Client Success Specialist Job at My Amazon Guy

Client Success Specialist

We are seeking a Client Success Specialist to support users of a healthcare soft...

Location

United States , Phoenix

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Client-facing role with direct impact on user experience
Mix of product support, troubleshooting, and relationship management
Opportunity to work with key clients and support meaningful healthcare workflows
Strong fit for someone who likes problem-solving, ownership, and fast-paced support work
Visible role that helps shape client satisfaction and long-term success
Exposure to healthcare software, healthcare IT, EMR, or EHR platforms
Familiarity with front office, scheduling, patient intake, clinical workflows, or practice operations
Experience using ServiceNow or a similar ticketing / case management system
Ability to troubleshoot issues tied to system behavior, configuration, workflows, or user setup
Ability to manage high-volume of support requests while maintaining strong follow-up and service quality

Job Responsibility

Serve as a first point of contact for clients needing support with the platform through inbound calls, email, and ticket-based case management
Help users resolve day-to-day product issues related to navigation, workflow, setup, and standard system functionality
Troubleshoot software issues by identifying root causes, asking the right questions, and recreating problems when needed
Support clients using front-office and clinical-related features, providing clear guidance and practical next steps
Manage a consistent flow of support requests while staying focused on responsiveness, backlog management, and timely follow-up
Document client issues, case activity, and troubleshooting details thoroughly in ServiceNow
Escalate more advanced issues, bugs, or unresolved concerns to the appropriate internal teams with complete context and clear documentation
Keep clients informed throughout the support process with professional communication, timely updates, and strong follow-through
Share recurring issues, client feedback, and support trends with internal partners to improve service and product performance
Contribute to internal resources and knowledge-sharing materials that help improve resolution speed and consistency across the team

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Client Success Specialist

A client-focused professional services firm in Carlsbad is seeking a proactive C...

Location

United States , Carlsbad

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree preferred
relevant experience considered
3+ years of experience in client success, account management, or customer relations
Strong communication and presentation skills
Ability to manage multiple accounts and priorities
Experience working with CRM systems
Client-first mindset with a consultative approach

Job Responsibility

Serve as the main point of contact for assigned client accounts
Build strong relationships through regular check-ins and proactive communication
Coordinate internally to ensure client needs are met efficiently
Track client engagement, satisfaction, and performance metrics
Resolve issues and escalate concerns as needed
Support onboarding and implementation processes
Prepare reports, summaries, and presentations for clients
Identify opportunities to expand services and improve retention

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Client Success Specialist - Cards

Sterling Williams are working alongside a great fintech firm based in the West E...

Location

United Kingdom , London

Salary:

45000.00 GBP / Year

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Proven experience delivering outstanding client or customer support in a fast-paced environment-paced environment
Experience and background in fintech, issuing, card processing, or payments operations
Understanding of the end-to-end-to card transaction lifecycle and operational workflows-end card transaction lifecycle and operational workflows
High attention to detail with strong problem-solving capabilities-solving capabilities
Excellent written and verbal communication skills

Job Responsibility

Act as the first and primary point of contact for all card-related client queries (issuance, usage, limits, declines, disputes, chargebacks, and card lifecycle events)
Provide clear, accurate guidance to clients on card functionality, controls, and usage
Manage day-to-day communications, providing clear updates, explanations, and guidance
Build strong, trusted relationships through consistent, high-quality-quality service.-to-day communications, providing clear updates, explanations, and guidance
Anticipate customer needs and proactively flag potential issues or service improvements
Ensure that all interactions reflect premium service standards
Ensure all client interactions and actions comply with internal policies, card scheme rules, and regulatory expectations
Troubleshoot and Investigate card issues using internal systems and third-party platforms
Triage and escalate complex or high-risk issues to the appropriate internal teams (Cards Operations, Compliance, Fraud, Product) in line with agreed escalation paths
Track incidents and client cases to resolution, ensuring SLAs are met

Fulltime

Client Success - Healthcare Corporate Specialist

Play a vital role in Guidepoint’s success. Guidepoint is seeking an entrepreneur...

Location

United States , New York

Salary:

75000.00 USD / Year

Modoras Accounting Syd

Expiration Date

Until further notice

Requirements

Bachelors or masters degree from an accredited University
2+ years of professional work experience, with a focus on B2B product sales
Understanding of the corporate org structure, the roles, responsibilities, and unmet needs of our corporate buyers, and ability to engage with senior business leaders with innovative content and ideas
Excellent communication skills, with the ability to distill complex issues into clear and concise messages
Intellectual curiosity, adaptability, and a team-first collaborative approach
Demonstrated ability to work both independently and as part of a team, with a commitment to delivering results
Excellent written and verbal communication skills
Strong focus on quality, attention to detail, and addressing client needs

Job Responsibility

Serve as an advocate for the Insights product with corporate healthcare clients and foster three-dimensional relationships with key stakeholders
Develop personalized engagement plans for each client depending on therapeutic areas of focus, ongoing clinical trials of interest, and competing companies to effectively market Insights content
Monitor and drive client engagement through direct outreach efforts: direct emails, product demonstrations, virtual and onsite meetings
Collaborate with sales team to ensure timely renewals and drive upsell opportunities
Acquire valuable feedback and insights from clients to inform product development, marketing strategies, and sales efforts

What we offer

15 PTO days, 10 legal holidays, and sick days
Comprehensive medical, dental, and vision plans
Will match up to 10% of employee contribution for 401(k), life insurance, paid time-off and parental leave plans
Commuter benefits and a corporate gym rate
Development opportunities through the LinkedIn Learning platform
Free snacks and beverages in the office
Friday happy hour and “Summer Fridays”
Year-round corporate athletic league
Casual work environment, team building, and other social events
Annual discretionary bonus based on performance

Fulltime

Customer Success Specialist

We are looking for a Customer Success Specialist to join our team in Plano, Texa...

