CrawlJobs Logo

Client Servicing Solutions Lead - Senior Vice President

United States, Jersey City 176720.00 - 265080.00 USD / Year · Job Posted July 03, 2026
Apply Position
Job Link Share

Job Description

Citi's Investor Services Technology group is seeking an exceptional Software Engineerto join as a hands-on technical leader building theInvestor Services Workbench (ISW)— Citi's unified platform for client onboarding, lifecycle management, operational workflow orchestration, and real-time business activity visibility across Custody, Fund Services, and Securities Finance. This is anEngineering role first. The right candidate uses AI-assisted development tools to write production ready code and ships features on a continuous cadence. You will be embedded within ISW delivery squads, contributing directly to backend services, workflow engines, API layers, and client-facing features, while also serving as a domain authority who ensures the platform is built on a sound understanding of Custody and Fund Services operations. You will collaborate closely with product owners, UX engineers, data architects, and operations SMEs.

Job Responsibility

  • Design, develop, test, and ship production-quality features across the ISW backend (Java/Spring Boot) and frontend (React/TypeScript)
  • Use AI pair-programming tools (GitHub Copilot, Cursor, Claude) as a first-class part of your daily workflow for code generation, test synthesis, refactoring, documentation, and API design acceleration
  • Apply deep Custody and Fund Services domain knowledge to translate business requirements into technically precise, implementation-ready specifications
  • Design and build complex, multi-step business workflows using event-driven patterns on Apache Kafka
  • Build AI-powered features directly into the ISW including LLM-driven intelligent assist for operations teams, NLP-powered search and query across IS data, and RAG-based knowledge tools
  • Design clean, versioned REST and GraphQL APIs
  • Elevate the engineering quality of the wider ISW team through rigorous code reviews, pairing sessions, architecture discussions, and knowledge sharing
  • Champion engineering excellence by writing comprehensive unit, integration, and contract tests
  • instrumenting observability with Open Telemetry
  • conducting chaos engineering experiments
  • and maintaining the ISW platform at five-nines operational standards

Requirements

  • Advanced, daily usage of AI pair-programming tools (GitHub Copilot, Devin, Cursor, or equivalent) with demonstrated ability to use them to accelerate feature delivery without sacrificing code quality
  • Proficiency in prompt engineering for software development
  • Experience in validating and reviewing AI-generated code
  • Hands-on experience building LLM-powered product features (RAG pipelines, conversational search, document Q&A, or AI-assisted workflow interfaces using LangChain, LlamaIndex, or equivalent)
  • Ability to integrate LLM APIs (OpenAI, Anthropic Claude, AWS Bedrock) securely into production Java/Spring Boot services
  • Understanding of AI governance in regulated environments
  • Expert-level proficiency in Java and the Spring Boot ecosystem (including Spring Security, Spring Data, Spring WebFlux, and Spring Integration)
  • Strong frontend capability in React and TypeScript
  • Deep experience with event-driven architecture (Apache Kafka, schema registries, Avro serialization, consumer group management, and exactly-once delivery patterns)
  • Hands-on experience with BPM / workflow engines (including BPMN modelling, saga orchestration, and long-running process management)
  • Proficiency in GraphQL API design including federation, schema stitching, resolver optimization, and data loader patterns
  • Strong command of cloud-native patterns (Kubernetes, service mesh, circuit breakers and distributed tracing)
  • Rigorous testing discipline (unit, integration, contract (Pact), and performance testing)
  • Custody operations: Working understanding of settlement instruction processing, DVP/FOP flows, corporate actions, income collection, asset servicing, and reconciliation
  • Fund Services: Familiarity with fund administration workflows (NAV calculation inputs, fund accounting transaction types, investor register management, transfer agency operations, and fund reporting data structures)
  • Knowledge of key industry data standards: SWIFT MT/MX messages, ISO 20022 pain/camt/sese formats
  • Understanding of client onboarding and lifecycle management in institutional asset servicing (account opening, KYC/AML data requirements, mandate capture, and ongoing client instruction management)
  • Awareness of the regulatory context for Custody and Fund Services technology: AIFMD, UCITS, SFTR reporting obligations, and audit trail requirements
  • Appreciation for the complexity of multi-currency, multi-jurisdiction, multi-asset-class institutional operations data
  • Bachelor's degree or equivalent experience

What we offer

  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages (including planned time off (vacation), unplanned time off (sick leave), and paid holidays)
  • discretionary and formulaic incentive and retention awards

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Client Servicing Solutions Lead - Senior Vice President

