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Skin Laundry is growing & glowing! We have multiple new clinics opening across the US! We're looking for laser focused Clinic Managers to lead our sales strategies and day-to-day management of one of our Skin Laundry clinics. As Clinic Manager, you’re inspiring and leading by example. You will work directly with your team to coach, mentor and inspire to ensure successful sales & client retention strategies, customer service-related initiatives, and clinic operations. You will ensure that the clinic team is motivated to create an energetic and passionate experience for our clients. As the CM you are a kind & caring leader and must have the ability to make informed decisions and overcome challenges.
Job Responsibility:
Establish and lead execution of brand’s business strategies to drive store KPI results
Develop strong relationships with partners and clients for new business opportunities
Customize local clinic marketing and outreach plans
Work directly with clients to sell memberships and products
Partner with leadership to develop and execute training for employees
Manage ongoing day to day clinic operations concurrently with training new hires
Hire, develop and motivate a team
Coach and give feedback for all team members
Lead team to deliver excellent customer experience and meet service and retail sales targets
Organize regular team communication
Evaluate and manage employee performance and develop individual career development plans
Ensure store operations are consistent and flawless
Develop monthly, weekly, and daily clinic action plans
Cover clinic (working on floor and front)
Manage physical inventory and forecasting for service and retail
Address client issues and queries
Evaluate existing business procedures and recommend improvements
Create and manage team schedules to meet client needs and clinic financial targets
Requirements:
Minimum of 3 -5 years of management experience in a retail environment
Passion for accessible and inclusive beauty
Proficiency of Retail Math, MS Office Suite, and Outlook
Business strategist
Strong verbal and written communication skills
Ability to collaborate and thrive in a team environment
Ability to commute/cover other clinics
Physical ability to stand for long periods, lift up to 25lbs, etc.
What we offer:
Skin Laundry Employee Treatment & Product Discount Program
Vacation leave, sick leave, paid holidays
Parental Leave
Health insurance - Medical, Dental, Vision insurance options
401k
Flexible Spending Accounts (FSA) - Health Care and Dependent Care
Voluntary Term Life insurance for employee, spouse, and child(ren)
Employee Assistance Program (EAP)
Voluntary Accidental Death & Dismemberment (AD&D)
Voluntary Commuter Benefits
Voluntary Legal Benefits
Voluntary Group Accident insurance
Voluntary Critical Illness insurance
Voluntary Hospital Indemnity insurance
ADP LifeMart - discounted products, services, and experiences