Client Success Executive Job at Social Value Portal Ltd (East London)

Enterprise Client Executive

At NetApp, we have a history of helping customers turn challenges into business ...

Location

United States , Santa Monica; Irvine

Salary:

253300.00 - 327800.00 USD / Year

NetApp

Expiration Date

Until further notice

Requirements

7+ years of experience in enterprise technology sales
Proven ability to manage a balanced book of business, protecting existing install base, expanding within under-penetrated accounts, and landing net-new logos
Experience selling into enterprise-level customers and large organizations across a range of account maturity stages
Track record of consistently meeting or exceeding enterprise sales quotas
Must come from a relevant technology background, direct experience selling storage, data management, data protection, or storage-adjacent data center infrastructure technologies is required
Strong understanding of enterprise IT environments, data infrastructure, and hybrid cloud strategies
Demonstrated success selling with and through channel partners, strong existing partner relationships are highly valued
Ability to build pipeline independently and drive deals from prospecting through close, particularly in whitespace and under-penetrated accounts
Strong command of MEDDIC or similar sales qualification frameworks with the discipline to apply them consistently
Ability to navigate complex enterprise buying processes and multi-stakeholder environments

Job Responsibility

Own and develop a defined territory of enterprise accounts across Los Angeles spanning a mix of protect, expand, and net-new opportunities
Protect and deepen relationships within existing NetApp accounts, driving renewals, identifying expansion opportunities, and reinforcing NetApp’s strategic value at the executive level
Expand NetApp’s footprint within underpenetrated accounts by uncovering new use cases, engaging additional business units, and positioning incremental solutions
Drive new logo acquisition in whitespace accounts, building pipeline from the ground up and closing business in organizations with limited or no existing NetApp presence
Build and execute a territory plan that balances protect, expand, and land motions with disciplined activity management and pipeline rigor
Develop and maintain strong relationships with channel partners (VARs, distributors, solution providers) to drive joint pipeline and co-selling motions across all account segments
Leverage partner relationships and partner-sourced leads to extend territory coverage and accelerate deal velocity
Build relationships with executive stakeholders and technical decision-makers across all accounts in the territory
Engage customers on their data infrastructure modernization and hybrid cloud strategies, positioning the art of what’s possible with NetApp
Partner closely with Solutions Engineers and technical sellers to develop and deliver customer solutions

What we offer

Health Insurance
Life Insurance
Retirement or Pension Plans
Paid Time Off
various Leave options
employee stock purchase plan
restricted stocks (RSU’s)
Volunteer time off: 40 hours of paid volunteer time each year
Well-being: Employee Assistance Program, fitness, and mental health resources
Time away: Paid time off for vacation and to recharge

Fulltime

Senior Customer Success Executive

In an uncertain and fast-moving world, GlobalData's mission is to help our clien...

Location

United Kingdom , London

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Bachelor's degree AND/OR 1-3 years’ work experience in a client support/service role
Goal orientated with a positive attitude towards KPIs and targets
Intellectual curiosity for business, people and culture, and a passion for problem-solving
Looks to learn from others and works well independently and within a team
Excellent oral and written communication skills
Demonstrated ability to meet deadlines and have excellent attention to detail
Well defined prioritisation and organisational skills

Job Responsibility

Proactively building relationships with our clients over the phone to ensure they see the full value in our services and are getting the best return on their investment with us
Engage, delight and retain clients by supporting business and individual user challenges
Work cross-functionally with our research teams to answer our client’s most pressing questions in a timely way
Lead internal knowledge-sharing initiatives, such as training sessions, documentation, or mentorship programs
Develop an in-depth knowledge of our products and an understanding of what’s happening in the industry so that you can drive continuous client engagement
Proactively identify trends in customer needs and partner with Sales Executives and Account Managers to develop an understanding of what the client would like to achieve through our products and identify how we can help them do so
Ensure data integrity by updating records in our CRM system
Be the ‘voice’ of the customer within our business and provide feedback to all other teams to drive continuous customer success
Begin contributing to thought leadership, such as blog posts, webinars, or industry panels

Fulltime

New

Technical Customer Success Executive

My client is seeking a Technical Customer Success Executive to join their new an...

