Clinic Patient Representative - Gastroenterology

• Serves as the initial point of contact for patients and visitors, welcoming them to the Family Health Center
• Supports the center's operation by setting up appointments, maintaining the cash drawer, posting charges, and assuring the accuracy of patient demographics using the hospital's computer system
• Monitor the debit and credit of client accounts
• Performs posting operation to institutional clients, and reviews all billing transactions related to accounts receivable system
• Resolves client inquires and complaints on institutional billing transactions
• Perform order entry, registration, and other clerical duties
• Perform the training of all clerical staff in the proper registration and printing of patient reports
• Perform other clerical duties as needed which can include insurance verification, recording statistics, registering patients and updating patient accounts
• Also assists with scheduling patient appointments, answers phones and inform patients of their benefits
• Also, complete other duties as needed

High School Diploma