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The Client Solutions Manager for Meta’s Global Business Group is a strategic solution-driver who puts our customers at the core of everything we do. In this role, you will lead key client relationships, leverage analytical skills, and develop platform and product expertise to become a trusted consultant in media planning, strategy, and measurement to our Fortune 1000, multi-channel advertisers. With proven understanding of performance marketing, this role is responsible for partnering with the sales team to develop trusted relationships, drive revenue by negotiating and optimizing complex opportunities.
Job Responsibility:
Act as a product & insights expert to identify and implement marketing solutions that drive measurable business results for our partners
Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.)
Manage a book of business and drive performance through operational rigor and sales acumen, identifying upselling and cross-selling opportunities, analyzing sales data, creating targeted sales strategies
Identify and lead new business opportunities through developing and driving strategic account plans to drive investment growth
Develop narratives and recommendations from custom analyses, build presentations, and present findings to business stakeholders
Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership
Drive proactive media & measurement strategy, implementation, and optimizations to increase performance and investments
Manage account operations (e.g. troubleshooting issues, account set up, etc.)
Work and collaborate across internal cross-functional teams to project manage complex workstreams
Travel as needed
Requirements:
5+ years of experience with online advertising/online media
Bachelor's Degree
Advanced experience structuring and manipulating raw data into datasets for analysis
Experience analyzing data from a variety of different sources (quantitative and qualitative), presenting the data in a clear and concise manner, and developing actionable insights
Proven track record in leveraging data, developing insight-backed hypotheses and driving learning plans to build compelling business cases
Proven track record in leveraging data to develop broader prototyping solutions for the entire team
Experience driving a book of business, increasing revenue and business performance
Experience delivering insights to both technical and non-technical audiences
Experience working across cross-functional teams
Experience influencing executives and clients
Experience navigating ambiguity with agility to effectively lead complex and changing priorities