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We have an exciting opportunity for a Climbing Team Leader to join our Adventure Climb team. With our modern facilities and a welcoming team, we’re a great place for climbers of all levels. If you love climbing, enjoy working with people, and thrive in a lively environment, we’d love to hear from you!
Job Responsibility:
Lead and inspire the team to deliver a safe, fun climbing experience
Encourage guests to challenge themselves and reach new heights
Give clear instructions and support to climbers of all levels
Keep climbing equipment safe, clean, and well-maintained
Supervise all climbing activities, following safety procedures
Carry out rescue operations if needed
Train and support the climbing team
Deliver excellent customer service and handle any guest concerns professionally
Requirements:
Friendly, engaging, and confident talking to people at all levels
A strong leader who can motivate and guide a team
Experienced in indoor climbing at a supervisory level
Great knowledge of indoor climbing equipment, including use, storage, and upkeep
Comfortable working with groups of all ages and abilities
Good understanding of climbing techniques and when to use them
Flexible to work shifts, including mornings, evenings, and weekends
First Aid certified (preferred)
Nice to have:
First Aid certified
What we offer:
Employee discounts
Extra pay on Bank Holidays
Free cinema tickets for family and friends
Career development opportunities
Wagestream — access your pay when you need it
Healthcare cash plan
Health and wellbeing support through Hospitality Action