CrawlJobs Logo

Client Support Executive

https://www.office-angels.com Logo

Office Angels

Location Icon

Location:
United Kingdom , Exeter

Category Icon
Category:
Banking

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

28000.00 - 33000.00 GBP / Year
Save Job
Save Icon
Apply Position

Job Description:

Are you a customer-focused individual with a passion for providing exceptional service? Founded in 1833 our client is leading the Private Banking and Wealth Management industry and are now seeking a dedicated and enthusiastic Client Support Executive to join their team! A unique opportunity for someone with a background in financial services, banking or corporate services to develop their career or someone leaving education to kickstart theirs!

Job Responsibility:

  • Handle incoming calls and respond to internal and external client inquiries related to account balances, statements, and transactions
  • Process internal transfers and ensure all payment process requirements are met
  • Address card-related queries, including activation requests, PIN reminders, and unauthorised card transactions
  • Handle client payment requests, ensuring adherence to company procedures
  • Provide support for Online Banking and Mobile App queries, password resets, and online payment verifications
  • Assist with cheque queries, stop cheque requests, and standing order and direct debit inquiries
  • Manage amendments to static data, including address changes
  • Process other requests such as audit letters and tax certificates
  • Maintain client records, ensuring efficient archiving and filing
  • Handle clients' complaints and errors promptly, following the established process

Requirements:

  • Experience in delivering excellent customer care
  • Education A Levels or equivalent
  • Ability to provide a high level of client service
  • Strong numeracy, literacy, and computer skills
  • Knowledge of savings, banking, or financial services is desirable but not essential
  • Previous experience in a client-facing role is desirable but not essential
  • Ability to work effectively within a team environment
  • Excellent verbal and written communication skills
  • Strong organisational and time management skills
  • Ability to maintain confidentiality and exercise discretion
  • High level of accuracy and attention to detail
  • Willingness to learn various banking systems and tasks
  • A positive and can-do attitude

Nice to have:

  • Knowledge of savings, banking, or financial services
  • Previous experience in a client-facing role
What we offer:
  • Competitive salary
  • Pension and holiday allowance
  • Private health cover
  • Discretionary bonuses
  • Progression opportunities

Additional Information:

Job Posted:
June 11, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Office Angels - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Client Support Executive

Operations & Client Support Executive

Are you ready to dive into a dynamic role where every day brings new challenges?...
Location
Location
United Kingdom , Sevenoaks
Salary
Salary:
12.50 - 15.00 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in scheduling or account management within maintenance, construction, or facilities
  • Strong multitasking and organisational skills in a fast-paced setting
  • Excellent communication and problem-solving abilities
  • Commercial awareness and confidence in quoting and invoicing
  • Familiarity with CRM systems (Big Change experience is a plus)
  • Ability to foster client relationships and drive business growth.
Job Responsibility
Job Responsibility
  • Engineer Scheduling & Diary Management: Allocate reactive maintenance jobs based on engineer skills, location, and availability
  • Client Account Management: Manage up to 10 key accounts, ensuring client needs are met and expectations exceeded
  • Quoting & Commercial Oversight: Prepare quotes for small works and follow-on jobs
  • coordinate engineer availability and seek approvals
  • Invoicing & Financial Admin: Process invoices accurately and promptly upon job completion
  • Job Tracking & Closure: Maintain up-to-date records with notes, photos, and documentation
  • Supplier Coordination: Order and track materials while liaising with suppliers for timely delivery
  • Issue Resolution: Address delays and complications swiftly and efficiently
  • CRM Management: utilise systems internal systems to streamline scheduling and account management
  • Performance Monitoring: Track KPIs such as first-time fix rates and client satisfaction.
What we offer
What we offer
  • Weekly Pay
  • Up to 28 days annual leave
  • Dedicated consultant to support your job search
  • First opportunity to see permanent positions
  • Access to free eyecare vouchers
  • Temp of the Month awards
  • Timesheets can be completed on mobile devices
  • Perks at work
  • Discount schemes
  • Access to Well-being platforms.
  • Fulltime
Read More
Arrow Right

