Client Success Account Manager Job at LADbible Group (London)

Account Manager – Client Success & People Management

We are seeking a dynamic and result-oriented Account Manager – Client Success wh...

Location

India , Jaipur

Salary:

Not provided

HabileLabs

Expiration Date

Until further notice

Requirements

Strong leadership and people management skills
Excellent communication and stakeholder management abilities
Experience in account management, client servicing, or customer success roles
Proven track record of account expansion and revenue growth
Understanding of workforce planning and recruitment coordination
Strong commercial awareness and negotiation skills
Ability to manage multiple accounts simultaneously
Problem-solving mindset with strong decision-making ability

Job Responsibility

Act as the primary point of contact for assigned client accounts
Build and maintain strong, long-term relationships with client stakeholders
Ensure high levels of client satisfaction, retention, and engagement
Conduct regular business reviews and strategic discussions with clients
Manage and support employees deployed at client locations
Ensure performance standards, engagement levels, and delivery quality are maintained
Address team concerns, resolve conflicts, and ensure alignment with client expectations
Drive accountability, ownership, and performance improvement within the team
Identify upselling and cross-selling opportunities for internal products and services
Drive revenue growth within existing accounts through strategic engagement

Fulltime

Account Manager – Client Success

As an Account Manager at SellCord, you will be responsible for managing a portfo...

Location

Colombia , Barranquilla

Salary:

Not provided

SellCord

Expiration Date

Until further notice

Requirements

2+ years of experience in customer facing roles
Proficiency with G suite tools including Gmail, Google Calendar, Sheets, Google Docs, and Slack
Solid written and verbal communication skills, with attention to detail
Ability to multitask and prioritize effectively in a fast-paced environment
High emotional intelligence and ability to adapt to different client styles
Strong organizational and time management skills
A reliable computer and internet connection is required for this role
Fluency in English is required

Job Responsibility

Manage the day-to-day operations for assigned accounts and act as the primary point of contact
Prepare and deliver performance updates, replenishment reports, and meeting recaps
Collaborate with internal teams to ensure smooth product launches and task execution
Coordinate with advertising managers to optimize client campaign performance
Monitor sales data and key performance indicators to identify trends and make recommendations
Maintain strong client relationships through timely and professional communication

What we offer

19 paid time off days

Fulltime

New

Enterprise Account Client Manager

Allied Universal® is hiring a Enterprise Account Client Manager. The Enterprise ...

Location

United States , Dallas

Salary:

69000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

High school diploma or equivalent, or a minimum of five (5) years of work history in any field
A minimum of three (3) years of security management experience
Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
Professional, articulate, and able to use good independent judgment and discretion
Proven ability to maintain correspondence, discussions, and materials in strictest confidence
Professional, articulate, and able to use good independent judgment and discretion
Outstanding oral and written communication skills
Ability to successfully interact at all levels of the organization, including with clients

Job Responsibility

Act as the primary client contact for the assigned Enterprise Account. Responsible for regular face-to-face client interaction and proactive resolution of any operational issues at assigned client base
maintain ongoing and proactive client contact, including site visits, meeting attendance, timely response and follow-up, phone calls, lunches, and other special events
Utilizing enterprise, branch, and corporate resources, define, address, and resolve all client issues, including personnel or staffing concerns or requests, service issues or requests, execution of company programs, officer performance issues, or other service-related items
Ensure all post requirements are current and complete at assigned portfolio, including current post orders, training and licensing compliance, staff training, vehicle policy compliance, uniform and appearance standards being met, and other staff and client relations policies being administered according to company standards
Ensure staff at assigned portfolio accounts meets all client and company standards, that policies regarding coaching and discipline are followed consistently, employee complaints are promptly reported, investigated, and resolved, and compliance with all employee relations policies is followed consistently
Assist the Enterprise Account Portfolio Manager and Vice President of Enterprise Accounts, Ops in coaching, developing, and training site staff to meet branch needs. Includes oversight in company policy execution by branch staff, assistance in completing projects as directed by portfolio leadership
Directly responsible, with the Enterprise Account Portfolio Manager and Vice President of Enterprise Accounts, Ops for new account startups and transitions, ensuring staffing levels are met, training and uniform issues are addressed, and physically participating in startup activities to ensure a smooth transition
Attend and actively participate in management meetings within region and at corporate
Observe operations and make suggestions for improved efficiency as appropriate, including providing ideas and plans for growth and improvements within the assigned portfolio, branch, or companywide
Frequent travel to sites within territory, depending on the needs of the business, up to 70% of the time to manage site operations and personnel inspections