8 matching positions

New

Application Development Technology Senior Lead- Senior Vice President

As the App Dev Senior Tech Lead Analyst, you will responsible for the technical ...
Location
Location
United States , Tampa
Salary
Salary:
141440.00 - 212160.00 USD / Year
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 12+ years of experience in software engineering, with at least 2+ years in a leadership role, leading high-performing engineering teams
  • Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field
  • Proven experience as a 'player-coach' who can lead from the front, contribute to the codebase, and mentor junior and senior engineers
  • Strong track record of designing, building, and launching scalable, distributed, cloud-native platforms from the ground up
  • Experience in the financial services, especially Financial Analytics is a significant plus
  • Exceptional ability to communicate complex technical concepts to non-technical stakeholders and to articulate a clear technical vision that aligns with business goals
  • Java full stack/Spring Boot (enterprise standard) and Python Go (plus)
  • Microservices, domain-driven design, event-driven systems
  • REST/gRPC
  • Apigee, Kong
Job Responsibility
Job Responsibility
  • Lead the design, architecture, and hands-on development of a scalable, secure, and resilient agentic AI platform from concept to production
  • Serve as the lead engineer and technical authority, guiding critical decisions on frameworks, technologies, and infrastructure. You will be expected to write code, build prototypes, and lead by example
  • Partner closely with product management and senior business leaders in banking to define the product strategy and technical roadmap. Translate complex business needs into elegant and scalable technical solutions
  • Partner effectively with horizontal AI platform teams, enterprise architecture, and external vendor partners to leverage existing capabilities, influence roadmaps, and accelerate delivery
  • Drive the strategy for integrating and operationalizing Large Language Models (LLMs), agentic frameworks (e.g., Google ADK, LangChain,), and other AI/ML technologies to solve real-world banking challenges
  • Implement and champion best-in-class engineering practices, including CI/CD, automated testing, infrastructure-as-code, and robust monitoring to ensure enterprise-grade reliability
  • Define, measure, and report on key performance indicators (KPIs) related to platform adoption, user productivity, and the ultimate impact on business outcomes like wallet share growth
  • Ensure the platform adheres to the highest standards of data privacy, security, and regulatory compliance required in the banking industry
What we offer
What we offer
  • Medical, dental & vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
  • Fulltime
Read More
Arrow Right

Data Quality Senior Lead - Senior Vice President

Location
Location
Philippines , City of Taguig, Metro Manila
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience within financial services in a large, matrixed, multinational organization with at least 5 years in a senior project management role
  • Proven track record of successfully managing technology projects for business teams, from requirements to testing to go-live readiness preparation
  • Experience in process design, root cause analysis, process re-engineering and process improvement is a must
  • Demonstrated ability to understand business drivers, assess operational risks, and evaluate the business impact of technology decisions
  • Experience in designing and implementing data quality requirements and operating models and partnering with technology for tool development
  • Strong leadership qualities with experience in leading diverse teams and fostering professional growth
  • Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders
  • Strong banking operations knowledge
  • Extremely organized, motivated and analytical
  • Constructively challenge existing processes and seek out answers
Job Responsibility
Job Responsibility
  • Lead the tracking and execution of the technology book of work, ensuring alignment with overall data strategy and technology roadmap to optimize data quality principles
  • Consolidate and deliver business requirements using process simplification, enhanced controls, and business-agnostic principles
  • Lead user acceptance testing and plan operational readiness activities including communications and operating procedures
  • Provide leadership and oversight for technology enhancements, ensuring adherence to best practices in project management and data governance policy
  • Translate complex technical risks into clear business implications for senior leadership, facilitating informed decision-making
  • Proactively identify opportunities to optimize operational processes and enhance business value through technology solutions
  • Ensure that all technology deliveries are designed and implemented with a focus on operational stability, scalability, and resilience
  • Serve as a primary point of contact for senior leadership and key stakeholders, providing regular updates on portfolio status, risks, and strategic alignment
  • Negotiate and resolve conflicts, building consensus among diverse stakeholder groups to drive project success
  • Create presentation materials to support senior management strategic vision
  • Fulltime
Read More
Arrow Right

