Client Success Specialist - Cards Job at Social Value Portal Ltd (London)

Payroll Specialist

This role provides daily operational support to Randstad recruiters and sales as...

Location

India , Hyderabad

Salary:

Not provided

Randstad

Expiration Date

July 14, 2026

Requirements

Proficient in Microsoft Office and Google Suite products such as Gmail, Google Sheets, and shared drives
Strong customer focus and customer service skills
Excellent communication and organizational skills
Strong interpersonal skills and ability to analyze, explain, and draw logical conclusions from operational, regulatory, and/or business data
Must be detail oriented with a concern for quality expressed by continually initiating system and process improvements
Attention/Commitment to time frames and deadline
Ability to respond to customer needs with speed and accuracy
Willingness and eager to learn
is curious
Demonstrates Adaptability - Learning Randstad Pace

Job Responsibility

Responsible for total administrative processes for talent and clients related to time capture
Responsible for a daily audit of VMS time card status
Pursue missing timecards and approvals daily to ensure all talent time is accounted for and approved and documenting efforts for field visibility
Perform daily time entry validations to ensure accuracy of time entry for manual timecards
Handling of payroll errors
Adhere to payroll schedules to ensure on cycle payroll for all talent timecards (paid and billed by Friday)
Performs all activities necessary to load time files into staging tables for payroll process for identified tools and/or platforms
Data entry or manual input to time entry systems
Completes post processing audits and completes adjustments as required
Documents and updates procedures for optimal team performance

Ppc Specialist

The PPC Specialist will own the strategic direction, execution, and performance ...

Location

United States , San Diego

Salary:

Not provided

Wonderist Agency - Dental Marketing

Expiration Date

Until further notice

Requirements

3+ years of experience managing Google Ads campaigns in an agency environment
Google Ads Certified, with proven success in lead generation and performance optimization
Demonstrated ability to lead client strategy, own performance outcomes, and navigate escalation situations
Experience managing a vendor partner or contractor team, including delegating work and providing strategic direction
Strong analytical skills with proficiency in interpreting data, identifying trends, and making data-driven decisions
Excellent communication skills, both written and verbal, with the ability to explain complex PPC concepts to diverse audiences
Proven ability to oversee a large portfolio of accounts and priorities in a fast-paced environment

Job Responsibility

Set the strategic direction for new PPC launches, including market and competitor research, campaign angle development, budget recommendations, and offer validation
Prepare kickoff materials and strategy briefs, and join pre-launch prep calls with client success and service teams to align on launch plans
Coordinate the creation of landing pages by submitting tickets to web and CRM teams, gathering assets from clients, and QA'ing final builds
Manage requests created for internal teams (e.g., CRM fixes, workflow updates, landing page updates, credit card or verification requests), ensuring clear communication, follow-up, and quality control
Conduct proactive account audits, analyzing full-funnel performance from ad click to patient production
Review monthly account reports, highlighting trends, surfacing issues, and recommending next steps for performance improvement
Prepare for client reporting and escalation calls by consolidating performance insights, reviewing metrics, and building supporting decks as needed
Attend client calls to review performance, align on strategy, and address questions alongside the CSM
Participate in weekly PPC meetings with external partners to align on processes, priorities, and escalations
Attend internal touchpoints including biweekly 1:1s, weekly team meetings, and monthly company-wide updates

Fulltime

Vice President, Specialist Sales, Small and Medium Enterprise (SME) - Eastern Europe

We are seeking a dynamic and experienced Vice President to lead our Specialist S...

