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Client Support Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Rancho Santa Fe

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

A well-established professional services organization in Rancho Santa Fe is seeking a polished and proactive Client Support Specialist to serve as a key point of contact for high-touch clients. This role is ideal for someone who enjoys relationship-building, problem-solving, and providing white-glove service in a fast-paced but refined environment. You will be the voice of the company, ensuring clients feel supported, informed, and valued at every stage of their interaction.

Job Responsibility:

  • Act as the primary contact for inbound client inquiries via phone, email, and in-person communication
  • Provide clear, professional responses to questions regarding services, timelines, and next steps
  • Coordinate closely with internal teams to ensure accurate and timely follow-up
  • Maintain detailed and organized client records within internal systems
  • Proactively identify client needs and escalate issues when appropriate
  • Assist with scheduling appointments, confirmations, and follow-up communications
  • Support administrative tasks related to client onboarding and ongoing service delivery

Requirements:

  • 2+ years of experience in customer service, client support, or hospitality
  • Strong verbal and written communication skills
  • Professional demeanor with the ability to interact confidently with diverse clients
  • High attention to detail and strong organizational skills
  • Proficiency with Microsoft Office and CRM or scheduling systems
  • Ability to manage multiple priorities while maintaining exceptional service standards
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • free online training

Additional Information:

Job Posted:
January 16, 2026

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