Client Success Manager, KAYAK

Client Success Manager

KAYAK

Location:
United Kingdom, London

Category:
-

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

KAYAK is seeking a highly motivated Client Success Manager to work exclusively with our digital advertising partners. This position will collaborate with internal and external stakeholders to improve the client’s performance and success and drive renewal.

Job Responsibility:

Manage the communication and relationships of advertising campaigns
Deliver high-impact projects and campaigns
Analytically track and optimize campaigns to best meet client goals and objectives
Collaborate closely with the sales team to build and maintain relationships with clients, which include ongoing strategic consultation and support
Provide optimization recommendations and assist with deck creation
Create and present post-campaign wrap-up reports
Clearly communicate the progress of campaigns to clients and internal stakeholders
Ability to work on several competing priorities, displaying critical thinking and problem-solving skills

Requirements:

BA/BS degree with a strong academic record
3+ years of experience in managing digital advertising accounts, integrated marketing campaigns, and or client-direct relationship
Proficient in Microsoft Office and Google Suite
Solid understanding of the online media industry
Strong analytical ability
High attention to detail
Excellent written and verbal communication skills

Nice to have:

Experience with social media buying platforms
Good sense of humor and likes working in a fast-paced environment

What we offer:

5 weeks of paid vacation
Work from (almost) anywhere for up to 20 days per year
Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
No Meetings Fridays!
Development Dollars
Leadership development
Access to thousands of on-demand e-learnings
Travel Discounts
Employee Resource Groups
Competitive retirement and health plans

Additional Information:

Job Posted:
August 15, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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