Location

Türkiye , Istanbul

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Extensive experience in financial services or payments technology, with strong leadership experience and a track record of managing high performing teams
Proven track record of consistently exceeding sales targets and driving business growth in complex B2B environments
Understanding of the Eastern European payments landscape, card issuing, and acquiring businesses with a focus on SME solutions
Experience working with or selling to SME-focused financial service providers, including banks, fintechs, and accounting software companies
Strong commercial acumen with the ability to create compelling value propositions for sophisticated clients targeting SME customers
Experience selling to C-level executives at financial institutions, fintechs, and multinational corporations
Demonstrated understanding of the SME market in multiple Eastern European countries and their specific financial needs
Exceptional leadership skills with demonstrated ability to motivate and develop high-performing teams
Strong analytical skills with the ability to interpret complex data and generate actionable insights
Experience developing and implementing successful sales strategies in competitive markets

Job Responsibility

Develop and execute comprehensive regional sales strategies aligned with Mastercard's Eastern Europe business objectives
Lead a high-performing team of 4+ sales professionals, providing coaching, mentoring and performance management
Collaborate with cross-functional teams to identify market opportunities and drive revenue growth
Establish and maintain strong executive-level relationships with key clients and partners
Represent Mastercard at industry events and speak authoritatively on payment trends and innovations
Understand the complex needs and pain points of fintechs and large issuing banks across diverse Eastern European markets, specifically as they relate to their SME customer base
Create differentiated value propositions that address client challenges in serving SME customers and deliver measurable business outcomes
Oversee the development of strategic account plans for key clients, ensuring alignment with their SME business priorities
Drive adoption of Mastercard's innovative payment solutions for SME customers across Eastern Europe
Develop and articulate compelling business cases to prospective clients that showcase the value of Mastercard solutions for their SME offerings

Fulltime

Deputy Chief - Firefighter Trainer

Allied Universal Services is seeking a knowledgeable and driven Deputy Chief - F...

Location

United States , Peoria

Salary:

99236.80 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

Must possess one or more of the following: Be a fire academy graduate from a State certified or Department of Defense certified training facility meeting the NFPA 1001 Standard for Firefighter Professional Qualifications training guidelines. Possess a Firefighter III certificate from a State Fire Marshal's office or from the Department of Defense adopted by the state where fire services are performed
Ideal candidates will preferably hold one or more of the following: Associate's degree in fire science, fire administration, public administration. Associate's degree in other related field if supplemented with specialized Fire Officer training
Must possess a valid driver's license appropriate for the fire apparatus to be driven for the state of employment
Must possess each of the following: Fire Instructor II certification, HAZMAT technician certification, Rescue Specialist Confined Space certification, Certification as a Fire Officer from a State approved or Department of Defense training facility meeting the NFPA 1021 Standard for Fire Officer Professional Qualification guidelines, Valid Basic Life Support CPR/AED card from American Heart Association or the American Red Cross, Current Hazardous Materials First Responder at the Technician Level certificate in accordance with 29 CFR 1910.120(q), and NIMS 400 certification
Additional preferred qualifications: HAZMAT Technician certification
EMS Lead Instructor is preferred but if not certified, this position will become an EMS Lead Instructor within 1 year of employment
Must possess a minimum of five (5) years of experience as a full-time fire officer (Captain or above) on a municipal, county, state, Department of Defense, or industrial fire department
Outstanding oral and written communication skills
ability to successfully interact at all levels of the organization, including with clients
Ability to write manuals, review, and respond to written requests for proposals, training documents, and prepare extensive presentations is required

Job Responsibility

This role will serve as Deputy Chief and act as the 2nd in command
Coordinate the organization, staffing, and operational activities for assigned programs, activities, and operations of the fire battalion including operations, emergency medical services, disaster preparedness, fire prevention, fire inspection, fire investigation, code enforcement, training, facility/equipment maintenance, and related programs, services, and operations
Respond to alarms as required by departmental policy
act as incident commander at emergency scenes and assume command of operations unless relieved of command by a superior officer and/or a designated client representative
prepare follow-up incident reports and investigations as required
Participate in the development and implementation of goals, objectives, policies,and priorities
recommend and implement resulting policies and procedures
Identify opportunities for improving service delivery methods and procedures
identify resource needs
review with appropriate client and management staff

What we offer

medical
dental
vision
401k
PTO
life insurance

Fulltime

Data Center Technician

As a Data Center Technician (DCT), you will develop an understanding of standard...

