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As a Clinic Director at Ellie Mental Health – Highlands Ranch and Littleton, Colorado, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination. The Clinic Director will be competitively compensated (salary, commissions, and bonuses!) for accepting responsibility for the overall performance and operation of a clinic composed of approximately 10 - 20 professional outpatient therapists. This includes hiring and recruiting fantastic, unique, and fun-loving clinicians; managing clinic performance and client satisfaction; providing training and ongoing developmental support; meeting fiscal goals; marketing clinical services and building community partnerships and referrals. You will also maintain a reasonable client caseload in which you will be expected to schedule at least 12 clients weekly.
Job Responsibility:
Hiring, Training, and Staff Management: Oversee the hiring process for all therapists at their clinic
Provide all training for clinic new hires
Assess ongoing development and training needs and conduct ongoing training as needed
Hold staff compassionately accountable for meeting performance expectations
Manage staff performance, including implementing Performance Coaching, Performance Improvement Plans, and termination process as needed
Supervision and Consultation: Oversee peer consultation groups
Provide clinical oversight to clinic’s Mental Health Practitioners and Professionals
Participate in Clinic Director Peer Consult Group
Provide 1:1 consultation with all therapy staff
Client Care: Evaluate mental health diagnosis, create, and implement a treatment plan
Complete ongoing documentation
Utilize creativity in interventions
Prepare and submit individual documentation for each session
Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed
Clinic Oversight: Collaborate with franchise owner and Ellie Mental Health corporate staff to implement strategies for fiscal and clinical efficiency
Monitor and manage clinic office schedules and office supplies
Provide timely response to concerns
Serve as point of contact for building management
Clinic Outreach, Marketing, and Networking: Spearhead clinic’s community outreach and engagement efforts
Collaborate with Ellie Marketing Team to promote clinic’s online visibility
Organizational Leadership: Collaborate with franchise owner and Ellie Corporate Team to implement all required policies and procedures
Identify opportunities to improve client care
Requirements:
Master’s Degree or higher education in mental health discipline
Independently licensed with a Colorado-issued clinical practice license (e.g., LCSW, LMFT, LPCC)
Strong leadership, problem-solving, and executive skill sets
Strong working knowledge of state requirements regulating mental health practice
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Working understanding of human resource principles, practices, and procedures
Excellent time management skills with a proven ability to meet deadlines
Ability to function well in a high-paced and changing environment
Proficient with Microsoft 365 applications
Adept at learning and navigating Electronic Health Record systems