Cyber / Tech 2nd LOD Senior Lead Analyst, Senior Vice President

The Technology and Cyber Compliance and Operational Risk Office (TCCORO) at Citi...
Location
Location
Poland , Warsaw
Salary
Salary:
340990.00 - 580610.00 PLN / Year
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in technology and cyber risk assessments, metrics, enterprise technology services, risks, and controls within globally complex, dispersed, and diverse organizations
  • Advanced knowledge and experience leading control design and operating effectiveness evaluation, testing, and reporting with a track record of influencing effective risk mitigation strategies
  • Excellent presentation skills as well as the ability to effectively communicate complex topics to a broad audience
  • Advanced proficiency in creating written executive materials and mastery in verbal presentation to Executive audiences
  • Outstanding communication and influencing skills, with the ability connect with individuals throughout all levels of the organization and with external partners and vendors
  • Exceptional relationship management skills, including demonstrable experience managing through conflict and issue resolution with senior stakeholders
  • Proven ability to work within teams, manage cross-functional projects, influence executive-level strategic decision-making, and effectively translate technology / cyber risk insights to value-add risk mitigation solutions
  • Subject matter expert in one or more industry standard risk management frameworks (including ISO27001, COBIT, TOGAF and CRI for example), and an in-depth understanding of technology and cyber risk mitigation strategies
  • Deep knowledge of products within the coverage area (e.g, Markets, Banking), including a technical understanding of current and emerging trends as well as the ability to apply in-depth understanding of the business impacts of technical contributions
  • In-depth knowledge of technology and cyber risks and controls across various information system architecture and engineering domains including data protection, identity and access management, vulnerability management, network security, endpoint security, logging and monitoring, incident management, and third-party management
Job Responsibility
Job Responsibility
  • Manages internal projects on threat issues that support a variety of participants and stakeholders measuring the effectiveness and comprehensiveness of Citi’s first line defenses
  • Establishes and oversees the application of compliance and technology and cyber policies and procedures, technology and tools, and governance processes to provide credible challenge for minimizing losses from technology and cyber risks
  • Independently assesses technology and cyber risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices
  • Leads independent assurance activities to assess areas of concern including substantive and controls testing
  • Monitors, evaluates, and challenges Key Risks and associated Key Risk Indicators triggers and thresholds
  • Identifies potential risks associated with program/project delivery on a technical and detailed level
  • Leads various second line of defense technology and cyber assessments including risk assessments, control assessments, maturity assessments etc
  • Assesses technology and cyber risks associated with new initiatives and programs being proposed for implementation
  • Challenges the design, adequacy and strength of the control environment associated to technology and cyber and recommends actions to ensure the operational risk profile is in line with the technology and cyber risk appetite
  • Executes ad-hoc activities for the TCCORO organization, including but not limited to: researching and producing materials for presentations of deep dives into selected topics, coordinating deliverables related to audits and examinations, and maintaining associated data for executive reporting
What we offer
What we offer
  • Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
  • Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
  • Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
  • Employee Assistance Program financed by Employer
  • Paid Parental Leave Program (maternity and paternity leave
  • statutory and 2 weeks additional paid paternity leave)
  • Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
  • Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events
  • Additional day off for volunteering
  • Cafeteria/ flex benefit
  • Fulltime
Read More
Arrow Right

Data Engineering Senior Lead Analyst - Senior Vice President

The Data Engineering Senior Lead Analyst (Data Analytics Sr Lead Analyst - C14) ...
Location
Location
Canada , Mississauga
Salary
Salary:
145100.00 - 217700.00 USD / Year
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of hands-on professional software engineering experience, including designing and delivering distributed systems, microservices, and full-stack applications in complex enterprise environments
  • Proficiency in programming in Python, JavaScript/TypeScript (React or Angular) is mandatory
  • Experience of using cloud services such as AWS and distributed systems such as Kubernetes, Kafka, S3, Databases like DynamoDB, MongoDB or any other NoSQL database in addition to classical RDBMS such as PostgreSQL, Oracle etc
  • Experience of following TDD and passionate about clean code principles
  • Solid understanding of GenAI principles and architectures, coupled with proficiency in frameworks and libraries (e.g., TensorFlow, PyTorch, Hugging Face Transformers) and MLOps practices for managing the lifecycle of GenAI solutions
  • Strong background in GenAI, including working with LLMs, Google Gemini, and vector databases (e.g. pg_vector)
  • experience in designing retrieval-augmented solutions is highly preferred
  • Solid understanding and experience of using data structures, algorithms and SQL
  • Able to independently work in fast paced and rapidly changing environment
  • Product Management Skills: Business Acumen / Roadmaps / Prioritization: Ability to collaborate with multiple stakeholders across the organization is vital. You must be able to connect technical decisions to business outcomes. This includes understanding your product's P&L, customer acquisition costs, and lifetime value. You should be adept at creating outcome-oriented roadmaps that align with business objectives, not just a list of features. This involves using sophisticated prioritization frameworks to justify your decisions with data and strategic reasoning
Job Responsibility
Job Responsibility
  • Conducts strategic data analysis, identifies insights and implications and make strategic recommendations, develops data displays that clearly communicate complex analysis
  • Mines and analyzes data from various banking platforms to drive optimization and improve data quality
  • Deliver analytics initiatives to address business problems with the ability to identify data required, assess time & effort required and establish a project plan
  • Consults with business clients to determine system functional specifications
  • Applies comprehensive understanding of how multiple areas collectively integrate to contribute towards achieving business objectives
  • Consults with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards
  • recommends solutions
  • Leads system change process from requirements through implementation
  • provides user and operational support of application to business users
  • Formulates and defines systems scope and goals for complex projects through research and fact-finding combined with an understanding of applicable business systems and industry standards
  • Fulltime
Read More
Arrow Right