Location

United Kingdom , Leatherhead

Salary:

33000.00 - 40000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience in SaaS onboarding, implementation, or customer success
Comfortable with digital assets (PDFs, APIs, CMS tools) and project management software
Exceptional written and verbal English, with the ability to explain technical concepts to creative teams
Proactive in finding workarounds and suggesting long-term solutions to challenges
A basic understanding of AI tools and their impact on digital publishing workflows
Curiosity about automation and AI is a must

Job Responsibility

Lead Onboarding: Manage the end-to-end implementation process for new clients, ensuring clear timelines and smooth transitions
Technical Guidance: Assist clients in preparing their archives and assets for the platform, guaranteeing high-quality output
Administrative Coordination: Maintain accurate records, manage schedules, and track progress against milestones
Onboarding Design & Process Improvement: Design and continuously refine onboarding processes that enhance the journey
Product Advocacy: Represent the customer's voice to the product team, translating feedback into actionable insights
Training & Education: Create and deliver structured onboarding programs, including documentation, webinars, and 1:1 sessions, ensuring clients maximise their platform experience from day one

What we offer

20 days holidays plus BH increasing annually
pension
socials
team lunches
drinks fridge
flexible working hours
option to work from home one day a week

Fulltime

Senior Client Executive

The Client Executive is accountable for the P&L, revenue growth, and client sati...

Location

United States , New York

Salary:

158962.00 - 282600.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum of 10 years of experience in building, managing, and measuring a full cycle, virtual/geographically dispersed sales organization with annual TCV in excess of $20M
Minimum of 10 years in Healthcare industry with knowledge of business drivers (Revenue generation, Margin Levers, Cost Levers, and trends)
Minimum of 8 years of experience selling NTT Data-type solutions and IT services to Healthcare clients
Minimum of 8 years of experience in Client Management, w/ability to grow and improve client/customer relationships, implement change, and leverage technology for competitive advantage

Job Responsibility

Build, manage, and measure a full cycle, virtual/geographically dispersed sales organization with annual TCV over ~$20M and promote an entrepreneurial environment focused on increasing market share and continued brand recognition and drive go-to-market sales approaches for various Healthcare-specific offerings
Be a Healthcare industry expert within the Healthcare Provider space with knowledge of business drivers (Revenue generation, Margin Levers, Cost Levers, and trends)
Excel at Client Management, with the ability to grow and improve client/customer relationships, implement change, and leverage technology for competitive advantage
Understand our competitors, their client sponsors, their agendas, and counter strategies to displace them
Navigate large, complex, geographically dispersed organizations at C-level
Create success with P&L of ~$15M with financial management capabilities, including strong forecasting ability and growth strategies
Create deals that align with the interests and business objectives of the client and have the ability to take a deal from structured to close
Create awareness and interest in NTT DATA Services, develop regional account planning efforts and strategic account plan
Develop and use collaborative relationships to facilitate the creation of new, marketable, solutions and offerings
Effectively grow, position and sell business across the full NTT DATA portfolio to drive in year revenue and margin and obtain year over year growth

Fulltime

New

Enterprise Client Success Manager

As an Enterprise Client Success Manager, you will serve as a strategic relations...

Location

United States , Florham Park

Salary:

115000.00 - 120000.00 USD / Year

Accordant (NJ)

Expiration Date

Until further notice

Requirements

2+ years of Enterprise or Private Equity Client Success, Account Management, or Relationship Management experience in SaaS, ERP, financial technology, or professional services environments
Experience working with Construction/Real Estate financial workflows with deep industry knowledge of this space
Strong understanding of ERP platforms such as Sage Intacct
Demonstrated experience managing complex client relationships and executive stakeholders
Exceptional written and verbal communication skills with the ability to engage C-suite and investment stakeholders
Strong organizational skills with the ability to prioritize across multiple portfolio clients
Ability to work EST hours M-F

