, Vaccines, Internal Medicine or Infectious Diseases
Global clinical trial experience
Must be fluent in English and in the native language(s) of the country they will work in
Significant travel (60-80%) within area is required. May require some international travel and some weekend travel
Valid driver’s license and passport required
Demonstrated knowledge of clinical research and development processes and ability to gain command of process details
Demonstrated knowledge of global and local regulatory requirements
Demonstrated understanding of key operational elements of clinical research (e.g., monitoring, data acquisition and cleaning, reporting, etc.)

Job Responsibility

Oversight of Monitoring Responsibilities and Study Conduct
Ensure proper conduct of clinical trials in accordance with the Study Monitoring Plan (SMP) and applicable prevailing laws, GCP, and client standards to achieve project goals, timelines and quality
Manage assigned operational aspects for implementation of clinical trial activities at assigned investigator sites from site activation through to database lock, ensuring relevant timelines and quality deliverables are met
During study conduct, serve as the primary point of contact for assigned investigator sites. Work in partnership with and/or escalate to the SCP to ensure quality of site delivery
Interface with the study team as needed, facilitate information flow between members of the study team, vendors and assigned investigator sites
Partner with SCP to perform investigator site development, coaching and training of site personnel to ensure ongoing compliance with protocol and the safeguarding of patients
provide protocol training to, and address protocol related questions from the investigator site staff when required, including discussions on known/anticipated operational and clinical trial risks
Attend investigator meeting when required (virtual or F2F). Provide enrollment support and ensure progress by responding to site activation and recruitment issues from investigators. Partner with SCP and the study team to define and support recruitment initiatives at site level
Conduct onsite, remote/electronic monitoring as needed for study site initiation, routine monitoring and study site closure activities and ensure these are conducted accordance to the SMP, Standard Operating Procedures (SOPs) and commensurate with emerging issues and technologies
Monitor site level adverse events (AEs) and serious adverse events (SAEs) and collaborate with the Drug Safety Unit and follow-up with investigators sites, as needed, to bring SAE reports required information to resolution

What we offer

Flexible work arrangements
Career growth and development
Supportive and inclusive environment
Diverse therapeutic areas and project exposure
Advanced Technology

New

Contract Administrator II

The OSP Administrator II is expected to work at either the technical or non-tech...

Location

United States , Winston Salem

Salary:

30.70 - 46.05 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Bachelor's degree or an equivalent combination of education and experience with one year of experience from which comparable knowledge and skills can be acquired
Pre-award, post-award or contracting skills preferred
Highly detail oriented
Highly organized with a focus on teamwork, creating usable and accessible administrative tools
Ability to complete tasks efficiently and independently
Ability to learn changing technologies related to contracts management
Strong planning and organizational skills with the ability to manage multiple priorities/deadlines
Demonstrated proficiency in Microsoft Office, Word, Excel, PowerPoint applications
Ability to understand, interpret and apply laws, regulations, and policies
Ability to learn and improve negotiation skills, composition and analysis of business contract terms and language

Job Responsibility

Supports faculty members and department administrators in the various stages of industry clinical trial contract life cycle
Reviews financial information to ensure budgets and terms agree with grant or contract documentation and compliance with institution and granting agency requirements
Reviews financial information to ensure compliance with institution and granting agency legal requirements
Develops understanding of appropriateness of consultation with institutional management and/or Legal Department related to contract language, financial, and post-execution monitoring of agreements
Provides support and guidance to stakeholders for contracts entered into by the institution
Demonstrates knowledge and understanding to fulfill reporting requirements of contracts awarded
Represents and promotes the institution’s research activities at meetings
Maintains a positive working relationship with stakeholders and provides needed support during the contracts life cycle
Assists and supports the formulation and implementation of policies and procedures relating to the administration of contracts
Performs other related duties incidental to the work described herein

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Opportunity for annual increases based on performance

Fulltime

New

Contract Administrator II

The OSP Administrator II is expected to work at either the technical or non-tech...

