Climbing Team Leader

• Lead and inspire the team to deliver a safe, fun climbing experience
• Encourage guests to challenge themselves and reach new heights
• Give clear instructions and support to climbers of all levels
• Keep climbing equipment safe, clean, and well-maintained
• Supervise all climbing activities, following safety procedures
• Carry out rescue operations if needed
• Train and support the climbing team
• Deliver excellent customer service and handle any guest concerns professionally

• Friendly, engaging, and confident talking to people at all levels
• A strong leader who can motivate and guide a team
• Experienced in indoor climbing at a supervisory level
• Great knowledge of indoor climbing equipment, including use, storage, and upkeep
• Comfortable working with groups of all ages and abilities
• Good understanding of climbing techniques and when to use them
• Flexible to work shifts, including mornings, evenings, and weekends
• First Aid certified (preferred)

First Aid certified

• Employee discounts
• Extra pay on Bank Holidays
• Free cinema tickets for family and friends
• Career development opportunities
• Wagestream — access your pay when you need it
• Healthcare cash plan
• Health and wellbeing support through Hospitality Action
• Pension scheme
• Up to 28 days holiday