Client Support Representative Job at Robert Half (Yarmouth Port)

Client Service Representative I - Lab Support

The Client Service Representative I collaborates with physician offices, patient...

Location

United States , Lewes

Salary:

16.75 - 25.96 USD / Hour

beebe healthcare

Expiration Date

Until further notice

Requirements

1+ year previous experience in a contact center/call center, medical coding, or laboratory is preferred along with a High School Diploma or GED equivalent required
Clear Communication Skills Both Written and Verbal
Knowledge Of Basic Computer Programs
Able To Keep Confidential Information Regarding Patients, Team Members
Able To Withstand Crisis Situations
Has Skills to Provides Customer Service to Patients, Team Members and Visitors
High school graduate or equivalent

Job Responsibility

Act a liaison between Beebe Healthcare Laboratories, patients, physician offices, and internal customers
Resolve routine customer requests with questions or services via inbound, outbound calls, or the Internet
Speak with patients and internal customers in a courteous, friendly, and professional manner using protocol procedures
Inquire, clarify, and confirm patient and internal customer requirements and understand the solution
Provide additional education and information as needed to patients, physician offices, and internal customers
Utilize the Epic EMR modules to document customer interactions and to research information required to answer questions from patients, physician offices, and internal customers
Notify clients of test results in a timely and accurate manner documenting notifications via Epic Beaker
Perform requisition entry functions for test requests received from external facilities
Participate in activities designed to improve customer satisfaction and business performance
Perform administrative support for entering or editing participating submitters, requisition follow-up tasks, courier dispatches, outreach supply orders, and laboratory charge review functions

Fulltime

Client Representative / Site Representative - Highways Enabling Works

We are currently supporting a major infrastructure and renewable energy project ...

Location

United Kingdom , Dartford

Salary:

Not provided

Rullion

Expiration Date

Until further notice

Requirements

Strong background in civil engineering projects, ideally highways or heavy civils
Experience overseeing site delivery and contractor performance
Strong stakeholder management and problem-solving skills
Comfortable working in a fully site-based role

Job Responsibility

Act as the client's on-site representative overseeing highways enabling works
Monitor quality, progress, safety and compliance on site
Perform duties aligned with the NEC4 Supervisor role
Identify and escalate risks, issues and commercial impacts
Coordinate interfaces between contractors and external stakeholders
Manage relationships with utilities and local authorities
Ensure works comply with planning conditions and project requirements
Support the Works Package Manager with delivery of the overall package

Fulltime

Customer Support Representative

As a Customer Support Representative, you will serve as the first point of conta...

Location

Philippines , Cebu

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

Excellent written skills in English
Experience in the Client support area will be a plus
Basic technical background (strong experience in using apps)
Proactive approach, empathetic individuals, problem-solving skills
Customer orientation and ability to adapt/respond to different types of characters
Ability to multi-task, prioritize, and manage time effectively.

Job Responsibility

Providing Customer Support for the website users
Handle customer complaints, provide appropriate solutions and alternatives within the time limits
follow up to ensure resolution
Follow communication procedures, guidelines, and policies
Responding promptly to customer inquiries
Communicating with customers through various channels (chat/emails)
Acknowledging and resolving customer complaints
Keeping records of customer interactions, transactions, comments and complaints
Entering data into a CRM, other online tools, and cloud-based platforms
Other related tasks assigned by managers of the Clients and/or Helpware

Fulltime

Customer Support Representative

A biotech company in Escondido is seeking a Customer Support Representative for ...

Location

United States , Escondido

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of customer support, administrative, or client service experience preferred
Biotech, healthcare, or regulated industry experience is a plus
Strong communication and problem-solving abilities
Ability to multitask and manage deadlines effectively
Professional and customer-focused mindset required
CRM or ticketing system experience preferred
Microsoft Office and Excel proficiency required

Job Responsibility

Respond to customer inquiries via phone and email
Process orders, account updates, and service requests
Coordinate communication between customers and internal departments
Maintain accurate customer records and documentation
Assist with tracking orders, shipments, and account information
Support issue resolution and customer follow-up activities
Assist with reporting and administrative tracking tasks
Maintain organized customer files and account documentation
Support internal teams with operational updates and communication

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Customer Support Representative

As a Customer Support Representative, you will serve as the first point of conta...

Location

Philippines , Cebu

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

Excellent written skills in English
Experience in the Client support area will be a plus
Basic technical background (strong experience in using apps)
Proactive approach, empathetic individuals, problem-solving skills
Customer orientation and ability to adapt/respond to different types of characters
Ability to multi-task, prioritize, and manage time effectively.