Location

United States , Plano

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience supporting customers in a B2B service or call center environment
Ability to manage customer communication effectively through email and phone while maintaining a high level of professionalism
Working knowledge of order entry, invoicing, and administrative support processes
Strong data entry skills with close attention to accuracy and detail
Comfort navigating multiple browser windows and web-based systems throughout the workday
Ability to prioritize tasks, stay organized, and handle several responsibilities at the same time
Experience in customer success, customer service, or account support roles within a fast-paced business setting

Job Responsibility

Provide timely support to business clients by resolving questions, addressing service needs, and maintaining a high-quality customer experience across phone and email channels
Coordinate order processing from initial request through completion, ensuring records are accurate and customer expectations are clearly communicated
Maintain inventory information and assist with product availability tracking to support smooth fulfillment activities
Support shipping and receiving tasks on an occasional basis, helping manage related documentation and status updates when needed
Prepare and issue customer invoices, manage billing follow-up communications, and respond to questions related to charges or payment status
Create and process credit notes with proper supporting records, ensuring documentation is complete and aligned with internal standards
Perform data entry and general administrative work to keep customer, order, and billing information current and organized
Complete monthly financial reporting activities accurately and within expected deadlines to support business operations

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Customer Success Specialist

We are looking for Customer Success Specialist to join our team.

Location

Georgia

Salary:

Not provided

Itransition

Expiration Date

Until further notice

Requirements

Customer-focused, proactive, and able to work in a fast-paced environment
Strong English skills (Upper-Intermediate+)
Strong Excellent communication skills across calls, meetings, chat, and email
Ability to follow and explain technical processes
Experience with CRM and collaboration tools (e.g., Salesforce, Slack)
Basic understanding of technical platforms, integrations, and workflows
Experience working in customer success or similar client-facing roles is an advantage
Experience in mobile, gaming, SaaS, or ad-tech industries is an advantage
Working schedule: 5/2 from 09:00 till 18:00 CET

Job Responsibility

Serve as the main point of contact for clients and maintain clear, professional communication
Lead client onboarding and guide users through platform tools, dashboards, and campaign setup
Explain product functionality and recommend next steps
Monitor and follow up on technical issues
Coordinate with internal support and engineering teams to ensure timely issues resolution

What we offer

Projects for such clients as PayPal, Wargaming, Xerox, Philips, Adidas and Toyota
Competitive compensation that depends on your qualification and skills
Career development system with clear skill qualifications
Flexible working hours aligned to your schedule
Options to work remotely
Corporate medical insurance covering services of private and public medical centers
English courses online
Corporate parties and events for employees and their children
Internal conferences, workshops and meetups for learning and experience sharing
Gym membership compensation

Fulltime

Billing Specialist- Client Specific

This position is responsible for providing support to the City of NY agencies in...

Location

United States , Cumberland

Salary:

28.16 USD / Hour

Allied Universal®

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Business Administration, Accounting, or a related field
One (1) or more years of prior billing experience and a good working knowledge of basic accounting concepts are required
Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines with time-sensitive data
Proficient in Microsoft Office applications and able to effectively utilize all available office management technology
Professional, articulate and able to use good independent judgment and discretion. Must have proven ability to maintain correspondence, discussions and materials in strictest confidence. Must be able to work overtime as needed
Excellent organizational skills
Outstanding verbal and written communication skills required. Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required

Job Responsibility

Generate invoices on a weekly basis
Generate electronic and client specific billing files on a weekly basis
Compose, audit and distribute accurate and compliant billing packages to customers weekly
Work with various levels of management professionally
Other projects as assigned

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal day
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

Customer Success Specialist

We are looking for a Customer Success Specialist to join a wholesale distributio...

Location

United States , Rohnert Park

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in customer service, logistics support, administrative coordination, or a related role
Strong organizational skills with the ability to manage multiple tasks while maintaining accuracy
Clear and effective communication skills for handling phone calls, email correspondence, and internal coordination
Experience using Microsoft Office and navigating multiple browser-based systems efficiently
Ability to support customer success efforts with a responsive, problem-solving approach
Comfortable troubleshooting basic customer concerns, including connectivity-related issues when needed
Detail-oriented mindset with a dependable and service-focused work style

Job Responsibility

Assemble and prepare sample packages for client and prospect requests, making sure each shipment is complete, accurate, and professionally presented
Coordinate outgoing deliveries by arranging packaging, shipment processing, and tracking activities to support on-time distribution
Maintain detailed records of orders, shipment activity, and customer interactions so information remains current and easy to access
Monitor stock levels for sample kit components and request replenishment materials before supplies run low
Answer inbound customer calls and emails, resolve routine questions, and direct more complex matters to the appropriate team members
Work closely with internal partners to support smooth fulfillment of requests and a consistent customer experience
Review shipping and packaging details carefully to reduce errors and support quality service standards

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Select Country

Client Success Specialist

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Client Success Specialist

Client Success Specialist

Client Success Specialist

Client Success Specialist - Cards

Client Success - Healthcare Corporate Specialist

Customer Success Specialist

Customer Success Specialist

Billing Specialist- Client Specific

Customer Success Specialist

Our AI answers in your language