Client Support Coordinator Job at Robert Half (Maumee)

Client Support Coordinator

Are you ready to make an impact within a leading Facilities Management organisat...

Location

United Kingdom , City of London

Salary:

40000.00 - 45000.00 GBP / Year

Boden Group

Expiration Date

Until further notice

Requirements

Previous experience within the Facilities Management sector
A strong understanding of FM terminology and service delivery
Excellent communication skills with the ability to engage senior stakeholders
Strong organisational skills and the ability to manage multiple priorities
Experience preparing reports and working with tools such as Google Suite
A professional, proactive, and detail-focused approach

Job Responsibility

Coordinate work for account leads across multiple FM contracts
Support day-to-day operational activities
Prepare monthly performance reports for management review
Maintain accurate contract data and documentation
Provide high-level administrative support with accuracy and efficiency
Engage directly with senior stakeholders, delivering professional communication
Contribute to overall contract performance and business efficiency

What we offer

Hybrid working environment
Travel expenses covered
Supportive and collaborative team culture
Opportunity to work within a leading FM organisation

Fulltime

Client Support Coordinator

As a Client Support Coordinator for the Enterprise Solutions team with ATG at JL...

Location

United States , Chicago

Salary:

65900.00 USD / Year

JLL

Expiration Date

Until further notice

Requirements

Ability to take initiative and act independently with minimal supervision
Desire to work in fast-paced environment with changing priorities and multiple deadlines
Strong analytical, organizational, and coordination skills for effective project and client management
Detail-oriented with strong verbal and written communication skills for professional client interaction
Strong presentation skills for training delivery and stakeholder communication
Business standard English (written and spoken) required for professional healthcare industry communication
Excellent interpersonal skills for building and maintaining client relationships
Active listening skills for identifying client needs and solution opportunities
Professional communication style appropriate for healthcare facility environments
Good experience with MS Office suite, especially Outlook, Excel, and PowerPoint for comprehensive business support

Job Responsibility

Provide first-line support and troubleshooting for enterprise solutions including comprehensive analysis of data
Perform data fixes within SQL databases as needed while ensuring data integrity and stability
Handle user management including new and renewal access requests while establishing proper access within specific solutions
Troubleshoot technical issues and provide solutions to maintain continuous system functionality for healthcare clients
Monitor system performance and identify opportunities for optimization and improvement
Act as Project Manager to implement enterprise solutions by collaborating with clients to identify specific needs, configuration data, and timeline
Coordinate project deliverables and timelines to ensure successful solution implementation within healthcare environments
Manage stakeholder communication and expectations throughout project lifecycle for optimal client satisfaction
Collaborate with internal teams to ensure seamless solution deployment and client onboarding
Act as Trainer to provide training upon completion of projects as well as on-demand for existing clients

What we offer

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

Fulltime

Client Support Coordinator

The Client Support Coordinator is a crucial member of our Operations Support Tea...

Location

United States

Salary:

25.00 - 30.48 USD / Hour

Octave

Expiration Date

Until further notice

Requirements

Minimum 1 year experience in a high touch customer service role
Minimum 2 years experience in an administrative role
Strong attention to detail in a fast-paced environment
Excellent written and verbal communication skills
Track record of identifying and implementing process improvements
High comfort level multitasking between software systems
Open to performing tasks outside of your defined role with an eagerness to learn and grow
Ability to handle sticky or sensitive situations with discretion and care
Available to work Tuesday to Saturday 9am to 530pm or 6pm EST
Prolonged periods sitting at a desk and working on a computer

Job Responsibility

Manage and respond to client communications across various platforms, such as over the phone, via email and chat in a timely, warm and efficient manner utilizing approved templates and/or workflows. Escalating any potential issues as needed
Be a go-to resource for client education about Octave services
Assist with onboarding new clients for Octave services, including the completion of paperwork and collection of billing information
Collaborate with colleagues to explore innovative ways to streamline processes and meet service standard goals
Embody Octave’s mission to deliver extraordinary care in every interaction with clients and colleagues
Accurately document client interactions in systems and escalate issues as needed
Learn and follow protocols for client intake, scheduling, and general support
Support team projects and administrative tasks as assigned

What we offer

Company sponsored life insurance, disability and AD&D plans
Voluntary benefits such as 401k retirement, medical, dental, vision, FSA, HSA, dependent care and commuter/parking options
Generous Paid Time Off
Paid parental leave benefits

Fulltime

Client Support Coordinator

Our client is a well-established Private/Commercial Banking and Wealth Managemen...

