Client Success Representative Job at INFUSE (Boca Raton)

Client Success Representative

INFUSE is looking for a highly organized and driven individual to join our amazi...

Location

United States , Boca Raton

Salary:

Not provided

INFUSE

Expiration Date

Until further notice

Requirements

Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and the ability to address them effectively
Ability to address challenges and proactively offer solutions.

Job Responsibility

Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.

Customer Success Representative

The purpose of the Customer Success Representative role is to ensure that custom...

Location

Australia , Melbourne

Salary:

Not provided

EonX

Expiration Date

Until further notice

Requirements

Proven experience and knowledge managing onboarding processes pertaining to business accounts
Strong stakeholder engagement skills with internal and external partners, with a proven record of client retention
Mature and accountable approach to goals, targets, and commitments to the business and to partners
Driven and highly motivated professional who can operate within a plan but also show innovation and initiative
Positive can-do attitude, strong written and verbal skills, trustworthy and a team player
Familiarity with Salesforce/CRM’s is critical

Job Responsibility

Onboard new customers and ensure a smooth transition into the platform
Develop and maintain positive relationships with customers, acting as their primary point of contact
Provide ongoing education and training to customers to ensure they are maximising the value of the platform
Monitor customer usage and engagement to identify potential issues and opportunities for improvement
Proactively address customer concerns and issues to ensure they are resolved in a timely and effective manner
Identify opportunities for upselling or cross-selling to existing customers
Collaborate with internal teams such as Business Development, Product, and Support, to ensure a seamless customer experience
Conduct regular check-ins with customers to assess their satisfaction and gather feedback
Develop and implement customer success strategies and initiatives to drive retention and growth

What we offer

dynamic working environment
flexible work arrangements
diverse range of benefits and work perks
opportunities for career progression and development locally and internationally

Customer success representative

This role is crucial in driving the growth of our product. You’ll be at the fore...

Location

Australia , Sydney

Salary:

Not provided

Weploy

Expiration Date

Until further notice

Requirements

Proven work experience in customer success or similar role
Experience working in the SaaS industry
Experience with Customer Relationship Management (CRM) software such as Hubspot
Up-to-date knowledge of design software like Adobe Illustrator and Photoshop
Ability to write engaging instruction editorials
Ability to create video
Team spirit
strong communication skills to collaborate with various stakeholders
Good time-management skills
BSc in Computer Science or relevant field preferred

Job Responsibility

Develops healthy customer relationships
Enhances customer training
Evaluates and analyses customer needs
Builds trust and transparency with clients
Onboards new clients
Acts as a customer advocate
Encourages customers to upgrade their products inline with genuine needs
Promotes customer loyalty

What we offer

Autonomy and support in your day to day activities
Become part of a fast-growing team and make your mark
Work in funky offices with break-out spaces and some great perks including beers, kombucha and numerous ‘brain break’ activities such as table tennis, pull-ups rack and basketball
Work with a fun, friendly team of like-minded people

Fulltime

Customer Success Manager II, Global Strategic

As a Customer Success Manager in our Strategic team you will be part of a team m...

Location

United Kingdom , London

Salary:

Not provided

Braze

Expiration Date

Until further notice

Requirements

3-6 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management
You have some client facing experience and the intention to progress your career in customer success
You have excellent written and verbal communication skills
You manage projects and tasks to completion
You take initiative
You’re interested and eager to learn more about both technical and marketing concepts with real world applications
You are known for being a team player
You welcome feedback
Your interests include marketing strategy, digital marketing, technology and mobile trends
You are intellectually curious and are known as a problem solver, you're not afraid to tackle technical problems

Job Responsibility

Own client renewals, retention and net retention targets for your customers within larger groups
Be your customers’ main point of contact and trusted advisor at Braze
Partner with Strategic CSMs and Account Executives to provide an excellent customer experience and to ensure commercial alignment
Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
Assist the wider Braze account team in highlighting the value delivered by Braze for your customers
Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
Proactively analyze your customer product usage to identify opportunities and risks to account health
Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews
Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze

What we offer

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze

Fulltime

Lead Integration Strategist

We are looking for an experienced and strategic leader to take the helm of our I...

Location

Salary:

Not provided

Sparteo

Expiration Date

Until further notice

Requirements

Proven experience in a senior or lead role with strong background in team management
Excellent analytical skills with ability to interpret data and present compelling data-driven arguments to clients
Experience similar to Customer Success Manager (CSM) with focus on client onboarding and strategic account management
Proactive, takes initiative, comfortable representing team and company with strategic clients
Fluency in both French and English is mandatory

Job Responsibility

Lead, mentor, and grow a team of 4 to 5 Integration Strategists
Oversee team's day-to-day operations ensuring high standard of quality in all client interactions and analyses
Conduct regular one-on-one meetings, provide continuous feedback, and manage team's professional development
Act as primary representative of integration team during client onboarding phase
Personally manage client calls for strategic accounts as key point of contact
Develop and define strategic ad placement plans (plan de tag) for new clients to maximize performance
Prepare and present data-driven analyses and performance reports to key clients defending strategic recommendations
Guarantee quality of integrations
Optimize integration documentation and processes
Continuously improve and document team's processes to enhance efficiency and scalability

What we offer

Dynamic remote culture with flexible work environment
Close-knit team with collaboration, innovation, and mutual support
Vibrant social events and company gatherings
Rapid growth company impacting advertising technology landscape
Tailored career development support including training programs, career check-ins, internal mobility opportunities, and performance feedback
RTT days (additional rest days)
Comprehensive health and pension plans
Swile card for meals
Partial reimbursement of public transit passes

Fulltime

Director of Professional Services

Lead all aspects of delivery excellence across the region, from client implement...

