Client Success Manager Jobs

Client Success Manager

D3

Location:
United States, Ocean City

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

D3 is seeking an experienced, full-time client services professional to join our amazing team. You will support site updates, email marketing, and print design operations by compiling, formatting and reporting information, gathering client content and materials for marketing plans.

Job Responsibility:

Provides customer service and support to a range of clients
Handle a high volume of client inquiries and requests through a ticket system and calls
Make dynamic site updates and train clients on different website platforms
Assembles reports by compiling, consolidating, formatting and summarizing information
Educate clients on additional services
Escalate issues and concerns and work quickly with a team to find a solution and resolve them quickly

Requirements:

Excellent Written and Oral Communication
Excellent listening skills and an empathetic voice and manner
Strong Organizational Skills
Proven Data Entry Skills
Mastery of Microsoft Office Skills
Basic Reporting Skills
Dedication to customer satisfaction
Ability to multitask while keeping focus on the customer

Nice to have:

Previous email marketing programs/software
Previous WordPress experience
Experience working with Adobe tools

What we offer:

Paid time off
Simple IRA
Medical & Dental Programs

Additional Information:

Job Posted:
December 08, 2025

Employment Type:

Fulltime

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