Client Success Technical Manager Job at Fever (Doha)

Client Success Technical Specialist

B2B SaaS Client Success Technical Manager role within Onebox (Fever Group). Resp...

Location

Mexico , Mexico City

Salary:

Not provided

Fever

Expiration Date

Until further notice

Requirements

Experience in customer support, ideally in a SaaS environment
Confident troubleshooting technical issues with a hands-on mindset
Fluent in English and Spanish (written and spoken)
Tech-savvy, detail-oriented, and focused on client experience
Comfortable working cross-functionally with internal teams
Valid driver's license for occasional on-site support

Job Responsibility

Be the go-to person for clients for technical support, platform usage, and troubleshooting
Manage daily client requests, from incident resolution to platform configuration and data exports
Provide onboarding, training, and ongoing support to help clients get the most out of Onebox
Collaborate closely with internal teams (Sales, Tech, Product, Design) to ensure a seamless client experience
Support on-site operations during live events when needed
Play a key role in driving customer satisfaction and identifying opportunities for improvement

What we offer

Have a real impact on the company's growth and evolution
Great work environment with a young, international team of talented people to work with
40% Discount on all events on Fever
Health and life insurance
20 days per year as holidays
Possibility of remote working from home

Fulltime

Client Success Technical Specialist

We are looking for a B2B SaaS Client Success Technical Manager to join our Busin...

Location

United Kingdom

Salary:

Not provided

Fever

Expiration Date

Until further notice

Requirements

Experience in customer support, ideally in a SaaS environment
Confident troubleshooting technical issues with a hands-on mindset
Fluent in English (written and spoken)
Tech-savvy, detail-oriented, and focused on client experience
Comfortable working cross-functionally with internal teams
Valid driver’s license for occasional on-site support

Job Responsibility

Be the go-to person for clients when it comes to technical support, platform usage, and troubleshooting
Manage daily client requests, from incident resolution to platform configuration and data exports
Provide onboarding, training, and ongoing support to help clients get the most out of Onebox
Collaborate closely with internal teams (Sales, Tech, Product, Design) to ensure a seamless client experience
Support on-site operations during live events when needed
Play a key role in driving customer satisfaction and identifying opportunities for improvement

What we offer

Have a real impact on the company's growth and evolution
Great work environment with a young, international team of talented people to work with
40% Discount on all events on Fever
Health and life insurance
20 days per year as holidays
Possibility of remote working from home

Fulltime

Senior Client Success Manager

The Senior Client Success Partner plays a critical role in ensuring a seamless a...

Location

United States , O'ahu, Hawaii

Salary:

70000.00 - 84000.00 USD / Year

MyTennisLessons

Expiration Date

Until further notice

Requirements

Excellent interpersonal and communication skills
Strong proficiency in troubleshooting hardware and software issues
Strong problem-solving skills
Proficiency in training end-users in software applications
Ability to work independently and manage time effectively
Ability to travel and work on-site at various client locations
2+ years of management experience working in the restaurant industry
2+ years experience building and maintaining strong relationships with clients
Familiarity with various hardware and networking devices
Familiarity with low-voltage wiring principles

Job Responsibility

Install and configure SpotOn hardware, peripherals, and networking devices
Conduct on-site surveys to determine optimal hardware placement
Deliver comprehensive, hands-on client training and live support
Perform on-site health check-ins
Conduct on-site hardware demonstrations
Build and maintain strong, trusted client relationships
Respond to and resolve escalated support tickets
Collaborate cross-functionally with internal teams to diagnose and resolve complex client issues
Communicate technical concepts clearly to non-technical users
Identify opportunities to upsell additional products and services

What we offer

Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year

Fulltime

Client Success Manager

At Blue Margin, we are on a mission to build the go-to data platform for PE-back...

