Clinic Patient Representative Senior - Primary Academic Medicine Job at CHRISTUS Health (Corpus Christi)

Job Description

Greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. May assist with various duties within the clinic. Verifies insurance benefits and assists with referrals. Collects payments and prepares cash for deposits.

Job Responsibility

Maintains flow of patient check-in, verifies demographic and insurance information and enters into computer database
Assures that information in patient account is accurate
Assists with answering phones, taking messages and assisting with patient and staff inquiries
Responds to CBO requests for patient account corrections and/or maintenance, in a timely manner
Schedules appointments for patients in accordance with physician guidelines
Collects time of service payment amounts
collects prior balance amounts and/or arranging payment plans as requested
Checks in patients, verifies and updates necessary information in the medical record
Assists patients with completing all necessary forms
Scheduled appoints according to clinician template and follows office scheduling policies
Assists front office lead/supervisor with other administrative duties such as front end duties, denials, workques and correct any errors to ensure clean claims
Screens visitors and responds to routine requests for information
Follows the CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI)
Maintains strict confidentiality
Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission
Maintains established CHRISTUS Health policies, procedures, objectives, quality assurance, safety, environmental and infection control
Performs job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Health’s cultural diversity objectives
Supports and adheres to CHRISTUS Service Guarantee
Performs other related work as assigned by leadership

Requirements

High school diploma or equivalent
Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine
Excellent interpersonal and communication skills and good math knowledge essential
Three or more years of experience in a health care organization

Nice to have

Knowledge of managed care
Some College
ICD9 and CPT coding (advanced skills)
Experience with charge posting or collections

CHRISTUS Health - All Job Offers

Select Country

Clinic Patient Representative Senior - Primary Academic Medicine

Job Description

Job Responsibility

Requirements

Nice to have

Looking for more opportunities?

Clinic Patient Representative Senior - Primary Academic Medicine

Route Settlement Associate

PCB Electrical Engineer

Senior FP&A Analyst

Process Quality Engineer

Shift Supervisor

Project Controls Intern

Shift Supervisor

Inventory Control Analyst

Our AI answers in your language