What we offer

Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
Eight paid holidays annually, five sick days, and four personal day
Vacation time offered at an accrual rate of 3.08 hours biweekly
Bonus

Fulltime

Client Success Manager

We’re looking for a proactive, detail-oriented Client Success Manager to own cli...

Location

United States

Salary:

Not provided

RemotivateJobs

Expiration Date

Until further notice

Requirements

Fluent English with near-native proficiency
High-level understanding of Meta Ads
Working knowledge of Google Ads
Proficiency in ClickUp
GHL experience is essential
Fluency in Slack
2+ years of client-facing account management experience
Marketing & lead-generation background with experience in paid ads
Exceptional communication skills
Highly organized with attention to detail

Job Responsibility

Client Communication: Manage daily client communication via phone, Google Meet, Slack, and email with clear, fluent English
Onboarding & Retention: Lead onboarding calls, set clear expectations, and ensure new clients understand our lead-generation system
Reporting & Performance: Help clients understand their leads, performance, and value
Task & Project Tracking: Use ClickUp to track tasks and deliverables, ensuring smooth follow-up and coordination
CRM & Lead Management: Work daily inside Go High Level (GHL) to manage leads and client accounts
Cross-Functional Coordination: Work alongside our ads, billing, and operations teams to resolve client issues
Account Growth & Upsells: Identify opportunities for expanding client accounts and collaborate with the team to close them
Documentation & Notes: Keep detailed notes, client records, and account updates organized and up to date
Handling Tough Conversations: Address client concerns, representing the company professionally

What we offer

Performance-based bonuses
Growth opportunities
Direct mentorship from leadership
Remote flexibility
Long-term career growth potential

Fulltime

Enterprise Account Client Manager

Location

United States , Hartford

Salary:

68000.00 - 83000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

High school diploma or equivalent, or a minimum of five (5) years of work history in any field
A minimum of three (3) years of security management experience
Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
Professional, articulate, and able to use good independent judgment and discretion
Proven ability to maintain correspondence, discussions, and materials in strictest confidence
Outstanding oral and written communication skills
Ability to successfully interact at all levels of the organization, including with clients

Job Responsibility

Act as the primary client contact for the assigned Enterprise Account
Responsible for regular face-to-face client interaction and proactive resolution of any operational issues at assigned client base
maintain ongoing and proactive client contact, including site visits, meeting attendance, timely response and follow-up, phone calls, lunches, and other special events
Utilizing enterprise, branch, and corporate resources, define, address, and resolve all client issues, including personnel or staffing concerns or requests, service issues or requests, execution of company programs, officer performance issues, or other service-related items
Ensure all post requirements are current and complete at assigned portfolio, including current post orders, training and licensing compliance, staff training, vehicle policy compliance, uniform and appearance standards being met, and other staff and client relations policies being administered according to company standards
Ensure staff at assigned portfolio accounts meets all client and company standards, that policies regarding coaching and discipline are followed consistently, employee complaints are promptly reported, investigated, and resolved, and compliance with all employee relations policies is followed consistently
Assist the Enterprise Account Portfolio Manager and Vice President of Enterprise Accounts, Ops in coaching, developing, and training site staff to meet branch needs
Includes oversight in company policy execution by branch staff, assistance in completing projects as directed by portfolio leadership
Directly responsible, with the Enterprise Account Portfolio Manager and Vice President of Enterprise Accounts, Ops for new account startups and transitions, ensuring staffing levels are met, training and uniform issues are addressed, and physically participating in startup activities to ensure a smooth transition
Attend and actively participate in management meetings within region and at corporate

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Eligibility for our retirement plans
Eight paid holidays annually, five sick days, and four personal day
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

Enterprise Client Success Manager

As an Enterprise Client Success Manager, you will serve as a strategic relations...