Location

United States , Fort Collins; Denver

Salary:

75000.00 - 95000.00 USD / Year

Blue Margin

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent experience in Business, Marketing, or related field
Proven track record presenting to and consulting with C-suite executives
Strong project management experience with the ability to manage multiple workstreams simultaneously
Expert-level communication and negotiation skills at the executive level
Experience leading cross-functional initiatives and driving projects to successful completion
Strong consultative approach—you can translate technical complexity into business value
Demonstrated ability to work independently and drive initiatives with minimal direction
Experience with CRM tools, project management tools and contract management processes
High output, high accuracy, low ego approach to client relationship management
Proven ability to thrive in fast-paced, revenue-focused environments

Job Responsibility

Lead consultative discussions with C-suite executives to align our services with their strategic objectives
Build and maintain trusted advisor relationships that build long-term partnership value
Develop and manage data initiative backlogs that demonstrate continuous business impact and result in longer renewals or continued project work
Identify and pursue contract renewal and expansion opportunities with precision and timing
Collaborate with Analytics Engineers to ensure seamless delivery and client satisfaction
Manage project timelines, scope, and stakeholder expectations across multiple client initiatives and different engagement styles such as projects and managed data services
Navigate complex stakeholder dynamics while maintaining focus on outcomes and growth
Coordinate cross-functional teams to deliver on client commitments with precision and accountability
Balance relationship management, strategic thinking, and revenue growth across your client portfolio

What we offer

performance-based bonus, averaging 5% of base salary
strong benefits
flexible hybrid work setup

Fulltime

Client Success Manager

We are seeking an experienced Client Success Manager (CSM) to join our growing t...

Location

Singapore , Singapore

Salary:

Not provided

Addepar

Expiration Date

Until further notice

Requirements

Several years of experience in financial services, fintech, or SaaS, preferably in a client-facing role such as Client Success, Relationship Management, or Implementation
Strong understanding of the investment and wealth management landscape in Southeast Asia, including client workflows, regional challenges, and operating norms
Proven ability to build and deepen client relationships, with a history of driving strong adoption, advocacy, and satisfaction metrics
Confident communicator with the ability to engage senior stakeholders and influence across client and internal teams
Comfortable working independently and navigating ambiguity in a fast-paced, entrepreneurial environment
Analytical mindset with the ability to distill complex problems into clear action plans
Familiarity with MAS regulations and PDPA, particularly in the context of financial data handling, is a strong advantage
Bachelor’s degree required
a background in finance, economics, or a technical discipline is a plus
Willingness to travel within the region as client needs dictate

Job Responsibility

Develop deep expertise in the Addepar platform and apply it to your clients’ needs, workflows, and strategic goals
Build and execute tailored client success plans, identifying opportunities to drive adoption, product expansion, and long-term partnership growth
Lead regular touchpoints and strategic business reviews to ensure clients stay informed on platform capabilities, roadmap updates, and usage insights
Partner with Account Managers and Product Specialists to identify new commercial opportunities, including product cross-sells, new integrations, or advisory support
Serve as the voice of the client internally, advocating for regional feature needs, surfacing product feedback, and collaborating across Product, Engineering, and Services teams
Help design scalable client success processes for the Singapore and broader APAC market, supporting our growing regional footprint
Ensure awareness of and adherence to regulatory requirements and local norms, including MAS guidelines and Singapore’s Personal Data Protection Act (PDPA), particularly in areas like data privacy, client reporting, and cross-border engagement

What we offer

Global flexible workforce model
Equal opportunity employer
Reasonable accommodation for individuals with disabilities

Fulltime

Client Success Manager

We are seeking an experienced Client Success Manager (CSM) to join our growing p...

Location

Brazil , São Paulo

Salary:

Not provided

Addepar

Expiration Date

Until further notice

Requirements

3+ years of experience in financial services, fintech, or SaaS, ideally in a client-facing function such as Client Success, Relationship Management, or Implementation
Solid understanding of Brazil’s wealth and asset management ecosystem, including common workflows, market dynamics, and client expectations
Proven track record of building strong client relationships and driving measurable outcomes in adoption, retention, and satisfaction
Excellent communicator, comfortable engaging senior stakeholders and influencing across technical and business audiences
Self-starter with strong organizational skills and the ability to work effectively in a fast-paced, entrepreneurial environment
Analytical thinker with the ability to diagnose client challenges and develop clear, actionable solutions
Familiarity with CVM and Bacen regulations or financial data management standards in Brazil is highly valued
Bachelor’s degree required
studies in Finance, Economics, Business Administration, or Technology are a plus
Fluency in Portuguese and English is required

