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Meta Logo Meta · Sales

Client Solutions Manager, eCommerce

United States, New York 193085.00 - 201960.00 USD / Year · Job Posted March 04, 2026
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Job Description

Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.

Job Responsibility

  • Responsible for developing strategic frameworks that balance short-term goals with long-term vision for account growth and client sophistication
  • Lead the deployment of global account plans and initiatives, coordinating collaborated efforts across internal and external teams, facilitating knowledge sharing and best practice adoption across regions and markets
  • Develop and maintain strong relationships with senior leadership at client and agency organizations
  • Embrace a leadership role in expansion strategies, defining budgets and providing recommendations for the businesses
  • Lead the exploration of new revenue streamlines and global expansion opportunities to drive growth and increase profitability
  • Develop and implement plans to enter new markets, expand existing ones, and diversify revenue streams through innovative products and services
  • Understand and effectively navigate the escalation process to resolve high-risk challenges
  • Negotiate complex opportunities and optimize campaigns to deliver strong returns on investment for clients
  • Lead and manage complex workstreams, ensuring projects are delivered on time and within scope
  • Employ consultative selling techniques to understand clients' needs and develop tailored proposals that drive revenue and business growth
  • Utilize technical background in product development, user experience (UI/UX), consumer journey and platform integration to work closely with cross functional teams (product, measurement, marketing, and engineering) in the development of scalable solutions for clients
  • Develop and implement innovative marketing and advertising strategies, guiding media and creative execution to achieve client objectives and KPIs
  • Oversee measurement, tracking, and optimization to deliver measurable results
  • Drive adoption of new solutions and processes, ensuring smooth transitions and minimizing disruption
  • Lead collaboration with cross-functional teams, including marketing science, product, and business engineering, to ensure seamless execution and delivery of client solutions
  • Build and nurture strong relationships with key clients and agency partners across diverse industries, fostering trust and long-term collaboration

Requirements

  • Requires a Bachelor's degree (or foreign equivalent) in Advertising, Business Administration, or a related field and 5 years of experience in the job offered or a related field
  • Requires 3 years of experience in the following skills: Driving client growth through consultative, data-driven digital media strategies
  • Leveraging the Marketplace landscape for emerging and developed markets, including seller acquisition strategies
  • Developing C-suite relationships, providing specialized guidance and building extensive networks
  • Working with complex, multilingual, regional, and global clients
  • Identifying emerging market opportunities and design targeted optimization programs
  • Identifying business gaps and opportunities to deliver actionable insights to leadership
  • Working with measurement solutions, such as MMM and experimental design
  • Analyzing data using Excel, Tableau, or SQL and translating data insights to strategic recommendations
  • Working cross-functionally to design and implement experimental marketing solutions
  • Managing advertising and business campaign creation, management, and performance tracking
  • Accelerating product adoption through beta/alpha testing and strategic alignment with client goals
  • Creating and delivering internal and external training materials

What we offer

  • bonus
  • equity
  • benefits
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