Clinic Coordinator / Front Desk Coordinator

• Coordinate patient visits by arranging appointments, return visits, and procedure scheduling while maintaining an efficient daily flow
• Serve as a central point of contact for patients, the neurosurgeon, and outside care teams to keep communication clear and timely
• Maintain patient charts and office documentation with accuracy, confidentiality, and attention to established healthcare standards
• Review insurance details, assist with authorization-related tasks, and respond to basic billing questions from patients
• Oversee front-desk and clinic support activities, including calendar management, file organization, and general administrative follow-through
• Help prepare exam spaces and monitor office supplies so the clinical team has the materials needed for daily patient care
• Answer and direct calls through a multi-line phone system while providing courteous and attentive service to patients and visitors
• Provide additional administrative assistance as needed to support the neurosurgery team and day-to-day clinic operations

• Experience in an administrative or medical office role, ideally within a specialty practice
• Strong ability to prioritize tasks, stay organized, and manage multiple responsibilities in a busy clinical environment
• Excellent communication and interpersonal skills with a consistent focus on patient service
• Experience using electronic medical record systems and working knowledge of Microsoft Word, Excel, and Outlook
• Familiarity with medical terminology, insurance verification, and authorization processes is preferred
• Ability to handle confidential information with sound judgment, discretion, and professionalism
• Comfortable performing data entry, maintaining organized files, and supporting front-desk workflow with accuracy

Familiarity with medical terminology, insurance verification, and authorization processes is preferred

• Medical, Dental and Vision Insurance
• 401K Retirement
• Sick Time Off
• Tuition Reimbursement