Job Responsibility

Serve as the primary relationship owner for a portfolio of enterprise-level clients and develop trusted partnerships to understand investment objectives, operational priorities, and value creation strategies
Anticipate evolving needs and identify opportunities for revenue expansion through product and/or service add-ons
Track and monitor client health indicators to ensure high quality experience and long-term retention
Work cross-functionally to identify opportunities to standardize technology, reporting frameworks, and best practices across multiple portfolio companies
Maintain visibility into portfolio activity and proactively engage client base through strategic business reviews
Serve as advisor for overall growth strategy inclusive of third-party product integrations
Prepare and deliver regular business reviews with executive stakeholders and portfolio company leadership
Provide strategic recommendations aligned with portfolio growth, operational maturity, and investment timelines
Work cross functionally with internal implementation teams to guide strategic growth decisions and recommendations for third-party add-on opportunities to maximize value and usage
Ensure a seamless transition from implementation to post-live team structure and ensure adoption and retention protocols are in place

Fulltime

Customer Success Executive

Customer Success Executive - Paris 📍 Paris (Hybrid Working) 💰 Competitive Sa...

Location

France , Paris

Salary:

40000.00 - 60000.00 EUR / Year

Myn

Expiration Date

Until further notice

Requirements

Experience in customer success, account management or client services
Strong communication and relationship-building skills
Organised, proactive and commercially aware
Ability to manage multiple clients in a fast-paced environment

Job Responsibility

Manage and grow customer relationships
Support onboarding and customer engagement
Ensure high levels of customer satisfaction and retention
Identify opportunities for account growth
Work closely with internal teams to resolve customer issues

What we offer

Hybrid working flexibility
Career development opportunities
Supportive team environment
Competitive salary and benefits
Bonus

Fulltime

Client Success Manager

The Client Success Manager (CSM) serves as the strategic partner and primary poi...

Location

United States , Haslet

Salary:

80000.00 - 90000.00 USD / Year

Egnyte

Expiration Date

Until further notice

Requirements

3+ years of experience in client success, account management, supply chain, fulfillment, or logistics
Strong analytical skills with demonstrated experience interpreting operational data
Exceptional communication skills (verbal, written, and executive presentation)
Proven ability to manage multiple accounts or complex projects simultaneously
Highly organized with strong attention to detail and follow-through
Proactive problem-solving mindset
Data-driven decision making
Operational acumen
Executive communication
Strategic thinking

Job Responsibility

Serve as the primary strategic liaison for assigned fulfillment and logistics clients
Develop strong, trust-based partnerships built on transparency and proactive communication
Lead recurring business reviews with clear performance reporting and action plans
Anticipate client needs and identify risks before they impact operations
Analyze fulfillment KPIs and SLA performance
Translate operational data into clear, actionable recommendations that improve performance and reduce cost
Identify trends, bottlenecks, and optimization opportunities within Operations
Partner with operations and engineering teams to implement continuous improvement initiatives
Recommend process improvements
Ensure smooth onboarding of new SKUs, product lines, and promotional volumes

What we offer

Unlimited Flexible Time Off
Health Insurance
Paid Parental Leave
Commuter Benefits
Referral Bonus
401k
Equity

Fulltime

AVP of Operations & Client Success

Location

United States , Boston

Salary:

120000.00 - 130000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
advanced degree preferred
7–10+ years of experience in operations, client success, marketing, account management, or a related field
Proven experience managing senior client relationships and cross-functional teams
Strong background in process improvement, execution oversight, and operational leadership
Excellent communication, presentation, organizational, and problem-solving skills
Comfortable working in a hands-on, fast-moving environment

Job Responsibility

Partner with sales leadership to ensure client commitments align with operational capabilities
Oversee delivery of client programs, ensuring quality, accuracy, and on-time execution
Manage senior-level client relationships, presentations, and ongoing communications
Improve workflows, systems, and processes to support scalable, consistent execution
Monitor budgets, resource allocation, and delivery performance across active programs
Lead and support the marketing/operations team with clear direction, accountability, and hands-on involvement
Oversee contracts, documentation, compliance, and RFP/proposal support
Help drive client satisfaction, retention, and long-term growth

What we offer

bonus
health
dental
vision
retirement
life insurance
paid time off

Fulltime

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Client Success Executive

Job Description

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