Clinic Patient Representative - Cardiology Job at CHRISTUS Health (Texarkana)

Clinic Patient Representative Senior

Greets, instructs, directs and schedules patients and visitors. Serves as a liai...

Location

United States , Texarkana

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Knowledge of managed care preferred
Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine
Excellent interpersonal and communication skills and good math knowledge essential
Three or more years of experience in a health care organization

Job Responsibility

Greets, instructs, directs and schedules patients and visitors
Serves as a liaison between patient and medical support staff
May assist with various duties within the clinic
Verifies insurance benefits and assists with referrals
Collects payments and prepares cash for deposits

Fulltime

Clinic Patient Representative Senior - Specialty Cardiology

Greets, instructs, directs, and schedules patients and visitors. Serves as a lia...

Location

United States , Longview

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Knowledge of managed care preferred
Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine
Excellent interpersonal and communication skills and good math knowledge essential
Some College (preferred)
Three or more years of experience in a health care organization
ICD9 and CPT coding (advanced skills) (preferred)
Experience with charge posting or collections (preferred)

Job Responsibility

Maintains flow of patient check-in, verifies demographic and insurance information, and enters into the computer database
Assists with answering phones, taking messages, and assisting with patient and staff inquiries
Responds to CBO requests for patient account corrections and/or maintenance in a timely manner
Schedules appointments for patients in accordance with physician guidelines
Collects time of service payment amounts
collects prior balance amounts, and/or arranges payment plans as requested
Checks in patients, verifies, and updates necessary information in the medical record
Assists patients with completing all necessary forms
Schedules appointments according to the clinician template and follows office scheduling policies
Assists front office lead/supervisor with other administrative duties such as front-end duties, denials, workques and correct any errors to ensure clean claims

Fulltime

Clinic Patient Representative Senior - Specialty Cardiology

Greets, instructs, directs, and schedules patients and visitors. Serves as a lia...

Location

United States , Longview

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Knowledge of managed care preferred
Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine
Excellent interpersonal and communication skills and good math knowledge essential
Three or more years of experience in a health care organization

Job Responsibility

Maintains flow of patient check-in, verifies demographic and insurance information, and enters into the computer database
Assures that information in the patient account is accurate
Assists with answering phones, taking messages, and assisting with patient and staff inquiries
Responds to CBO requests for patient account corrections and/or maintenance in a timely manner
Schedules appointments for patients in accordance with physician guidelines
Collects time of service payment amounts
collects prior balance amounts, and/or arranges payment plans as requested
Checks in patients, verifies, and updates necessary information in the medical record
Assists patients with completing all necessary forms
Schedules appointments according to the clinician template and follows office scheduling policies

Fulltime

Clinic Patient Representative Lead - Specialty Cardiology

Serves as liaison between Manager, Associates, and patients. Responsible for wor...

Location

United States , Longview

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

High School Diploma

Job Responsibility

Serves as liaison between Manager, Associates, and patients
Responsible for work assignment and scheduling of assigned staff
Trains and orients assigned staff in accordance with established policies and procedures
Assists with evaluating performance of assigned staff and participates in coaching sessions
Informs manager of performance issues with assigned staff
Informs manager of patient and operational issues
May be responsible for inventory and ordering of office and/or medical supplies
Processes and enters charge information into database
Completes billing process and distributes billing information
Verifies insurance benefits and assists with referrals

Fulltime

Patient Service Representative, (PSR) Clinic - Cardiology

Part-time Patient Service Representative role in Cardiology. Creates the initial...

Location

United States , Sheboygan County

Salary:

19.80 - 29.70 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

High School Diploma or GED
Ability to work in a high profile and high stress area, working independently to set and meet deadlines, multitask and prioritize work
Must be able to manage high-volume workloads with many interruptions in a fast-paced environment without direct supervision
Strong attention to detail and accuracy
Excellent customer service skills in a variety of situations
Must have excellent service recovery skills
Demonstrated independent thinking and problem-solving skills, ability to exercise judgment to triage issues and concerns
Excellent communication (written & verbal), customer service and interpersonal skills, ability to effectively communicate with a variety of patients, visitors, staff and physicians in a pleasant professional demeanor
Educate patients on the insurance coverage aspect of their care including managing the discussion for services that will not or may not be paid by their health plan
Interact with physicians and their staff to resolve issues related to the patient care

Job Responsibility

Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team
Prevents creation of duplicate medical records that can cause treatment safety issues and billing problems
Follows and ensures compliance with the mandate of the organization’s accrediting bodies to use identifiers to positively identify a patient prior to the delivery of patient care to ensure patient safety
Checks in and registers patients
obtains and verifies complete demographic, guarantor, and insurance information
discusses and collects co-pays and other out-of-pocket patient responsibilities
Maintains complete confidentiality regarding patient personal/financial information and medical records in accordance with the Health Insurance Portability and Accountability Act (HIPAA)
Knows insurance basics and recognizes commercial and government plans
Understands which plans AAH contracts with and when a statement of financial responsibility is needed
Understands and discusses financial information and obligations with patients

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Parttime