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The Clinic Dispensing Pharmacist interprets physician prescriptions and dispenses mediations within regulatory guidelines within an Oncology clinic. Consults and counsels patients regarding the appropriate use of medications and potential drug interactions; handles complex problem resolution and works with clinic staff to support patients on oral chemotherapy and supportive medications. This position is categorized as compliance critical and, as such, requires and is assigned specific responsibility for ensuring continual and proper compliance with all division, corporate and regulatory requirements.
Job Responsibility:
Evaluating, preparing and dispensing of medications
verifies prescribed medications according to professional standards, facility procedures, and state and federal legal requirements
Works collaboratively with clinic personnel on quality, satisfaction, service excellence and clinical care
Provide counseling to patients regarding individual medications or supplies prescribed, including dosage, frequency, specialized requirements and possible drug interactions
Interacts closely with individual patients in order to answer all questions and/or concerns regarding their medication therapy
Reviews and evaluates patient's plan of care for therapeutic appropriateness
Maintain accurate and detailed records of medication orders, patient interactions, and clinical interventions to comply with pharmacy regulations and clinic policies
Assist patients in navigating access to their medications, including insurance verification, prior authorization processes, and identifying financial assistance programs to enhance medication affordability
Assists in the fiscal management of the pharmacy to optimize profits and control expenses for the pharmacy consistently consulting with the other relevant managers and directors
Assists with managing all functions for the pharmacy technicians such as hiring, training, terminating, and performance management
Monitors the overall performance of all pharmacy staff members to ensure compliance with regulatory and organizational policies, practices and approved pharmaceutical dispensing processes
Assists in maintaining and executing all established procedures concerning quality improvement, quality assurance, security of controlled substances, and record keeping
Submits, reviews, and handles all adjudicated prescription claims to ensure appropriateness of reimbursement, co-pay and related financials and, if needed, follows up all such claims deemed inappropriate
Makes recommendations to the managers regarding any changes to improve operating procedures, or to improve and facilitate patient care
Promptly and appropriately responds to patient inquiries, requests and issues when situations are escalated to a higher level of authority. Follows through on closing any outstanding patient concerns to provide a superior level of customer care
Provides consultation on pharmacy and therapeutic matters to various levels of organizational personnel
Assists and reviews daily reporting and scheduling of hours worked for the pharmacy technicians to include sick time, vacation time, personal and holiday time and adjusts scheduling as appropriate to assure optimal patient care is maintained
Supervises activities relative to patient profiles and contacts, ensuring that they are updated as needed for insurance verification and regulatory compliance
Participates in departmental meetings and in-service training for clinic staff
Ensure compliance with all relevant pharmacy laws, regulations, and accreditation standards
Accurately manage cash handling and credit card transactions within the pharmacy, ensuring compliance with financial protocols, maintaining secure records, and safeguarding against discrepancies
Performs related duties as assigned
Requirements:
Bachelors of Science Degree or Pharm D degree from an accredited School of Pharmacy a Degree in Pharmacy from an accredited College of Pharmacy
pharmacist license through the appropriate state board of pharmacy at time of appointment
Experience in retail/ambulatory care pharmacy preferred
Ability to communicate effectively both orally and in writing
Ability to work quickly and accurately under time and volume constraints
Strong leadership skills
Strong interpersonal skills
Ability to resolve patient issues quickly and creatively in order to improve customer satisfaction
Familiarity with pharmaceutical products, services and drug interactions
Strong organizational skills
attention to detail
Good analytical skills
Knowledge of Microsoft Word, Excel, PowerPoint and Outlook
What we offer:
medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions
paid parental leave
paid caregiver leave
training programs
professional development resources
opportunities to participate in mentorship programs