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Client Solutions Manager - Microsoft Advertising

Italy, Milan · Job Posted May 17, 2026
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Job Description

Microsoft Advertising (MSA) empowers the largest advertisers around the world to reach their maximum potential through digital advertising solutions on the Microsoft Advertising platform. We are seeking top performing Client Solutions Managers with digital advertising experience who can drive revenue and increase customer satisfaction by developing and cultivating strategic client relationships and delivering customized solutions aligning to the client’s advertising needs. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. As a Client Solutions Manager (CSM), you will enable Microsoft to better serve clients by applying obsession with what clients care about and need, ensuring our Microsoft Advertising story is valued and understood, and building and maintaining solid trusted-advisor relationships with day-to-day practitioner contacts at advertiser/agency. You will drive both revenue and client satisfaction across MSA’s performance solutions and as a core member of the account team, this opportunity will allow you to focus on driving data-driven optimizations aligned with client needs, executing campaigns and driving solid coordination or internal resources for excellence in execution of core tasks, account transitions, and client account health.

Job Responsibility

  • Plan with Purpose Through Client Planning as you will partner with the teams, including AEs, Specialist team to develop and execute MSA account plan, leveraging winning sales strategies replicated across clients and client types
  • You will learn about the client’s business drivers, compelling events, seasonality of business to identify opportunities to optimize consumption and partner with the Account Executive in development of sales plans for the client
  • You will influence existing Digital Marketing Managers and Directors, Digital Buying Groups and always leads with insights and data and tailor content and messages about ways to grow and optimize campaigns to increase business results as you influence Stakeholders and Decision Makers by sharing data insights and product demonstrations, bring to life how MSA can increase business results
  • You will optimize the existing book of client business to achieve sales targets and deliver excellent sales hygiene, consistently execute against pipeline, opportunity management, and revenue goals
  • You will support the Account Executive in building a negotiation plan to ensure smooth closing and timely renewal of contracts
  • You will maintain a positive approach during difficult objections & negotiations and demonstrate expertise in MSA’s features and incentives, including incubations products.

Requirements

  • Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND 4+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising)
  • OR Bachelor's Degree in Sales, Marketing, or related field AND 6+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising)
  • OR 8+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising)
  • OR equivalent experience.

Nice to have

  • Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND 5+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising)
  • OR Bachelor's Degree in Sales, Marketing, or related field AND 7+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising)
  • OR 10+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising)
  • OR equivalent experience.
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