Location

United States , Winston Salem

Salary:

30.70 - 46.05 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Bachelor's degree or an equivalent combination of education and experience with one year of experience from which comparable knowledge and skills can be acquired
Pre-award, post-award or contracting skills preferred
Highly detail oriented
Highly organized with a focus on teamwork, creating usable and accessible administrative tools
Ability to complete tasks efficiently and independently
Ability to learn changing technologies related to grants and contracts management
Strong planning and organizational skills with the ability to manage multiple priorities/deadlines
Demonstrated proficiency in Microsoft Office, Word, Excel, PowerPoint applications
Ability to understand, interpret and apply laws, regulations, and policies
Ability to learn and improve negotiation skills, composition and analysis of business contract terms and language

Job Responsibility

Supports faculty members and department administrators in the various stages of grant and/or contract life cycle
Reviews financial information to ensure budgets and terms agree with grant or contract documentation and compliance with institution and granting agency requirements
Reviews financial information to ensure compliance with institution and granting agency requirements
Develops understanding of appropriateness of consultation with institutional management and/or Legal Department related to contract language, financial, and post-execution monitoring of agreements
Provides support and guidance to stakeholders for grants and/or contracts entered into by the institution
Demonstrates knowledge and understanding to fulfill reporting requirements of grants and/or contracts awarded
Represents and promotes the institution?s research activities at meetings
Records, reports, reviews, and reconciles grant budgets and expenditures to ensure compliance with sponsor and institutional requirements and policies
Maintains a positive working relationship with stakeholders and provides needed support during the grants and/or contracts life cycle
Assists and supports the formulation and implementation of policies and procedures relating to the administration of grants and/or contracts

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Opportunity for annual increases based on performance
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions

Fulltime

Medical Appeals/Grievance Specialist II - Registered Nurse

Responsible for utilizing clinical acumen and managed care expertise related to ...

Location

United States , Phoenix

Salary:

Not provided

Blue Cross Blue Shield of Arizona

Expiration Date

Until further notice

Requirements

1 year experience in clinical and health insurance or other healthcare related field
3 years experience in clinical and health insurance or other healthcare related field AND 1 year Managed care experience with a focus in Utilization Management (UM), Prior Authorization (PA), Claims, Case Management and/or Medical Appeals and Grievance (MAG)
5 years experience in clinical and health insurance or other healthcare related field AND 2 years Managed care experience with a focus in Utilization Management (UM), Prior Authorization (PA), Claims, Case Management and/or Medical Appeals and Grievance (MAG)
8 years experience in clinical and health insurance or other healthcare related field AND 3 years above satisfactory job performance in the managed care environment with a focus in Utilization Management (UM), Prior Authorization (PA), Claims, Case Management and/or Medical Appeals and Grievance (MAG)
Associate’s Degree in a healthcare field of study or Nursing Diploma
Active, current, and unrestricted license to practice in the State of Arizona (a state in the United States) or a compact state as a Registered Nurse (RN), a Physical Therapist (PT) or a Licensed Master Social Worker LMSW.
Intermediate PC proficiency
Intermediate skill using office equipment, including copiers, fax machines, scanner and telephones
Maintain confidentiality and privacy
Advanced clinical knowledge

Job Responsibility

Perform in-depth analysis, clinical review and resolution of provider appeals/inquiries, corrected claims and subscriber reconsiderations, member appeals, corrected claims and provider grievances for all lines of business
Identify, research, process, resolve and respond to customer inquiries primarily through written / verbal communication.
Respond to a diverse and high volume of health insurance appeal related correspondence on a daily basis.
Analyze medical records and apply medical necessity criteria and benefit plan requirements to determine the appropriateness of appeal, grievance and reconsideration requests.
Maintain complete and accurate records per department policy.
Meet quality, quantity and timeliness standards to achieve individual and department performance goals as defined within the department guidelines and required by State, Federal and other accrediting organizations.
Demonstrate ability to apply plan policies and procedures effectively.
Consult and coordinate with various internal departments, external plans, providers, businesses, and government agencies to obtain information and ensure resolution of customer inquiries.
Attend staff and interdepartmental meetings.
Participate in continuing education and current developments in the fields of medicine and managed care.

Fulltime

New

Lab Clinical Supt Tech II

Under the supervision of the section Supervisor and with specific direction from...

