Client Solutions Manager, Paid Social Job at Sportradar (Vienna)

Job Description

As a Client Solutions Manager within the Paid Social team, you'll work as a hands-on partner to our operator clients, helping them get the most from Sportradar's technology and creative capabilities. You will support client relationships, contribute to campaign and creative strategy, and help translate data into actionable insights. At this level, success means you are reliable, curious, and growing. You can manage day-to-day client needs independently, collaborate across teams, and bring energy and ideas to a fast-moving product that sits at the intersection of sports, data, and advertising.

Job Responsibility

Support and manage client relationships across the major social platforms (Meta, TikTok, Snap, X, and Reddit), owning campaign execution and performance tracking for your accounts.
Develop a solid understanding of each client's business objectives and use that knowledge to contribute to media and creative recommendations.
Monitor campaign performance, surface insights, and prepare clear, well-structured reports for clients and internal stakeholders.
Work cross-functionally with Commercial, Product, Design, and Operations teams to deliver against client briefs and timelines.
Help clients and agencies adopt platform best practices and new product features, acting as a knowledgeable and approachable point of contact.
Support account planning by flagging opportunities for improvement, upsell, or innovation within your portfolio.
Maintain operational accuracy across campaign setup, QA, and reporting workflows.
Contribute to team knowledge by sharing learnings and collaborating with senior team members on strategy and best practices.

Requirements

3+ years of experience in digital advertising, with hands-on exposure to paid social campaign management.
Familiarity with one or more major social ad platforms (Meta Ads Manager, TikTok Ads Manager, or Snap Ads Manager).
Comfortable working with data: you can read a performance report, identify what matters, and communicate it clearly.
Organized and detail-oriented, with the ability to manage multiple tasks and deadlines without dropping the ball.
Good communicator, in writing and in conversation, with a client-first mindset.
Proactive and self-motivated
you ask questions, flag issues early, and take ownership of your work.
Experience in iGaming, sports, or digital agency environments is a strong advantage.
Familiarity with 3rd party creative or media buying platforms (e.g. Smartly, Hunch) is a plus but not required.

Nice to have

Experience in iGaming, sports, or digital agency environments
Familiarity with 3rd party creative or media buying platforms (e.g. Smartly, Hunch)

What we offer

A collaborative environment with colleagues from all over the world (Engineering offices in Europe, Asia and US) including various social events and teambuilding.
Flexibility to manage your workday and tasks with autonomy.
A balance of structure and autonomy to tackle your daily tasks.
Vibrant and inclusive community, including Women in Tech and Pride groups which welcome all participants.
Global Employee Assistance Programme.
Calm and Reulay app (leading well-being apps designed to support focus, quality rest, mindfulness, and long-term mental resilience).
Online training videos.
Flexible working hours.

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Client Solutions Manager, Paid Social

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