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Client Support

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360 Resourcing Solutions

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Location:
United Kingdom , Wigan

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Category:
Legal

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Temporary Client Support administrator role in the Interventions Team of a law firm. The role involves reviewing legal files, extracting client data, and inputting information onto spreadsheets to support the Solicitors Regulation Authority intervention process.

Job Responsibility:

  • Working on intervened solicitors case management system, in order to search for and extract important client data and add information to a spreadsheet
  • Working on both electronic and paper files
  • Reviewing case files and legal documents
  • Collating data from files and inputting it onto spreadsheets
  • Accurate time recording
  • Adherence to all elements of the Outcomes-Focused Regulation issued by the Solicitors Regulation Authority, with particular emphasis on client care and complaints handling procedures, in order to reduce the risk of professional negligence

Requirements:

  • 5 GCSE’s including English and Maths at C/4 and above
  • Good standard of computer literacy and familiarity with IT systems
  • Good communication skills
  • Good standard of literacy, numeracy and attention to detail
  • Professional manner
  • Discretion and ability to work in a confidential environment
  • Keen to learn and develop in a legal setting
  • Ability to work amidst frequent interruptions whilst maintaining accuracy and attention to detail
  • Ability to be flexible to suit the needs of the Department
  • Demonstrates drive and enthusiasm and a willingness to learn

Nice to have:

  • Possess or currently studying towards a legal related qualification such as an A level or degree
  • Experience of working in an office/clerical environment
  • Experience of working with excel
  • Experience of working on multiple case management systems
  • Awareness of work undertaken in a solicitors office
  • Awareness of Solicitors Regulation Authority Interventions
What we offer:
  • Well-being package inc (financial, physical, mental and dietary heath support)
  • Free parking
  • Salary sacrifice pension scheme
  • Life Assurance
  • Competitive salary and holiday entitlement
  • Holiday sale & purchase scheme
  • Season ticket & travel support
  • Payroll giving scheme
  • Social events & clubs
  • Internal referral scheme
  • Retail vouchers/cashback schemes
  • Early monthly pay scheme
  • Free eye tests
  • Cycle to work scheme

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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