Job Responsibility

Develop deep expertise in the Addepar platform and apply it to your clients’ needs, workflows, and strategic goals
Build and execute tailored client success plans, identifying opportunities to drive adoption, product expansion, and long-term partnership growth
Lead regular touchpoints and strategic business reviews to ensure clients stay informed on platform capabilities, roadmap updates, and usage insights
Partner with Account Managers and Product Specialists to identify new commercial opportunities, including product cross-sells, new integrations, or advisory support
Serve as the voice of the client internally, advocating for regional feature needs, surfacing product feedback, and collaborating across Product, Engineering, and Services teams
Help design and scale client success processes suited to Brazil and Latin America, aligning with Addepar’s global standards while adapting to regional expectations
Ensure compliance with local regulations and data privacy norms, including LGPD (Lei Geral de Proteção de Dados), especially in areas related to financial data handling, client reporting, and cross-border collaboration

What we offer

Reasonable accommodation for individuals with disabilities

Fulltime

Senior Client Success Manager

Our client, a leading provider in telecom, physical security, and cybersecurity ...

Location

United States , Portland

Salary:

80000.00 - 90000.00 USD / Year

CareerPaths NW

Expiration Date

Until further notice

Requirements

Manage and grow relationships with an assigned portfolio of 100+ clients
Drive renewals, upsells, and cross-sells across telecom, cybersecurity, and physical security solutions
Partner with clients in industries such as financial services, healthcare, retail, and automotive to understand their business needs
Serve as a consultative advisor — helping customers consolidate systems, improve connectivity, and integrate new technologies
Oversee the sales cycle for both one-time and recurring service work, including bundled product offerings
Collaborate with internal technical and project management teams to deliver on client expectations
Maintain strong product knowledge of our client’s flagship M-Suite solutions, connectivity services, and managed offerings
Use data and customer insights to proactively identify growth opportunities

Job Responsibility

Manage and grow relationships with an assigned portfolio of 100+ clients
Drive renewals, upsells, and cross-sells across telecom, cybersecurity, and physical security solutions
Partner with clients in industries such as financial services, healthcare, retail, and automotive to understand their business needs
Serve as a consultative advisor — helping customers consolidate systems, improve connectivity, and integrate new technologies
Oversee the sales cycle for both one-time and recurring service work, including bundled product offerings
Collaborate with internal technical and project management teams to deliver on client expectations
Maintain strong product knowledge of our client’s flagship M-Suite solutions, connectivity services, and managed offerings
Use data and customer insights to proactively identify growth opportunities

Fulltime

Manager, Technical Account Management

In this role you will lead a team of Technical Architects who serve as the bridg...

Location

United States , New York

Salary:

230000.00 - 260000.00 USD / Year

Hightouch

Expiration Date

Until further notice

Requirements

3-5 years of people management experience, preferably leading technical customer-facing teams
Proven track record of building and scaling high-performing teams in fast-growing environments
Experience developing talent and creating career growth paths for technical professionals
Strong coaching and mentorship abilities with a focus on both technical and soft skill development
8-10 years of experience in client-facing and/or technology-focused roles combining business acumen with technical expertise
Deep understanding of enterprise software implementations, APIs, databases, and data integration systems
Experience with customer success methodologies, metrics, and best practices
Proven ability to manage complex technical projects with multiple stakeholders
Exceptional communication and presentation skills with ability to influence at all organizational levels
Strong analytical and problem-solving abilities with a data-driven approach to decision making

Job Responsibility

Build, hire, and develop a high-performing team of Technical Architects focused on our largest Enterprise customers
Provide mentorship, coaching, and career development opportunities for team members
Establish team goals, performance metrics, and accountability structures that drive customer success outcomes
Foster a culture of continuous learning and technical excellence within the team
Drive retention and expansion strategies for our largest Enterprise customers in partnership with Sales leadership
Develop and implement scalable processes for customer onboarding, success planning, and expansion
Analyze customer health metrics and develop proactive intervention strategies
Ensure consistent delivery of technical expertise and guidance across all customer engagements
Maintain deep technical knowledge of Hightouch's platform and stay current with product developments
Establish technical best practices and standards for customer implementations

What we offer

Meaningful equity compensation in the form of ISO options
Offer early exercise and a 10 year post-termination exercise window

Fulltime

Client Success Technical Manager

Fever

Location:
Qatar , Doha

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 03, 2026

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