Location

United States of America , Rochester

Salary:

19.62 - 26.49 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

Associate's degree or some college level course work in science or a related discipline
or an equivalent combination of education, experience or certification
Customer service experience preferred
Knowledge of medical terminology, anatomy/physiology a plus
Ability to maintain a friendly and courteous professional manner at all times
Ability to interact effectively and professionally with co-workers and customers
Excellent computer and organizational skills
Ability to rotate shifts, weekends, and holidays as assigned
Adheres to all departmental and organizational policies and procedures
Demonstrates all aspects of ICARE values

Job Responsibility

Sample Management (30%): Receives specimens from inpatient and outpatient locations via couriers or pneumatic tube station
Uses knowledge of test menu to prioritize handling of stat/urgent specimens and those needing special handling
Takes appropriate action to ensure specimen integrity whenever testing may be delayed
Tracks and receives batches, verifying receipt of specimens
Prepares specimens for transport to specialized areas of testing (i.e. specialty labs, reference lab)
Manages sample archive storage system and specimen disposal as specified by laboratory storage guidelines
Patient Registration and Specimen Log-in (30%): Registers patient information into HIS (Hospital Information System)
Identifies special registration (i.e. client Bill, research)
Identifies and registers patient billing information
Logs-in laboratory procedure codes as ordered from manual requisitions or assures accuracy of electronic orders

Parttime

Team Assistant II - Specialty Care

The team assistant is responsible for scheduling the staff of specific disciplin...

Location

United States , Colchester

Salary:

20.84 - 31.26 USD / Hour

The University of Vermont Health Network

Expiration Date

Until further notice

Requirements

Associates degree in business or other appropriate discipline
Two to three years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills acquired
Must demonstrate and maintain any required competency
Able to speak, read and write in English
Be honest, self-directed, possess initiative, display good judgment and a positive attitude toward daily activities
Have the ability to communicate clearly and effectively both orally and in written work
Be able to work cooperatively and in a productive manner with organization’s employees, clients, customers and the general public
Maintain satisfactory standing with the Adult Abuse Registry, Child Abuse & Neglect Registry, Vermont Criminal Information Center and OIG
Be free from the illegal use and effects of drugs and alcohol in the workplace
Be able to carry out the functions of this job without risk of harm to the health and safety of self and others

Job Responsibility

Receives referrals from Intake, schedule admissions, and assigns a case manager
Completes and coordinates the scheduling for a discipline team on an ongoing basis. Tracks and reviews field staff daily schedules
Assigns patients to the appropriate interdisciplinary team members
Maintains effective communication with field staff and Clinical Team Manager
Responds to all telephone calls directed toward the team and passes on appropriate information to team members
Schedules meetings as requested by the Clinical Team Manager and takes minutes as needed
Ensures workflow processes are timely: tracks referrals and submission of admission documentation within 24 hours
tracks recent five-day windows, and processes transfers
Supports the team in meeting clinical, patient satisfaction, and financial outcome goals
Types, proofreads, and sends correspondence as requested by Clinical Team Manager and clinicians. Creates and maintains forms, reports, logos, and other documents. Compiles reports and organizes and maintains files and records

Fulltime

New

Clinical Studies Coordinator II, Translational Neuroscience

Under departmental direction, coordinates activities to support multiple researc...

Location

United States , Winston Salem

Salary:

26.55 - 39.85 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Bachelor's degree with two years experience in clinical research
or an equivalent combination of experience and education
SOCRA or ACRP Certification preferred
Must complete the CITI certification for Human Subject Research if not already completed
All additional required WakeOne training for research coordinators
Excellent interpersonal, oral, and written communication skills
Excellent reading comprehension
Strong organizational skills
EPIC/WakeOne proficiency to include appropriate documentation of research notes
Proficient in the use of OnCore/WISER Clinical Trial Management System

Job Responsibility

Coordinates activities to support multiple research studies of all phases
Serves as the principal administrative liaison for assigned studies
Develops and maintains recordkeeping systems and procedures to ensure compliance
Attends clinic as needed to perform activities including recruitment, administering questionnaires
Responsible for the compilation, registration and submission of data
Works under the direction of the Study Investigators or Clinical Research Nurse Manager
Plays an active role in recruitment of patients to study
Performs protocol specific duties required per the research protocol
Obtains or assists the Principal Investigator in obtaining informed consent
Fulfills sponsor requirements related to reportable information including adverse events

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Opportunity for annual increases based on performance
Premium pay such as shift, on call, and more
Incentive pay for select positions

Fulltime

Clinical Administrative Support II

South Shore Health

Location:
United States , Norwell

Category:
Office Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 20, 2026

Expiration:
August 05, 2026

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Clinical Administrative Support II

South Shore Health

Location:United States , Norwell

Category:Office Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:February 20, 2026

Expiration:August 05, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:
United States , Norwell

Category:
Office Administration

Contract Type:
Not provided

Job Posted:
February 20, 2026

Expiration:
August 05, 2026