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Client Support Administrator

https://www.office-angels.com Logo

Office Angels

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Location:
United Kingdom, Guildford

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Category:
-

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Contract Type:
Not provided

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Salary:

26000.00 - 29000.00 GBP / Month

Job Description:

Join a successful financial services firm in the heart of Guildford as a Client Support Administrator. You will be the backbone of the client services team, ensuring smooth operations and exceptional client care.

Job Responsibility:

  • Providing comprehensive administrative support to the team
  • Delivering outstanding customer service over the phone
  • Onboarding clients and conducting AML checks
  • Maintaining accurate client data across platforms
  • Managing incoming/outgoing post and correspondence
  • Reviewing clients' HMRC online accounts
  • Updating client trackers and preparing standard HMRC letters
  • Uploading tax returns to client portals
  • Preparing engagement letters and managing document workflows
  • Supporting Managers, Senior Managers, and Partners with ad hoc tasks

Requirements:

  • Strong attention to detail and organisational skills
  • Excellent interpersonal and customer service abilities
  • A proactive approach to problem-solving and teamwork
  • Experience or prior experience working in financial services (desirable)
What we offer:
  • 31 holidays (including BH)
  • Medical and Life insurance
  • Sick Pay
  • Pension scheme

Additional Information:

Job Posted:
May 27, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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