Client Solutions Team Lead, HSBC

Client Solutions Team Lead

HSBC

Location:
United States, New York

Category:
Banking

Contract Type:
Not provided

Salary:

100400.00 - 150600.00 USD / Year

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Job Description:

The Client Solutions function within Global Client Connectivity Team plays a critical role in bridging the gap between sales and delivery, ensuring clients receive tailored, technically robust global payment solutions, with seamless implementation of complex or newly commercialised product capabilities.

Job Responsibility:

Accountable for executing the 'Client Solutions' technical consultancy proposition including managing staff and delivering KPIs
Ensure seamless pre-sales and post-sales transition for clients with oversight of complex implementations
Foster a culture of confidence and innovative thinking
Advocate for CIB's Client Connectivity in pre-mandates, RFPs, client pitches and industry engagements
Lead a team of client connectivity/digital solution specialists and client solution architects
Become a trusted advisor for top-tier clients providing thought leadership and technical guidance
Keep on top of industry trends, emerging technologies (AI, cloud, blockchain), competitor offerings, fintech and partnership opportunities

Requirements:

Proven, progressive Digital Channel and/or Global Payments and Cash Management experience or equivalent
Strong knowledge of client connectivity, local market trends and competitor positions and new technology
Excellent client facing skills and ability to translate client needs into solutions
Strong managerial, leadership, communications, organizational, decision-making, lateral thinking, analytical and interpersonal skills
Experience of commercialisation and business readiness of new products
Legally authorized to work in the U.S.

What we offer:

Competitive pay and benefits package including robust Wellness Hub
Tailored professional development opportunities
Industry-leading volunteerism policy
Generous matching gift program
Comprehensive program of immersive Sustainability and Climate Change Initiatives
Employee Resource Groups

Additional Information:

Job Posted:
October 03, 2025

Expiration:
October 16, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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