Location

United States , Boston

Salary:

Not provided

Aptitude Software

Expiration Date

Until further notice

Requirements

10+ years of experience in Professional Services, Consulting, or Program Delivery roles within enterprise software, preferably SaaS organizations
5+ years of people leadership experience, managing regional or cross-functional delivery teams
Experience leading teams through business or operational model transformation, ideally shifting from traditional software to SaaS
Proven success working with or building partner delivery ecosystems to scale Professional Services reach and capacity
Deep understanding of customer lifecycle management in a SaaS or subscription-based business model
Proven success managing P&L, service operations, and client delivery at scale
Strong background in enterprise software implementation, ideally in financial services, or ERP
Demonstrated ability to influence at executive levels, manage complex stakeholders, and deliver measurable client outcomes
Commercial acumen with experience in pricing, forecasting, and contract negotiation
Strong communication, leadership, and analytical skills, with a passion for driving excellence and innovation in delivery

Job Responsibility

Build, lead, and inspire a distributed team of Project Managers, and Consultants across North America
Foster a culture of accountability, collaboration, and continuous improvement that emphasizes client success and professional growth
Hire, mentor, and develop high-performing talent
Provide clear career paths and support individual development plans
Champion diversity and inclusion
Be a visible advocate for Professional Services
Own regional Professional Services P+L, including revenue forecasting, margin management, and utilization optimization
Oversee all aspects of client and partner delivery
Implementation, advisory, and managed services, ensuring consistency, quality, and scalability
Act as executive sponsor for strategic client programs, providing guidance, governance, and risk mitigation

What we offer

401(k) retirement plan with matching
Competitive vacation and paid time off
Healthcare benefits – medical insurance, dental insurance and vision plans
Pre-tax saving accounts
Life and Disability Insurance
ShareSave scheme (ability to purchase company shares on preferential terms)
Flexible working conditions and hybrid work model

Fulltime

Civil Engineer

As an experienced Civil Engineer with an interest in water resources or geotechn...

Location

Canada , Calgary

Salary:

Not provided

Klohn Crippen Berger

Expiration Date

Until further notice

Requirements

Bachelor's or Master’s degree in Civil Engineering
Registered or eligible to register as a Professional Engineer
Minimum of 5 years’ of experience in a similar consulting environment
Civil engineering work experience in multi-disciplinary municipal and infrastructure projects
Strong initiative, innovation, commitment to technical excellence and continuous learning, enthusiasm, and drive toward long-term success
Strong verbal and written communication skills including experience in contributing to proposals, technical reports, presentations to client representatives, providing clear direction to project team members and sub-consultants, and general project correspondence
Exceptional team spirit, interpersonal skills and ability to build long-term, successful relationships with our client representatives and project teams
Solid time management and organizational skills

Job Responsibility

Be the project coordinator on challenging infrastructure projects that involves civil, hydrotechnical, geotechnical, hydrogeological, environmental, and regulatory disciplines
Build upon and diversify your technical skills on a variety of civil engineering / water resources projects
Be involved in all stages of a project, from concept to completion
Develop your project management skills under the guidance of senior engineers and scientists
Manage and train junior engineers, actively supporting their career development
Broaden your professional practice by working on multi-disciplinary engineering projects while maintaining your focus on civil engineering
Work throughout western Canada with potential opportunities to travel internationally

What we offer

Professional career development tracks
Salaries commensurate with experience
Attractive benefits package

Business Development Representative

Business Development Representative role at Fever, the world's leading tech plat...

Location

Argentina , Buenos Aires

Salary:

Not provided

Fever

Expiration Date

Until further notice

Requirements

Approximately one year of experience in a client-facing sales or business development role, ideally within an advertising agency, digital media company, or tech company
Strategic & Analytical: demonstrated data-driven approach to business
Exceptional Communicator: outstanding written and verbal communication skills
Proactive & Organized: self-starter mentality, excel at managing high volume of activity, meticulously tracking pipeline in CRM
Collaborative Team Player: skilled at working with cross-functional stakeholders
Passionate about Local Culture: genuine knowledge of and curiosity for city's entertainment, events, and lifestyle trends
Bilingual Fluency: fluency in both English and Spanish (C2/Bilingual) is essential

Job Responsibility

Drive expansion in United States by building foundation of client base for Secret Media Network
Identify and qualify high-potential opportunities with leading brands
Act as first point of contact for prospective partners
Own full client journey from prospecting and closing deals to ensuring successful delivery of campaigns
Use strategic and data-driven approach to generate new business and fuel revenue pipeline
Build genuine, trust-based relationships that create long-term value

What we offer

Attractive compensation package consisting of base salary and potential to earn significant bonus for top performance
40% discount on all Fever events and experiences
Responsibility from day one and professional and personal growth
Great work environment with young, international team of talented people
Health insurance

Fulltime

Client Success Representative

INFUSE

Location:
United States , Boca Raton

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 05, 2026

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Job Posted:
January 05, 2026