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Skin Laundry Logo Skin Laundry · Health and Beauty

Clinic Manager

United States, Pasadena Employment contract 85000.00 - 88000.00 USD / Year · Job Posted June 29, 2026
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Job Description

Skin Laundry is growing & glowing! We have multiple new clinics opening across the US! We're looking for laser focused Clinic Managers to lead our sales strategies and day-to-day management of one of our Skin Laundry clinics. As Clinic Manager, you’re inspiring and leading by example. You will work directly with your team to coach, mentor and inspire to ensure successful sales & client retention strategies, customer service-related initiatives, and clinic operations. You will ensure that the clinic team is motivated to create an energetic and passionate experience for our clients. As the CM you are a kind & caring leader and must have the ability to make informed decisions and overcome challenges.

Job Responsibility

  • Establish and lead execution of brand’s business strategies to drive store KPI results to maximize performance and achieve sales plans and goals
  • Develop strong relationships with partners and clients for new business opportunities
  • Customize local clinic marketing and outreach plans
  • Work directly with clients to sell memberships and products
  • For designated Lab Clinic, be part of training program to orient and develop new employees
  • Partner with VP of Talent Management to develop and execute training for employees
  • Manage ongoing day to day clinic operations concurrently with training new hires
  • Hire, develop and motivate a magnetic team
  • Coach and give feedback as necessary for all team members
  • Lead team to deliver excellent customer experience and meet service and retail sales targets
  • Organize regular team communication to discuss business updates, issues, and opportunities
  • Evaluate and manage employee performance and develop individual career development plans
  • Ensure all store operations are consistent and flawless
  • Develop monthly, weekly, and daily clinic action plans to achieve revenue targets
  • Coverage of the clinic (working on the floor and in front)
  • Effectively manage all physical inventory and forecasting for service and retail
  • Address client issues and queries professionally, accurately, and timely
  • Evaluate existing business procedures and recommend improvements
  • Effectively create and manage team schedules to meet client needs, achieve clinic financial targets

Requirements

  • Minimum of 3 -5 years of management experience in a retail environment
  • Passion for accessible and inclusive beauty
  • Proficiency of Retail Math, MS Office Suite, and Outlook
  • Business strategist - seamlessly maneuver through day-to-day tactics and exhibit exceptional customer service and outreach
  • Create an uplifting and positive company culture - one that fosters a true sense of belonging, valuing diversity, inclusivity, and equity
  • Love to lead and mentor others
  • Enjoy working 1:1 with clients
  • Driven, self-motivated, and hold yourself and others to exceptional standards
  • Strong verbal and written communication skills
  • Love to collaborate with others and thrive in a team environment
  • Love to learn and yearn to evolve through coaching and mentoring

What we offer

  • Skin Laundry Employee Treatment & Product Discount Program
  • Vacation leave, sick leave, and paid holidays
  • Parental Leave
  • Health insurance - Medical, Dental, and Vision insurance options
  • 401k
  • Flexible Spending Accounts (FSA) - Health Care and Dependent Care
  • Voluntary Term Life insurance for employee, spouse, and child(ren)
  • Employee Assistance Program (EAP)
  • Voluntary Accidental Death & Dismemberment (AD&D)
  • Voluntary Commuter Benefits
  • Voluntary Legal Benefits
  • Voluntary Group Accident insurance
  • Voluntary Critical Illness insurance
  • Voluntary Hospital Indemnity insurance
  • ADP LifeMart - discounted products, services, and experiences
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