Digital Software Engineering Senior Lead Analyst - Senior Vice President

Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of relevant experience in an Enterprise Architecture role with subject matter expertise in one or more areas
  • Exhibit expertise in all aspects of technology by understanding broader patterns and techniques as they apply to Citi’s internal and external cloud platforms (AWS, PCF, Akamai), and internet and mobile / web frameworks (Angular, iOS and Android) and apps
  • Effective Citi architecture leader working with internal stakeholders and supported by external vendors to enable the best solution: secure, performant and scalable
  • Hands-on expertise in developing robust, enterprise-grade applications leveraging modern technology stacks, including Frontend development using Angular or similar JavaScript frameworks
  • Backend development utilizing Java microservices architecture
  • Designing and implementing RESTful APIs
  • Demonstrable expertise in utilizing modern development tools and technologies across all phases of the Software Development Life Cycle (SDLC) (e.g., GitHub Co-pilot, or equivalent)
  • Working knowledge and adherence to industry best practices and established software development standards
  • Demonstrated strong people management skills, including team development, mentorship, and performance management
  • Proven project management skills, with the ability to oversee project planning, execution, and successful delivery within established scope, budget, and timelines
Job Responsibility
Job Responsibility
  • Accountable for defining the technology strategy for Digital team in alignment with Citi Technology
  • Collaborate to help create reliable, scalable, and high-performance services and architectures
  • Develop cohesive interpersonal working relationships with all peers and team members
  • Utilize comprehensive knowledge of multiple technological disciplines to achieve objectives by providing leadership and guidance to the teams responsible for architecting, implementing and performing continuous improvement to products
  • Work style is very independent, requiring little or no guidance by more senior architects
  • Decisions will make a significant, measurable impact on the business goals for different lines of business
  • Play a significant role with PMTs, TPMs and SDEs to determine potential technological designs and approaches
  • Assist in the planning and managing of assignments generally involving large budgets, cross functional and / or multiple projects simultaneously
  • Effectively understand and analyze both technical and business risks and impact
  • Be part of the design review board that will focus on the design process, search for generic patterns, and share best practices across the organization
  • Fulltime
Read More
Arrow Right

Full Stack Senior Tech Lead-Senior Vice President

The Applications Development Technology Senior Lead Analyst is a senior level po...
Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 15+ years of progressive experience in software development, strong hands-on experience with enterprise-level Java development, including Spring Framework (Spring Boot, Spring Cloud) and related ecosystems
  • deep understanding and hands-on experience with data architecture principles, including relational databases (e.g., PostgreSQL, Oracle), NoSQL databases (e.g., MongoDB, Cassandra), data warehousing, and big data technologies (e.g., Spark, Kafka)
  • at least 5 years in a Solution Architect experience
  • proven hands-on experience with Python for data manipulation, scripting, machine learning, and backend development
  • demonstrable hands-on experience with Generative AI concepts, frameworks (e.g., TensorFlow, PyTorch), and practical application of large language models (LLMs), natural language processing (NLP), and machine learning (ML) models
  • experience with cloud platforms (e.g., AWS, Azure, GCP), including understanding of cloud-native services and serverless architectures
  • proficiency in designing and implementing microservices architectures, RESTful APIs, and event-driven systems
  • experience with containerization (Docker) and orchestration (Kubernetes)
  • familiarity with CI/CD pipelines, DevOps practices, and automated testing frameworks
  • excellent communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to diverse audiences
Job Responsibility
Job Responsibility
  • Lead integration of functions to meet goals, deploy new products, and enhance processes
  • Analyze complex business processes, system processes, and industry standards to define and develop solutions to high level problems
  • Provide expertise in area of advanced knowledge of applications programming and plan assignments involving large budgets, cross functional project, or multiple projects
  • Develop application methodologies and standards for program analysis, design, coding, testing, debugging, and implementation
  • Utilize advanced knowledge of supported main system flows and comprehensive knowledge of multiple areas to achieve technology goals
  • Consult with end users to identify system function specifications and incorporate into overall system design
  • Allocate work, and act as an advisor/coach developers, analysts, and new team members
  • Influence and negotiate with senior leaders and communicate with external parties
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
  • Fulltime
Read More
Arrow Right