Job Responsibility

Providing Customer Support for the website users
Handle customer complaints, provide appropriate solutions and alternatives within the time limits
follow up to ensure resolution
Follow communication procedures, guidelines, and policies
Responding promptly to customer inquiries
Communicating with customers through various channels (chat/emails)
Acknowledging and resolving customer complaints
Keeping records of customer interactions, transactions, comments, and complaints
Entering data into a CRM, other online tools, and cloud-based platforms
Other related tasks assigned by managers of the Clients and/or Helpware

Fulltime

Customer Support Representative

Location

Philippines , Cebu

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

Must be able to work full time, 40 hrs per week
Able to work on the ff. schedule: 8 am EST-5 PM PST Monday-Friday
Excellent English communication skills both verbal and written.

Job Responsibility

Respond to customer needs and client-initiated chats and emails in a timely and professional manner, ensuring accurate resolution of inquiries
Troubleshoot kiosk-related issues, review billing details, and process refunds as needed while maintaining service quality
Prepare and send day-specific marketing emails to clients and visitors, ensuring content is accurate, relevant, and properly delivered
Ensure customers request are being handled in a timely manner
Provide cutting edge service in a friendly, confident and knowledgeable manner
Utilize internal and client-based tools and applications to support customer needs

Fulltime

Customer Support Representative

We are looking for a dependable Customer Support Representative to support a gro...

Location

United States , Aurora

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of customer service experience, preferably in a call center or high-volume support environment
Strong verbal and written communication skills with the ability to interact professionally with customers and colleagues
Experience handling inbound calls and making outbound calls in a service-focused role
Familiarity with CRM systems and confidence entering and updating customer records accurately
Working knowledge of Microsoft Office, including Microsoft Excel
Ability to create organized documentation and detailed reports
Strong attention to detail, time management, and follow-through in a structured office setting.

Job Responsibility

Respond to incoming customer calls and questions with professionalism, empathy, and accurate information
Place outbound calls as needed to follow up on client requests, confirm details, and provide updates
Enter customer information, service requests, and related documentation into CRM and internal tracking systems with a high level of accuracy
Maintain organized records and prepare detailed reports to support customer service activities and team needs
Assist clients with health insurance-related inquiries and guide them through next steps in a clear and helpful manner
Use Microsoft Office tools, including Excel, to manage data, update files, and support daily administrative tasks
Coordinate with team members to resolve issues efficiently and ensure a positive customer experience
Support office-based operations by handling routine service tasks and prioritizing multiple responsibilities throughout the day.

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

French Speaking Technical Support Representative

Are you customer-obsessed and ready to take the next step to grow your career? F...

Location

United Kingdom

Salary:

24784.50 GBP / Year

Foundever

Expiration Date

Until further notice

Requirements

Excellent communication skills (verbal and written) to a fluent standard of English and French, with an ability to personalise communications
Previous experience in technical support is essential, with duties including hardware and software installation and troubleshooting, and use of accessories for speech recognition technology
Strong organisational skills with the ability to prioritise tasks
Good computer literacy with working knowledge of Microsoft Word, Excel, Outlook, and Teams, web browsers, and Bluetooth headsets
Ability to remain calm in challenging situations, work on your own initiative, and under pressure to achieve deadlines
Ability to work flexibility as part of a wider team, seeing the bigger picture and recognising its impact on the customer experience
Strong attention to detail is needed at every level and aspect of the consumer journey

Job Responsibility

Handle inbound software-and-hardware-related technical calls and emails in both French and English with care and efficiency
Outbound calling may be required at times
Troubleshoot on a live call on issues encountered while installing our Client's software, while creating a profile, and on queries relating to headsets, compatibility, dictation, vocabulary, and voice recognition
Consult product manuals, advising customers of appropriate options and solutions
Ensure that cases and calls are logged in accordance with Data Quality guidelines and procedures
Meet and exceed targets set by the Client and Foundever® within contracted service level agreements
Develop and maintain a full knowledge and technical competence of our Client's products and services
Conduct research and testing on technical issues encountered by customers
transferring cases to another department or escalating to a senior member of staff where appropriate

What we offer

Quarterly incentives
monthly tech support KPI-based bonus
Seniority Reward after 12 months service
employee recognition platform
team events
learning and development courses
progression opportunities
award-winning culture

Fulltime

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Client Support Representative

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