Senior Executive Support Engineer

Atlassian Corporate Engineering (ACE) is looking for a Senior Executive Support ...
Location
Location
United States , Seattle
Salary
Salary:
163500.00 - 262700.00 USD / Year
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related field preferred
  • 7+ years of experience in technical support, with a significant focus on supporting executive-level clients
  • Deep understanding of various operating systems (Windows, macOS, iOS, Android), hardware, software, and networking concepts
  • Extensive experience with Microsoft Office Suite, collaboration tools (e.g., Slack, Microsoft Teams), video conferencing solutions (e.g., Zoom, Webex), and mobile device management (MDM) solutions
  • Strong troubleshooting and problem-solving skills with the ability to identify and resolve complex technical issues quickly and efficiently
  • Excellent communication (written and verbal), interpersonal, and customer service skills
  • Ability to work independently and as part of a team
  • Strong organizational skills and attention to detail
  • Ability to maintain confidentiality and discretion
  • Experience with IT security best practices and protocols
Job Responsibility
Job Responsibility
  • Provide comprehensive technical support to C-suite executives across all devices (laptops, desktops, mobile devices, tablets, etc.), operating systems (Windows, macOS, iOS, Android), and applications (Microsoft Office Suite, collaboration tools, video conferencing, etc.)
  • Proactively anticipate and address potential technical issues before they impact executive productivity
  • Manage and prioritize support requests, ensuring timely resolution and clear communication throughout the process
  • Troubleshoot complex technical problems, escalating to specialized teams as needed, while maintaining ownership of the issue until resolution
  • Develop and maintain documentation for executive technology setups, configurations, and troubleshooting procedures
  • Collaborate with IT infrastructure and security teams to ensure the confidentiality, integrity, and availability of executive systems and data
  • Provide remote support using various tools and technologies
  • Travel occasionally to provide on-site support as needed
  • Maintain a high level of confidentiality and discretion regarding sensitive information
  • Stay up-to-date with the latest technology trends and proactively recommend solutions to enhance executive productivity and security
What we offer
What we offer
  • health coverage
  • paid volunteer days
  • wellness resources
  • Fulltime
Read More
Arrow Right

Senior Executive Support Engineer

We are seeking a proactive and skilled Technical Support Engineer to provide ded...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related field preferred, or equivalent practical experience
  • 3-5 years of experience in technical support, with exposure to supporting executive-level clients preferred
  • Solid understanding of operating systems (Windows, macOS, iOS, Android), hardware, software, and networking concepts
  • Experience with Microsoft Office Suite, collaboration tools (e.g., Slack, Microsoft Teams), and video conferencing solutions (e.g., Zoom, Webex)
  • Strong troubleshooting and problem-solving skills with the ability to identify and resolve technical issues efficiently
  • Excellent communication (written and verbal), interpersonal, and customer service skills
  • Ability to work independently and as part of a team
  • Strong organizational skills and attention to detail
  • Ability to maintain confidentiality and discretion
  • Basic understanding of IT security best practices
Job Responsibility
Job Responsibility
  • Provide direct technical support to executive-level users across various devices (laptops, desktops, mobile devices, tablets) and operating systems (Windows, macOS, iOS, Android)
  • Troubleshoot and resolve hardware and software issues, including network connectivity, application errors, and peripheral device problems
  • Manage and prioritize support requests, ensuring timely resolution and clear communication with executives
  • Assist in the setup and configuration of new devices and software for executive users
  • Document technical issues and resolutions in a clear and concise manner
  • Collaborate with other IT teams to escalate and resolve complex technical issues
  • Provide remote support using various tools and technologies
  • Maintain a high level of confidentiality and discretion regarding sensitive information
  • Provide basic training and guidance to executives on commonly used technologies and applications
  • Assist in maintaining an inventory of executive IT equipment
What we offer
What we offer
  • health coverage, paid volunteer days, wellness resources
  • Fulltime
Read More
Arrow Right

