Client Solutions Manager - Ecommerce & Omni-Channel Job at Meta (London)

Job Description

The Client Solutions Manager for Meta’s Global Business Group team partners with our most strategic clients to make sure they are successful with Meta. This is an opportunity to build and manage key relationships, serve as a consultative product expert and a trusted adviser in marketing, leading strategy, media planning, creative, tech integration, and measurement for our top clients across various verticals including Ecommerce, Retail and other industries in Türkiye. The Client Solutions Manager is a strategic solution-driver with a focus on developing ROI-positive marketing strategies, driving growth by constantly improving performance for advertisers and implementing measurement & attribution solutions. This role is responsible for optimizing complex opportunities and using data and analytics to build consultative and technical solutions for our customers, providing business insights, driving revenue, advertiser education, and satisfaction through a consultative, data-driven approach.

Job Responsibility

Identify, create, and implement marketing solutions grounded on achieving measurable business results for our clients
Develop vertical expertise, including industry research and perspective, to drive overall business objectives and marketing solutions for advertisers. Including 1st party data, ecomm platforms and attribution and measurement systems
Work with businesses to understand their objectives and develop the Meta strategy in partnership with the Client Partner, which will constitute building on insights, crafting marketing strategies and media plans, creative guidance and measurement recommendations
Provide dedicated account management to top clients, to develop, manage, optimize, and support strategic account plans, and leverage data to create business solutions for clients
Project Management - Work and collaborate with broad group of internal cross-functional teams, managing complex work streams to optimize marketing objectives for clients. Manage analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, understanding performance across multiple accounts across multiple country used by clients)
Manage strategic marketing conversations with clients, agencies, and partners (media, creative, measurement partners, MarTech, etc.)
Advise clients on media and creative strategy, planning, measurement and optimization of campaigns to deliver against Key Performance Indicators
Use data and insights to guide strategy and implementation of Meta solutions against client's marketing objectives
Manage internal account operations (revenue delivery, media recommendations, troubleshooting issues, optimization opportunities)
Manage planning, execution, ongoing reporting and optimisation of campaigns (e.g. budget spend, internal analytics and dashboards, optimisation and real time recommendations)

Requirements

5+ years of experience in customer acquisition or in marketing, media, and/or consulting
Professional working proficiency in Turkish and English is needed due to partner with external clients in Turkish and EMEA markets
Experience working directly in digital advertising marketing or media and/or experience of work at consulting firms
Experience analyzing large datasets and delivering actionable insights with experience of Python, SQL, and/or statistical packages
Experience to communicate, collaborate and work effectively in a team, with cross-functional teams and with multiple layers within the organization (internally and externally)
Demonstrated experience with digital media platforms, advertising metrics, and industry trends (Direct Response marketing, data and technology solutions, ad-tech, partnerships)
Leadership experience with multiple cross-functional projects with a high attention to detail
Evidenced track record of proactively initiating projects, prioritizing tasks and manage workload effectively, managing responsibilities and adapting to changing demands
Capacity to travel as needed for client and partner meetings
Success in this position requires consultative sales and analytical skills, a focus on client service and commercial acumen, and the ability to thrive in a dynamic, team-focused environment

Nice to have

Experience with business case modeling and market/opportunity sizing
Experience in digital marketing measurement solutions and attribution models
Cross-border commerce experience across various markets
Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

Meta - All Job Offers

Select Country

Client Solutions Manager - Ecommerce & Omni-Channel

Job Description

Job Responsibility

Requirements

Nice to have

Looking for more opportunities?

Client Solutions Manager - Ecommerce & Omni-Channel

HST Sales Manager - SADC

Pharmacy Technician

Dietary Cook - Swing Shift - PRN

Pharmacy Technician

Cma/cna Evening Shift

Pharmacy Technician

Cna

Cna Night Shift-Part Time

Our AI answers in your language