Client Specialist Key-Park Plaza Mall Job at Ann Taylor (Little Rock)

Job Description

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.

Job Responsibility

Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally
Support all service enhancers to build strong relationships including active use of Concierge
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust
Actively participate in community/store activities and events that promote the Talbots Brand
Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store
Professionally represent the brand image

Requirements

Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store
Possess excellent written and verbal communication skills and a high level of integrity
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her
Professional, assertive, and friendly with the ability to make decisions independently
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems
Available at least (20) hours per week
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs

What we offer

Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more

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Client Specialist Key-Park Plaza Mall

Job Description

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