Sales Support Executive

Sales Support Executive / Team Coordinator role in a specialist office furniture...
Location
Location
United Kingdom , London
Salary
Salary:
27500.00 - 32500.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Confident using Excel, PowerPoint, and Outlook
  • Strong communicator with good time management
  • Organised, adaptable, and able to stay calm in a busy sales-driven environment
  • Someone who wants to grow, learn, and get stuck in
  • Some office/admin experience (estate agency, reception, events, sales admin, etc.)
  • 21+ years old
Job Responsibility
Job Responsibility
  • Supporting our sales team with quotes, proposals, and presentations
  • Coordinating with suppliers, logistics, and finance to keep projects on track
  • Managing order details, documentation, and queries from manufacturers
  • Building product knowledge to help advise on client projects
  • Joining client meetings/showroom visits once settled in
What we offer
What we offer
  • Tax-free Christmas bonus
  • Paid travel costs
  • Smart/casual dress code
  • Sociable, supportive culture
  • 2 days WFH per month
  • Structured training
  • Career growth opportunities
  • Regular socials
  • Fulltime
Read More
Arrow Right
New

Senior Account Executive, Client Services

As our Senior Account Executive, your primary goal is to oversee successful impl...
Location
Location
United States
Salary
Salary:
90000.00 - 105000.00 USD / Year
vaniamgroup.com Logo
Vaniam Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Candidate must reside within NJ, NY, Delaware, PA, or CT to be eligible for this role
  • Bachelor’s degree
  • 3+ years of client services experience
  • 2+ years of agency or pharmaceutical advertising experience (required)
  • 1+ year of oncology/hematology experience
  • Proficiency with MS Office, Adobe, WebEx (or other similar systems)
  • Ability to innovate/brainstorm new ideas to solve client challenges
  • Demonstrate leadership skills and ability to prioritize and plan work activities, use time efficiently, plan for additional resources, set goals and objectives, organize other people and other tasks
  • Excellent quantitative and analytical skills and ability to synthesize complex or diverse information
  • Excellent problem-solving skills, including the ability to analyze information skillfully, develop alternative solutions, and work well in group problem-solving solutions
Job Responsibility
Job Responsibility
  • Oversee successful implementation of existing client SOWs, coordinating internal and external resources, managing timelines and budgets, and providing day-to-day communication with the clients
  • Understand the therapeutic area of assigned account(s) and competitive environment
  • Demonstrate significant knowledge of agency procedure, be an advocate for agency process, and contributes to process improvement
  • Understand a wide range of digital and non-digital project types across Medical Affairs and Commercial functions
  • Modify core product framework plans to form custom project plans
  • Demonstrate knowledge of healthcare regulations and client positioning and strategy
  • Evaluate deliverables against Project Briefs
  • Contribute thoughtfully to the brand tactical planning
  • Provide accurate and thorough documentation: status reports, contact report, timelines
  • Own day-to-day tactics and execution within agency
What we offer
What we offer
  • 100% remote environment with opportunities for local meetups
  • Positive, diverse, and supportive culture
  • Passionate about serving clients focused on cancer and blood diseases
  • Investment in you with opportunities for professional growth and personal development through Vaniam Group University
  • Health benefits – medical, dental, vision
  • Generous parental leave benefit
  • Focused on your financial future with a 401(k) plan and company match
  • Work-life balance and flexibility
  • Flexible time off policy for rest and relaxation
  • Volunteer time off for community involvement
  • Fulltime
Read More
Arrow Right

Executive Support Analyst

You will provide a range of efficient, effective, professional and value-adding ...
Location
Location
Ireland , Dublin
Salary
Salary:
Not provided
accenture.com Logo
Accenture
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Diary Support: Scanning of email, identifying regular tasks for EA to complete
  • Travel: Agrees travel need with MDs and coordinates arrangements
  • Meeting and Event Planning: Takes brief and delivers full event management within budget
  • Client/EA Relationships: Develop relationships with MD’s clients and their EAs
  • Communications: Prepares draft proposals and presentations
  • Administration: Assists with miscellaneous complex administrative tasks
  • Team Work: Works in and across formal and informal teams
Job Responsibility
Job Responsibility
  • Provide a range of efficient, effective, professional and value-adding secretarial support to Accenture Leadership
  • Enable the Managing Directors to focus their time according to their business priorities
  • Provide cover for other EA team members during periods holidays or unplanned absences
  • Fulltime
Read More
Arrow Right