Location

United Kingdom , Exeter

Salary:

26000.00 - 33000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience in delivering excellent customer care, preferably in a bank / finance setting
Education A Levels or equivalent
Ability to provide a high level of client service, ensuring the client is at the heart of everything we do
Strong numeracy, literacy, and computer skills
Knowledge of savings, banking, or financial services is desirable
Previous experience in a client-facing role within the financial sector preferred but not essential
Ability to work effectively within a team environment
Excellent verbal and written communication skills
Strong organisational and time management skills
Ability to maintain confidentiality and exercise discretion

Job Responsibility

Handle incoming calls and respond to internal and external client inquiries related to account balances, statements, and transactions
Obtain remitting details for processing and complete FX deal tickets as needed
Process internal transfers and ensure all payment process requirements are met
Address card-related queries, including activation requests, PIN reminders, and unauthorised card transactions
Handle client payment requests, ensuring adherence to company procedures
Provide support for Online Banking and Mobile App queries, password resets, and online payment verifications
Assist with cheque queries, stop cheque requests, and standing order and direct debit inquiries
Manage amendments to static data, including address changes
Process other requests such as audit letters and tax certificates
Maintain client records, ensuring efficient archiving and filing

What we offer

Competitive salary
pension and holiday allowance
private health cover
discretionary bonuses
progression opportunities

Fulltime

Client Support Coordinator

As a Client Support Coordinator, you will play a crucial role in ensuring that c...

Location

United Kingdom , Exeter

Salary:

26000.00 - 33000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience in delivering excellent customer care, preferably in a bank / finance setting
Education A Levels or equivalent
Ability to provide a high level of client service
Strong numeracy, literacy, and computer skills
Knowledge of savings, banking, or financial services is desirable
Previous experience in a client-facing role within the financial sector preferred but not essential
Ability to work effectively within a team environment
Excellent verbal and written communication skills
Strong organisational and time management skills
Ability to maintain confidentiality and exercise discretion

Job Responsibility

Handle incoming calls and respond to internal and external client inquiries related to account balances, statements, and transactions
Obtain remitting details for processing and complete FX deal tickets as needed
Process internal transfers and ensure all payment process requirements are met
Address card-related queries, including activation requests, PIN reminders, and unauthorised card transactions
Handle client payment requests, ensuring adherence to company procedures
Provide support for Online Banking and Mobile App queries, password resets, and online payment verifications
Assist with cheque queries, stop cheque requests, and standing order and direct debit inquiries
Manage amendments to static data, including address changes
Process other requests such as audit letters and tax certificates
Maintain client records, ensuring efficient archiving and filing

What we offer

Competitive salary
Pension and holiday allowance
Private health cover
Discretionary bonuses
Progression opportunities

Fulltime

Travel Support Coordinator

We are looking for a Customer Relations Specialist to support clients with trave...

Location

United States , Ontario

Salary:

Not provided

Traveling with Tasha

Expiration Date

Until further notice

Requirements

Detail-oriented
self-motivated
comfortable using online systems and digital tools
strong communication, organization, and time management skills
ability to work independently while managing multiple clients.

Job Responsibility

Responding to client inquiries
researching travel options
coordinating and confirming reservations
maintaining consistent follow-up communication
ensuring accuracy in booking details
providing support throughout the planning process.

What we offer

Flexible remote work environment
access to training
support resources
industry tools.

Fulltime

Client Support Specialist

We are looking for a Customer Relations Specialist to support clients with trave...

Location

United States , Cape Coral

Salary:

Not provided

Traveling with Tasha

Expiration Date

Until further notice

Requirements

Detail-oriented
self-motivated
comfortable using online systems and digital tools
strong communication skills
organization skills
time management skills
ability to work independently while managing multiple clients

Job Responsibility

Responding to client inquiries
researching travel options
coordinating and confirming reservations
maintaining consistent follow-up communication
helping ensure accuracy in booking details
providing support throughout the planning process

Fulltime

Travel Support Coordinator

We are looking for a Customer Relations Specialist to support clients with trave...

Location

United States , Shreveport

Salary:

Not provided

Traveling with Tasha

Expiration Date

Until further notice

Requirements

Detail-oriented
self-motivated
comfortable using online systems and digital tools
strong communication, organization, and time management skills
ability to work independently while managing multiple clients

Job Responsibility

Responding to client inquiries
researching travel options
coordinating and confirming reservations
maintaining consistent follow-up communication
helping ensure accuracy in booking details and providing support throughout the planning process

What we offer

Flexible remote work

Fulltime

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