Location

United States , Multiple Locations

Salary:

23.65 - 37.07 USD / Hour

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or equivalent and basic knowledge of computer hardware and components OR equivalent experience.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate's citizenship will be verified with valid passport.
High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) experience supporting IT equipment or related technology OR equivalent experience.

Job Responsibility

Receives guidance and supervision to develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning IT datacenter technology(ies) and equipment. Develops and acquires a fundamental understanding of the functions of, and interactions between cabling infrastructure, network, server, and storage equipment.
Reviews Process Change Notifications (PCNs) and develops an understanding of the impact to work execution and awareness to changes within their area of work and/or the work of others. Asks questions when they do not have required information and may provide feedback on changes to processes to experienced technicians and/or direct-line management.
Complies with Data Center business unit policies, procedures, and deadlines with guidance from experienced technicians and/or direct-line management. Escalates issues related to compliance or operational assurance activities to direct-line management.
Completes assigned tickets efficiently and in alignment with relevant Key Performance Indicators (KPIs) per task type with guidance from experienced technicians. Seeks guidance from more experienced technicians on difficult or complex tickets.
Develops an understanding of effective execution order strategy(ies) for assigned tasks with assistance from experienced technicians or direct-line management. Prepares, stages, sets up, and performs basic startups and shutdowns for hardware (e.g., racks, hard drives, switches) according to specific written instructions provided via checklists, guides, standard processes, emails, guidance from other technicians, and/or direction from management. May perform tasks in tandem with other technicians to comply with procedures and safety requirements.
Learns about post-execution verification of grounding, staging, labeling, and cabling to align with all safety protocols, deployment standards, and planned Network Design Templates (NDTs). Learns about errors in deployment standards or Network Design Templates (NDTs) and escalates to relevant technicians or specialists to coordinate corrections as needed.
Performs basic diagnostics and troubleshooting with guidance from experienced technicians and/or via standard procedures to identify the cause(s) of technical issues and replace faulty components in network, storage, or server equipment with zero-to-minimal customer and/or business disruption. Develops awareness of conditions, circumstances, and scenarios which may reflect significant customer or business impact within the Data Center environment.
Follows procedures to immediately communicate, report, and escalate data center technical or safety related incidents to direct-line management. May participate in bridge calls to provide details on incident status and executes on-site follow-up actions as directed if necessary.
Directly performs decommissions, simple changes (e.g., memory upgrades, OS rebuilds) and refreshes of infrastructure cabling, network, storage, and server equipment, following standard procedures whilst seeking clarification and guidance from more experienced technicians as needed. Processes data-bearing devices (DBDs) for destruction or confirms any-and-all such devices (e.g. hard-drives, solid-state drives, flash cards, etc.) contained within network, storage, or server equipment has been identified for eradication or destruction with guidance.
Escalates and/or seeks guidance from experienced technicians or direct-line management regarding client interactions.

Fulltime

B2B Gift Card Sales Specialist, Uber for Business

Are you seeking an opportunity to join a world class team, have impact, innovate...

Location

United States , Chicago

Salary:

60500.00 - 67250.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

12+ months of full cycle B2B sales experience OR 24+ months of BDR experience OR 12+ months of BDR experience + 6 months+ of full cycle sales experience
Experience developing an account prioritization framework, contact identification and outbound narratives
Proven achievement in a performance-based sales role (meeting sales quota targets) with an emphasis on utilizing a consultative sales approach and customer follow up
Have a proven track record that shows the ability to search for and identify prospective business opportunities that are aligned with business strategy and criteria.

Job Responsibility

Prospect and build a pipeline to create gift card opportunities with new prospects and existing clients for our business
Communicate the value of U4B gift cards to clients with a consultative and solution oriented approach
Achieve and consistently exceed sales goals and input metrics
Partner cross-functionally with internal departments to ensure a successful onboarding, launch, and long-term success of our clients gift card transactions
Lead and coordinate end to end sales motion for customers including qualification, education, pricing/quoting, contract negotiation to close deals.

