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The Supervisor – Clinic Nursing assists the Clinic Administrator/Practice Manager with general supervision, direction, and support of the daily operations of the clinic in accordance with established policies, procedures and standards. In the absence of the manager, the supervisor has oversight of clinic operations.
Job Responsibility
Has the authority to interview, hire, orient, terminate, promote, train and conduct performance evaluations
Assigns day-to-day work activities
directs the functional and technical job performance of team members
Allocate and direct staffing needs to meet patient, unit, and department needs, and collaborate with others to ensure overall staffing needs are met
Manage performance including: setting goals, clarifying job expectations, monitoring performance progress, providing feedback, recognize developing skills and addressing performance issues related to work and our commitments using corrective action
Works with individual clinic management and medical staff, to evaluate, monitor and enforce clinic specific protocols, procedures and objectives
maintains compliance with federal/state regulations and standards
Ensures charging/reimbursement changes are integrated into every level of clinic operations by coordinating with the clinic team
Serves as the point of contact for patient and external customer complaints
Investigates and reconciles complaints relating to practice operations
Monitors the payroll system to help control employee time management
Monitors utilization of staff and supplies in assigned areas, and recommends appropriate adjustments to stay within budget guidelines while constantly improving the quality of health care
Monitors compliance with policies, implements plans and recommends revisions as needed
Monitors and maintains licensure certification requirements for assigned staff
Supervises the day to day operations in the absence of the manager
Performs other duties as assigned
Requirements
Current Registered Nurse (RN) license that allows you to practice in our state
Graduate of an accredited nursing program
Basic Life Support (BLS) from the American Heart Association required
3 years related experience in a clinic/physician office is required