Client Success Intern

• Client Support & Campaign Coordination: Assist the Client Success team throughout the campaign lifecycle by supporting tasks related to activation, monitoring, and wrap-up
• Help the team observe and track campaign pacing and delivery under supervision, contributing basic updates and insights
• Support the preparation of performance summaries, reporting materials, and post-campaign insights
• Collaborate with AdOps to learn how delivery issues are identified and resolved, assisting with basic tasks as guided
• Contribute to internal processes that help the team deliver a smooth and positive client experience
• Team Support & Internal Enablement: Assist in preparing internal documents, team decks, meeting notes, and best-practice materials
• Help maintain internal tools, trackers, and shared resources that support team organisation
• Review campaign data and trends under guidance, sharing observations that may assist with optimisation or rebooking discussions (with no direct client ownership)
• Industry & Strategic Support: Conduct guided research on market trends, competitor activity, and campaign best practices
• Assist in updating case studies, internal knowledge bases, and strategic playbooks
• Provide general internal support across teams to contribute to operational excellence

• Curiosity, attention to detail, and a proactive approach to learning
• Strong communication skills and an interest in supporting client-focused work
• Comfort working with numbers and interpreting data at a basic level
• The ability to stay organised, manage tasks, and collaborate effectively
• A genuine interest in digital advertising, media, marketing, or technology

Ideally, some exposure through coursework, projects, or previous internships in marketing, media, advertising, or business

• A competitive compensation package
• Flexibility in working hours and location
• Comprehensive benefits coverage
• Generous holiday and leave allowance, in addition to national holidays
• A strong focus on the well-being of our team members, with access to both physical and mental health resources