Location

United States , Florham Park

Salary:

115000.00 - 120000.00 USD / Year

Accordant (NJ)

Expiration Date

Until further notice

Requirements

2+ years of Enterprise or Private Equity Client Success, Account Management, or Relationship Management experience in SaaS, ERP, financial technology, or professional services environments
Experience working with Construction/Real Estate financial workflows with deep industry knowledge of this space
Strong understanding of ERP platforms such as Sage Intacct
Demonstrated experience managing complex client relationships and executive stakeholders
Exceptional written and verbal communication skills with the ability to engage C-suite and investment stakeholders
Strong organizational skills with the ability to prioritize across multiple portfolio clients
Ability to work EST hours M-F

Job Responsibility

Serve as the primary relationship owner for a portfolio of enterprise-level clients and develop trusted partnerships to understand investment objectives, operational priorities, and value creation strategies
Anticipate evolving needs and identify opportunities for revenue expansion through product and/or service add-ons
Track and monitor client health indicators to ensure high quality experience and long-term retention
Work cross-functionally to identify opportunities to standardize technology, reporting frameworks, and best practices across multiple portfolio companies
Maintain visibility into portfolio activity and proactively engage client base through strategic business reviews
Serve as advisor for overall growth strategy inclusive of third-party product integrations
Prepare and deliver regular business reviews with executive stakeholders and portfolio company leadership
Provide strategic recommendations aligned with portfolio growth, operational maturity, and investment timelines
Work cross functionally with internal implementation teams to guide strategic growth decisions and recommendations for third-party add-on opportunities to maximize value and usage
Ensure a seamless transition from implementation to post-live team structure and ensure adoption and retention protocols are in place

Fulltime

Event Services Client Account Manager

Allied Universal Event Services ® is hiring a Client Account Manager. This posit...

Location

United States , Minneapolis-St. Paul-Bloomington

Salary:

65000.00 - 75000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Minimum of three (3) years of event management, event operations, and/or event supervisory experience
Experience in hiring, developing, motivating, and retaining quality staff
Ability to develop and grow customer relationships
Ability to work in a team-oriented management environment with the ability to work independently
Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis
Ability to work in a team-oriented management environment while having an entrepreneurial attitude
Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology

Job Responsibility

Supervise the day-to-day event operations and staffing of an assigned client site
Manage a team of event supervisors and event staff including hiring/selection, scheduling, payroll, training, coaching, development and support, discipline, and terminations
Build, improve, and maintain effective relationships with both client and employees
Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service
Ensure all required reporting and contract compliance requirements are met
Assure regular communication of issues or event with our client
Handle any escalated security issues or emergency situations appropriately
Communicate staffing needs via Requisition Form
assist recruiters in identifying, interviewing, and hiring quality candidates
Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, training, annual formal performance evaluations, recognition, etc.)

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

Event Services Client Account Manager

Allied Universal® is hiring a Client Account Manager. This position is responsib...

Location

United States , Cleveland

Salary:

Not provided

Allied Universal®

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Minimum of three (3) years of event management, event operations, and/or event supervisory experience
Experience in hiring, developing, motivating, and retaining quality staff
Ability to develop and grow customer relationships
Ability to work in a team-oriented management environment with the ability to work independently
Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis
Ability to work in a team-oriented management environment while having an entrepreneurial attitude
Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology

Job Responsibility

Supervise the day-to-day event operations and staffing of an assigned client site
Manage a team of event supervisors and event staff including hiring/selection, scheduling, payroll, training, coaching, development and support, discipline, and terminations
Build, improve, and maintain effective relationships with both client and employees
Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service
Ensure all required reporting and contract compliance requirements are met
Assure regular communication of issues or event with our client
Handle any escalated security issues or emergency situations appropriately
Communicate staffing needs via Requisition Form
assist recruiters in identifying, interviewing, and hiring quality candidates
Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, training, annual formal performance evaluations, recognition, etc.)

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

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Client Success Account Manager

Job Description

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