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We are looking for a dedicated Clinic Coordinator to support the operations of a neurosurgery office in Los Angeles, California. This contract position offers the opportunity to work alongside a skilled neurosurgeon and a detail-oriented healthcare team in a fast-paced clinical environment. The ideal candidate will excel in administrative tasks, patient care coordination, and communication while ensuring the smooth functioning of daily operations.
Job Responsibility:
Schedule patient appointments, follow-ups, and medical procedures efficiently
Facilitate communication between patients, the neurosurgeon, and other healthcare providers
Maintain patient records with accuracy and confidentiality, adhering to clinic standards
Verify insurance coverage, handle authorizations, and assist patients with billing inquiries
Organize clinic operations, including managing supplies, preparing exam rooms, and coordinating the provider’s calendar
Answer multi-line phone systems and provide concierge-level service to patients and visitors
Perform administrative duties to support the neurosurgery team, including data entry and file organization
Utilize electronic medical records systems and Microsoft Office tools to enhance workflow
Ensure a welcoming and detail-oriented environment for all patients and visitors
Assist with miscellaneous operational tasks as needed to support the clinic’s efficiency
Requirements:
At least 2 years of experience in administrative or medical office roles, preferably in a specialty clinic
Proficient in using electronic medical records systems and Microsoft Office Suite (Excel, Outlook, and Word)
Strong organizational skills with the ability to manage multiple tasks effectively
Excellent interpersonal and communication abilities, focused on patient-centered service
Familiarity with medical terminology and insurance processes is preferred
Ability to handle sensitive information with professionalism and discretion
Skilled in answering multi-line phone systems and providing exceptional customer service
Experience in data entry and file management with attention to detail
Nice to have:
Familiarity with medical terminology and insurance processes is preferred