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Client Solutions Manager, eCommerce, Greater China

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Meta

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Location:
Hong Kong

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Client Solutions Manager of Meta’s Greater China team is a solution-driver and business consulting specialist who puts our customers at the core. This is an opportunity to build and manage key relationships, be a platform and product expert, serve as a trusted adviser in marketing and advertising strategies, lead media planning and measurement for our diversified advertiser portfolio ranging from Fortune 500 corporate to start-ups. This role is embedded in the sales team to build executional and functional partnerships, use data and analytics to devise comprehensive solutions for our clients, and drive revenue by negotiating and optimising opportunities that deliver on our client’s business objectives.

Job Responsibility:

  • In partnership with a Client Partner, analyze client situations and devise integrated marketing and advertising strategies optimally incorporating Meta solutions to maximize client value
  • Use data, insights and market intelligence to identify opportunities and guide strategy and implementation of Facebook solutions
  • Serve as external product consultant educating clients and agencies on product solutions and driving product adoption
  • Drives product innovation internally with cross functional partners based upon market trend and emerging needs of clients
  • Plan media and creative material structure and lead the implementation of campaigns to deliver against client business objectives
  • Outline and oversee measurement scheme, tracking, and results delivery to study the effectiveness of Facebook solutions
  • Oversee budget spend, manage analytics and dashboards, and provide optimization and real-time recommendations
  • Collaborate with Client Partner to exceed sales and yield goals for the book of business that assigned to you
  • Manage complex external and internal work streams, and optimize clients’ advertising operation mode to meet business objectives
  • Oversee internal account operations (e.g. troubleshooting and fixing issues, monitoring and alerting ads policy violations, setting up account and financial details, etc.)
  • Build and manage relationships with both C-suite and front-line stakeholders in clients and agencies
  • Collaborate very closely with a wide-range of internal cross functional teams and cross region counterparts

Requirements:

  • 5+ years’ experience working directly with marketing, media and/or consulting firms and demonstrated leadership skills required
  • Effective and innovative problem solving and decision-making skills
  • Experience working effectively with Cross functional partner teams and all levels of management (internally and externally)
  • Familiar with manage multiple projects while maintaining strict attention to details
  • Demonstrated experience to communicate, collaborate and work effectively on a team
  • Demonstrated experience to build ongoing relationships with external clients
  • Experience Microsoft Excel and data analysis skills
  • Professional working proficiency in English and Mandarin is essential for success in this role
  • BA/BS degree

Nice to have:

  • Extensive experience as a Meta platforms user and familiarity with Meta's ad solutions
  • Preferred qualification or experience in digital advertising and at the same time working with brand advertisers
  • Experience with data visualization tools, analysis tools and sales pipeline management
  • Experience in SQL

Additional Information:

Job Posted:
February 10, 2026

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