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With the continued growth in the industry, SG Capital (a division of Scotlynn) is currently hiring for the Client Services position at our corporate office in Vittoria, ON. This role is for experienced administrative personnel with high levels of organization, written and verbal communication skills. SG Capital provides transportation businesses with simple cash flow solutions. As a division of Scotlynn, every aspect of our operation highlights our passion for doing it better – from our state-of-the-art equipment and our comprehensive farming procedures – to our attention to detail and open communication. The Client Services role is responsible for reviewing and processing invoices and providing customer service to SG Capital’s carriers, customers, and their coworkers. They will support the Account Managers to complete operational functions and strengthen client relationships. This role could also known as Client Administration, Data Entry, Administrative Assistance, Billing Specialist, etc.
Job Responsibility:
Reviewing and processing invoices
Providing customer service to SG Capital’s carriers, customers, and their coworkers
Supporting Account Managers to complete operational functions and strengthen client relationships
Accurately processing invoices, drafting reports, and ensuring all necessary information is obtained and submitted to customers
Organizing accurate records of payment that are received from customers
Working with carriers to ensure scheduled payments are made and collected
Supporting Account Managers in fostering strong relationships with carriers and proactively identify and solve issues
Exercising integrity and confidentiality
Requirements:
High levels of organization, written and verbal communication skills
Detail-oriented with excellent time-management and multi-tasking skills
Willing to learn new customer service techniques and strategies in a fast-paced environment with a strong work ethic
Excellent computer skills
Work experience in customer-facing roles from the following industries is welcomed and appreciated: hospitality, finance, and/or trucking and logistics
What we offer:
Competitive Benefits Plan and Employee and Family Assistance Plan
Full gym access with personal trainer
Corporate chef providing healthy meal options
Opportunities to strengthen local communities through “Community Volunteer Program” initiatives
Rewarding, collaborative and lively workplace culture