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Microsoft Advertising (MSA) empowers the largest advertisers around the world to reach their maximum potential through digital advertising solutions on the Microsoft Advertising platform. We are seeking a top performing Client Solutions Manager with digital advertising experience who can drive revenue and increase customer satisfaction by developing and cultivating strategic client relationships and delivering customized solutions aligning to the client’s advertising needs. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. As Client Solutions Manager in the French Strategic Advertising Sales team, you will enable Microsoft to serve our most valued Enterprise & Strategic Advertisers by applying obsession with what clients care about and need, ensuring our Microsoft Advertising story is valued and understood, and building and maintaining solid trusted-advisor relationships with day-to-day client contacts. You will drive both revenue and client satisfaction across MSA’s performance solutions and as a core member of the account team, this opportunity will allow you to focus on driving data-driven optimizations aligned with client needs, executing campaigns and driving solid coordination or internal resources for excellence in execution of core tasks, account transitions, and client account health. The Client Solutions Manager is a core member of the French Strategic account team focused on initiating data-driven optimizations aligned with client needs, executing campaigns, and driving solid coordination or internal resources for excellence in execution of core tasks, account transitions, and client account health. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Job Responsibility
Partner with internal partner teams, including Client Director and specialist teams, to develop and execute MSA account plans, leveraging winning sales strategies replicated across clients and client types
Learn about the advertisers’ business drivers, compelling events, seasonality of business to identify opportunities to optimize consumption and partner with the Client Director in development of account plans for the client. Goals focus on Search, Audience Ads, enriched by the full spectrum of Microsoft Advertising offerings such as Gaming, Video, and beyond, as well as cross Microsoft opportunities and share accountability with the Client Director and the team
Influence existing Digital Marketing Managers and Directors, Digital Buying Groups and always lead with insights and data and tailor content and messages about ways to grow and optimize campaigns to increase business results as you influence Stakeholders and Decision Makers by sharing data insights and product demonstrations, bringing to life how MSA can increase business results
Optimize the existing book of advertisers’ business to achieve sales targets and deliver excellent sales hygiene, consistently execute against pipeline, opportunity management, and revenue goals. Uses a solution selling mindset to identify across Microsoft opportunities that deliver end-to-end beneficial client outcomes as well as bring the best resources to overcome blockers and ensure success
Support the Client Director in building a plan to ensure smooth closing and timely renewal of contracts
Maintain a positive approach during difficult objections & negotiations and demonstrate expertise in MSA’s features and incentives, including incubations products. Able to upsell and increase of existing online advertising products, identify winning sales strategies, package them for efficiency and replicate them across similar client types
Requirements
Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR Bachelor's Degree in Sales, Marketing, or related field AND relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR equivalent experience
Experience in online media, digital advertising, or Search Engine Marketing Sales and Service experience
Experience managing hands-on search advertising campaigns and other performance-based digital marketing campaigns
Full proficiency in English and French (both written and verbal)
Nice to have
Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR Bachelor's Degree in Sales, Marketing, or related field AND relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR equivalent experience
Experience making recommendations to mid- to senior- level marketing executives
Experience managing and optimizing hands-on search advertising campaigns and other performance-based digital marketing campaigns, ideally from both the agency side, the advertiser side or online platform
Experience in advertising sales
Deep understanding of online attribution and tracking, as well as experience with platforms like Microsoft Advertising, competitive Ad platforms