Senior UX Designer UX Lead Senior Vice President

Location
Location
Canada , Mississauga
Salary
Salary:
145100.00 - 217700.00 USD / Year
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of relevant work experience
  • 8+ years UX design experience
  • 8+ years of experience designing delightful user experiences for a range of responsive desktop, web and native mobile apps
  • 5+ years and expertise in Figma and other relevant UX design and research software tools
  • 3+ years experience within software development domain
  • 3+ leading projects in technical domain
  • Strong analytical and quantitative skills
  • Data driven and results-oriented
  • Experience in running high traffic, distributed, cloud based services
  • Experience in affecting large culture change
Job Responsibility
Job Responsibility
  • Drive and support product vision from concept to production
  • Proactively understand and incorporate user learnings to know when to enhance or sunset existing products
  • Provide cross-organizational and cross-disciplinary solutions across the company
  • Use creative process and design thinking to improve products
  • Support business stakeholders to create or improve marketing campaign strategies and their effectiveness
  • Launch, manage and optimize digital feature enhancements across all channels, and closely monitor, measure, and report on feature performance
  • Provide thought leadership through hard-hitting, high quality data analysis and research
  • Evaluate new product concepts for viability and present them to senior stakeholders for approval
  • Convert ideas into design concepts to provide direction to UX and UI Designers
  • Be able to listen well, effectively negotiate, and diplomatically manage conflicting points of view, as well as influence others in an organization to ensure alignment and progress
  • Fulltime
Read More
Arrow Right

Senior Lead Counsel - Corporate Law - Senior Vice President

The Senior Lead Counsel (Proprietary M&A and Strategic Investments Legal) is a s...
Location
Location
Ireland , Dublin
Salary
Salary:
119760.00 - 179640.00 EUR / Year
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Relevant industry experience, preferably in financial services
  • Banking or financial industry experience, including laws related to banking regulations
  • Comprehensive knowledge of laws, regulations and practices while staying abreast of regulatory and legal environment, internal policies and industry trends that impact the business
  • Experience with complex deals, demonstrated ability to analyze issues and develop legal solutions
  • Effective communication and negotiation skills and ability to build and maintain trusted relationships
  • Excellent leadership, interpersonal, organizational and relationship management skills
  • Proven ability to apply sound judgement while managing assignments in a demanding, fast-paced environment
  • Bar license or legal qualification in good standing to practice law in the United Kingdom (England and Wales)
  • Juris Doctorate or equivalent law degree
Job Responsibility
Job Responsibility
  • Prepares, executes, and advises the business on mergers, acquisitions, divestitures (including sell downs or spin offs), strategic joint ventures and strategic investments involving businesses or assets that are or will be integrated into Citi’s management and financial reporting structure
  • Responsible for legal issues and other disputes through preventative and proactive legal advice and identifying risk relating to M&A and Strategic Investment transactions
  • Serves as a recognized subject matter expert to senior management or key regional management and/or primary advisor to senior business stakeholders, functional partners (e.g., Risk, Compliance, Finance, CAO, CCO), the Legal Management Council (LMC), Practice Group Heads, and/or Regional/Country Leadership on legal issues related to M&A and Strategic Investments
  • A recognized subject matter expert who substantially influences the way things are done within Citi and/or the legal/financial services industry as it relates to M&A and Strategic Investments
  • their area of responsibility and has primary accountability for the end results
  • Responsible for providing Citi businesses and functions with legal counsel
  • supporting strategic initiatives and product/service launches, providing subject matter expertise and interpretations of relevant laws, rules, regulations, and industry practices, and advising business management/leadership on all manners of legal matters related to M&A and Strategic Investments
  • Represent the firm both internally and externally with clients, government bodies or other organizations, typically serving at the most senior level as part of the senior management team
  • Anticipate, evaluate, and appropriately respond to developments in local and international laws and regulations that impact relevant Citi activities as it relates to M&A and Strategic Investments
  • assist the firm in evolving to meet marketplace and client needs
What we offer
What we offer
  • Business casual workplace with a hybrid working model (up to 2 days working at home per week)
  • Competitive base salary (which is annually reviewed)
  • Additional benefits that support you (and your family) to be well, live well and save well
  • Fulltime
Read More
Arrow Right