Client Success Manager

We are looking for a B2B SaaS Client Success Manager to join our Business department. One of Fever's business areas provides end-to-end ticketing solutions for live events — from sports and theater to racing circuits, shows, concerts, and much more. Our technology powers the entire ticketing journey, managing everything from event setup and sales to real-time access control at the venue. Our platform processes thousands of transactions per minute, ensuring seamless access to events worldwide. We thrive on innovation, teamwork, and quality, creating solutions that power concerts, sports, theater, and more. You will take ownership of a portfolio of client accounts, guiding them through every stage of their journey with our ticketing platform. Beyond building strong, long-term relationships and ensuring clients gain maximum value from our platform, you will also act as their first point of contact for technical requests, onboarding, and platform troubleshooting. This is an opportunity to blend account management, onboarding leadership, and a technical mindset. You will work closely with Sales, Product, and Tech teams to ensure a fast, effective, and proactive response at every step.