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Client Support Administrator

Capital International

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Location:
South Africa , Capre Town

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Capital International Group is looking for a hardworking individual to join the team and provide high quality services to our clients and introducers. The Client Support team work collaboratively with all Operational colleagues to ensure our processes meet all relevant internal and regulatory policy and procedural requirements, whilst providing a frictionless and efficient service to our clients and introducers.

Job Responsibility:

  • Provide Customer Service Excellence to all clients, companies and third parties
  • Assessment and validation of documentation provided as part of the data change event process
  • Update and maintain client data records from simple accounts to more complex trust structures
  • Conform to the Company’s AML procedures and guidelines at all times
  • Work on a variety of projects that deliver service, create capacity, and ensure control effectiveness within the team
  • Undertake other activities of a similar nature within your capabilities in other teams, as requested
  • Be actively involved in any team and company projects

Requirements:

  • 1-2 year’s experience in a similar role, within financial services
  • Experience in working with Ms office suite
  • Knowledge of Offshore & Onshore investments
  • Experience in validating and verifying instructions
  • Sound knowledge in identifying risk
  • Education at a minimum of matric level
  • RE5
  • Sound knowledge of FIC, AML, KYC regulation standards

Nice to have:

  • Offshore knowledge of regulation advantageous
  • Experience in report writing advantageous
  • Tertiary level qualifications advantageous
What we offer:
  • Medical aid and GAP cover
  • RA scheme
  • Flexible hours
  • Volunteering opportunities
  • Training and development opportunities
  • Opportunities to take advantage of our own products

Additional Information:

Job Posted:
March 18, 2026

Employment Type:
Fulltime
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