What we offer

Bonus program
Sales bonuses
401(k) plan
Various benefits

Fulltime

Payment Operations Specialist

We are looking for an experienced Payment Operations Specialist to join our team...

Location

Bulgaria , Sofia

Salary:

Not provided

Payhawk

Expiration Date

Until further notice

Requirements

+2 years of experience in a Payments or related role
Previous experience in compliance, payments, banking, or a related field
Deep understanding of various payment mechanisms, including SEPA, FPS, ACH, SWIFT, and others
Familiarity with card issuing protocols of major networks such as Visa
Experience in a fast-scaling, high-velocity, and dynamic environment, ideally with a track record of successfully building processes from scratch
Strong analytical and organizational abilities with a keen eye for detail
Great communication and English language skills

Job Responsibility

Monitor the payments engine and resolve issues related to card acceptance and bank transactions by coordinating with issuers, processors, vendors, and other external partners
Drive operational excellence and risk mitigation across payment processes, support customer lifecycle events with partners, and resolve card delivery issues in collaboration with Support
Oversee the end-to-end chargeback lifecycle (scheme submissions, payouts, and ledger reconciliation) and manage operational client offboarding, including final fund disbursements and bank account closures
Manage card inventory and logistics (e.g. stock, holograms, envelopes), and improve Straight Through Processing performance in partnership with Payments, Product, and Compliance teams
Maintain the knowledge base of payment operations
Act as a point of contact between card schemes and our banking partners
Collaborate with key stakeholders for any payment operations projects
Oversee liquidity across all settlement accounts by currency, ensuring efficient processing with all banking partners

What we offer

30 days holiday paid leave
Competitive compensation package
Exchange policy to another Payhawk office (London, Amsterdam, Barcelona, Sofia, Paris and Vilnius)
Flexible working hours and the opportunity to work from home
Multisport fully covered by us
Regular team-wide events
Additional medical care
Opportunity to use the Payhawk product

Fulltime

Workplace Experience Support Specialist

Position: Workplace Experience Support Specialist / Location Service Specialist ...

Location

United States , Cleveland

Salary:

22.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma
Ability to communicate both verbally and in writing with diverse audiences
Advanced Microsoft Office skills
Strong grammar and proofreading knowledge and experience
Ability to prepare chats graphics and tables etc.
Ability to manage multiple tasks and projects
Basic to intermediate knowledge of lighting HVAC and plumbing
Able to lift up to 40 lbs.
Able to stand on your feet for extended periods of time
Must be punctual and able to adapt to changing schedules

Job Responsibility

Plans with Location Services Manager or Supervisor then executes under minimal to no direction the completion of Location Services projects such as moves repairs cleaning conference room preparation meeting and event coordination and ensuring pantries are adequately supplied
Will also perform daily walk throughs of the location and follow up on maintenance issues raised by the Location Services Manager or Supervisor or others within the location
Will coordinate with vendors and building management on life/safety and repair items
Will escalate and provide status to the Location Services Supervisor or Manager when necessary
Looks to streamline and improve inefficient processes in order to successfully manage ordering and maintaining inventory
Purchases and maintains inventory of facilities/janitorial supplies and equipment by monitoring inventory and reordering materials before depletion
Determines if supplies should be purchased directly from an approved vendor or put out to bid
Maintains vendor relationships processes payments and meets with Location Services Supervisor or Manager to track and analyze total spend as it relates to the budget
When performing daily walk throughs take note of possible issues and investigate cost efficient ways to upgrade or replace failed/failing building systems water lines/electric lines/lighting/HVAC
Determine trends from frequent requests and advise Location Services Supervisor or Manager of necessary projects which would be cost beneficial to the Firm

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Select Country

Client Success Specialist - Cards

Job Description

Job Responsibility

Requirements

Nice to have

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