Client Support Administrator Job at Brown & Brown UK (Blackburn)

Client Support Administrator

Brown & Brown UK

Location:
United Kingdom , Blackburn

Category:
Insurance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Brown & Brown Health & Employee Benefits are a leading intermediary specialising in employee benefits, including healthcare and group risk solutions. We are looking to add to our Sales Support team in Darwen to ensure our clients receive the best service possible and we maintain our level of support to our network of consultants. We’ve been looking after our clients’ needs for over 25 years and you will be working as part of a dedicated team to provide support across a range of products such as Private Medical Insurance, Cash Plans, Travel Insurance, Health Screens and more.

Job Responsibility:

Providing high level administrative support to Consultants
Assisting with the management of policy memberships and liaising directly with insurers (adding/removing members, personal details changes etc.)
Provide assistance with the day to day operations of the office (post, filing, data entry and ensuring all documentation is issued on time and correctly
Updating and maintaining our CRM system
Ensure all data is handled securely and in line with GDPR and associated rules and regulations
Liaise with key stakeholders to maintain accurate records (Insurers, Consultants, Internal Management)
Maintain competencies compliant with FCA regulations

Requirements:

A working knowledge of the healthcare industry/products such as Private Medical Insurance, Health Cash Plans, Travel Insurance, Health Screening and associated pieces
Strong administrative skills, ideally developed within an insurance or financial services organisation with working knowledge of Microsoft products (Word, Excel, etc)
Strong Communication (Written, Verbal, Video), Administrative, Time Management and IT skills
Strong attention to detail
The availability to travel occasionally to other base offices or alternative location for the purpose of training or meetings

What we offer:

Pension
Holiday
DIS
Private Medical
Cashplan
Access to the annual share save scheme
Fantastic working and team focused environment
Full support for ongoing professional development (including funding for qualifications – post probation)

Additional Information:

Job Posted:
January 25, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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