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Skin Laundry is looking for laser focused Clinic Managers to lead our sales strategies and day-to-day management of one of our Skin Laundry clinics. As Clinic Manager, you’re inspiring and leading by example. You will work directly with your team to coach, mentor and inspire to ensure successful sales & client retention strategies, customer service-related initiatives, and clinic operations. You will ensure that the clinic team is motivated to create an energetic and passionate experience for our clients.
Job Responsibility:
Establish and lead execution of brand's business strategies to drive store KPI results and achieve sales plans
Develop strong relationships with partners and clients for new business opportunities
Customize local clinic marketing and outreach plans
Collaborate with Marketing to build brand awareness and drive sales
Work directly with clients to sell memberships and products
Be part of training program to orient and develop new employees
Manage ongoing clinic operations concurrently with training new hires
Hire, develop and motivate a magnetic team
Coach and give feedback to all team members
Lead team to deliver excellent customer experience and meet sales targets
Organize regular team communication
Evaluate and manage employee performance and develop career plans
Ensure all store operations are consistent and flawless
Develop monthly, weekly, and daily clinic action plans to achieve revenue targets
Provide coverage of the clinic
Effectively manage all physical inventory and forecasting
Address client issues and queries professionally
Evaluate existing business procedures and recommend improvements
Create and manage team schedules
Requirements:
Minimum of 3 -5 years of management experience in a retail environment
Proficiency of Retail Math, MS Office Suite, and Outlook
Ability to reliably commute to home clinic location & periodically travel to other clinics for coverage
Physical ability to walk short distances, stand for long periods, lift and carry up to 25lbs, and perform motions like reaching, crouching, kneeling, bending, twisting, pushing, pulling
Ability to operate standard office equipment
Specific vision abilities including close vision, depth perception, color vision, and ability to adjust focus
Nice to have:
Passion for accessible and inclusive beauty
Business strategist who can maneuver day-to-day tactics while driving clinic growth
Belief in creating an uplifting and positive company culture
Love to lead and mentor others
Enjoy working 1:1 with clients
Driven, self-motivated, and holds self and others to exceptional standards
Wonderful influencer with strong verbal and written communication skills
Love to collaborate and thrive in a team environment
Love to learn and yearn to evolve through coaching and mentoring
What we offer:
Skin Laundry Employee Treatment & Product Discount Program
Vacation leave, sick leave, and paid holidays
Parental Leave
Health insurance - Medical, Dental, and Vision insurance options
401k
Flexible Spending Accounts (FSA) - Health Care and Dependent Care
Voluntary Term Life insurance
Employee Assistance Program (EAP)
Voluntary Accidental Death & Dismemberment (AD&D)
Voluntary Commuter Benefits
Voluntary Legal Benefits
Voluntary Group Accident insurance
Voluntary Critical Illness insurance
Voluntary Hospital Indemnity insurance
ADP LifeMart - discounted products, services, and experiences