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Clinic Co-ordinator

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AM Healthcare Group

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Location:
United Kingdom , Leeds

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

This role requires strong organisational and customer service skills to ensure the smooth and efficient operation of our clinic and delivery of high-quality patient care.

Job Responsibility:

  • Assist new patients through the intake process and ensure necessary forms are completed
  • Schedule appointments for patients, working closely with the clinical team to ensure a seamless and positive patient journey
  • Provide front of house service to ensure all patients are supported and receive exceptional customer service
  • Manage clinic correspondence effectively both via email and phone, ensuring patient enquiries are actioned promptly
  • Maintain cleanliness and functionality of clinic spaces, monitor office supplies and replenish essentials as necessary
  • Provide general administration support to the team including the processing of invoices and billing, maintenance of patient records, arrangements for seminars and training events and handling goods in and goods out shipments

Requirements:

  • Excellent communication skills (verbal and written)
  • Strong organisational skills with the ability to multitask and prioritise effectively
  • Attentive to detail
  • Able to adapt and thrive in a fast-paced, customer-facing environment
  • Strong interpersonal skills and the ability to build effective relationships
  • Able to handle confidential date with discretion
  • Proficiency in Microsoft Office Suite
  • GCSE in English and Maths

Nice to have:

  • Previous experience in an administration or customer-service role is preferred
  • Previous experience of working in the healthcare sector
What we offer:
  • Competitive market salary
  • Incremental holiday allowance stating at 33 days, increasing to 38 days with length of service (inclusive of bank holidays)
  • Refer a Friend incentive scheme
  • Enhanced Family Leave/Pay
  • Recognition schemes
  • Continuing professional development

Additional Information:

Job Posted:
December 06, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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