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Client Services Representative

United States, Escondido · Job Posted July 03, 2026
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Job Description

A growing financial services organization is seeking a Client Service Representative to provide high-touch support to clients while assisting advisors and internal teams with daily operations. This position is ideal for someone who enjoys building relationships, managing multiple priorities, and delivering an outstanding client experience. The successful candidate will serve as a key point of contact and help ensure every client interaction is handled with professionalism and care.

Job Responsibility

  • Welcome clients and provide exceptional customer service by phone, email, and in person
  • Coordinate appointments and maintain advisor calendars
  • Assist clients with account documentation and service requests
  • Follow up on outstanding items and ensure timely resolution
  • Build strong, long-term client relationships through consistent communication
  • Maintain confidential client records and documentation
  • Prepare reports, correspondence, and presentation materials
  • Update CRM and client databases
  • Assist with office operations and special projects

Requirements

  • 2+ years of client service, administrative, banking, or financial services experience
  • Strong organizational and multitasking skills
  • Experience with CRM platforms and Microsoft Office Suite
  • Excellent communication and customer service abilities
  • Professional demeanor with a high level of confidentiality

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training
  • access to top jobs
  • competitive compensation

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