Senior Client Experience Executive

To help to deliver Foster Denovo’s Client Services Proposition by providing a hi...
Location
Location
United Kingdom , Weybridge; London; Glasgow; North Shields
Salary
Salary:
Not provided
fosterdenovo.com Logo
Foster Denovo
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Thorough understanding of the EB processes, client file requirements and the regulatory requirements imposed by the FCA
  • Following Secondsight processes to deliver a personalised and high quality service
  • Proficient in the upload of client contribution and assessment files
  • Managing and producing client governance reports
  • Familiarising yourself with each client’s circumstances, objectives and timescales
  • Building relationships with your clients and managing any client queries, responding in a timely fashion and within SLA times
  • Organising and attending client meetings
  • Sending regular communications and updates to corporate clients
  • Managing client feedback, supporting with the annual DCJ with your clients
  • Supporting where required with advisor prep and advisor meeting days
Job Responsibility
Job Responsibility
  • Help to deliver Foster Denovo’s Client Services Proposition by providing a high quality administration and support service to corporate clients and your Practice
  • Provide a consistent first class service to meet and where possible exceed a clients’ expectations
  • Be the main point of contact for a number of clients, (usually HR teams)
  • Manage own administrative tasks in addition to supporting more junior members of the team
  • Juggling multiple pieces of work, get involved in more in-depth client support tasks, such as governance, feedback reports, uploads and assessments
  • Communication is a key part of this role to keep clients and Consulting Partner’s updated
  • Have a warm and professional demeanour both on the telephone and in written form and the ability to build good relationships with our corporate clients
What we offer
What we offer
  • 25 days holiday (increasing by an additional day per annum up to 30 days)
  • Discretionary bonus
  • Foster Denovo will match your personal pension contribution up to a maximum of 7.5%
  • Life assurance of up to 4 x your salary
  • Income protection of 75% of your basic salary in the event of long term sickness
  • Employees can use our financial advisers within the company for any financial advice or knowledge
  • Interest free season tickets loans, eye care and childcare vouchers
  • Shopping discounts benefits portal (discounts on holiday, gym and high street retailers)
Read More
Arrow Right

Client Support Analyst

Client Support Analyst role responsible for managing client health, supporting s...
Location
Location
India , Pune
Salary
Salary:
Not provided
addepar.com Logo
Addepar
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 3+ years of experience in a similar role
  • Previous experience in investment management or Wealth management or Portfolio management domain
  • Bachelor’s Degree in Finance, Economics, Mathematics, or equivalent experience
  • Superior communication, organizational, and time-management skills
  • Proficiency in math
  • Passion for problem-solving and continuous learning
  • Passion for technology and finance
  • Minimum 2+ years of relevant experience in a client-facing role
  • Experience with SQL or Python will be an advantage
Job Responsibility
Job Responsibility
  • Identify, respond to, and resolve issues and questions raised by Addepar’s clients
  • Provide hands-on support to our clients to ensure their ongoing happiness
  • Work in complex data sets to identify and resolve data and calculation discrepancies
  • Evaluate the criticality of client issues and collaborate with various parts of the organization to resolve
  • Work closely and conduct root-cause analysis with Engineering and Data teams to resolve issues
  • Work effectively with Product and Account Manager teams to manage and maintain a high level of client satisfaction
  • Help clients use Addepar to the greatest extent through both functional and conceptual instruction
  • Prioritize and context-switch effectively to execute on simultaneous cases, seeing each through to the finish line
  • Become an expert on all things Addepar
  • Fulltime
Read More
Arrow Right
Welcome to CrawlJobs.com –
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Poland Jobs Ireland Jobs Germany Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
© 2025 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy