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Client Services Specialist with Dutch

https://www.randstad.com Logo

Randstad

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Location:
Poland , Warszawa

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Are you fluent in Dutch? Are you looking for a new professional challenge that will allow you to work with foreign languages on a daily basis? For our client, a global company that is currently opening a branch in Warsaw, we are looking for a Customer Service Specialist. If you are customer-focused, detail-oriented, and enjoy keeping everything running smoothly, this position is for you. We are looking for motivated individuals to support our team in the Netherlands and ensure smooth and reliable service delivery. Join our new team in Warsaw and become a key player in this dynamically growing company.

Job Responsibility:

  • Clarifying invoice-related issues
  • Assisting with technical issues (e.g., logging in)
  • Providing information on claim status and policy changes
  • Processing and implementing policy changes
  • Preparing and sending policy documents to customers
  • Handling returned correspondence
  • Registering new claims
  • Preparing necessary documentation for claims
  • Coordinating communication between customers and specialists
  • Ensuring smooth and timely processes

Requirements:

  • At least 1 year of experience in customer service, administration, or support roles
  • Excellent interpersonal skills and a natural customer focus
  • Very good knowledge of Dutch and English (min. B2/C1)
  • Conscientiousness and attention to detail
  • Proactivity and commitment
What we offer:
  • Work in an international environment
  • Professional onboarding and training
  • Benefit package
  • Modern office in Warsaw
  • Possibility of hybrid work (after onboarding 3 day from office, 2 days from home)

Additional Information:

Job Posted:
February 24, 2026

Expiration:
March 10, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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