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Robert Half is seeking a Client Services Representative for a temp-to-hire opportunity with a well-known nationwide organization in Tulsa. This role is ideal for someone who enjoys helping others, has strong patience and communication skills, and thrives in a service-focused environment. This position supports clients throughout their experience with the organization by providing excellent customer service, processing paperwork, and maintaining accurate data across multiple systems. The role involves both phone and email communication, as well as occasional in-person client interactions.
Job Responsibility:
Assist clients through onboarding and enrollment processes
Provide friendly, professional support via phone, email, and occasional in-person interactions
Process paperwork and maintain accurate records in multiple systems
Perform detailed data entry while meeting deadlines
Respond to client inquiries, research issues, and provide timely resolutions
Communicate with internal teams to ensure client needs are addressed
Manage a fluctuating volume of inbound and outbound calls and emails
Maintain strong relationships with clients through clear and professional communication
Requirements:
At least 1 year of data entry experience with strong accuracy
Previous customer service or client support experience
Comfortable handling inbound/outbound calls and email communication
Ability to work in a fast-paced environment and manage multiple tasks
Strong attention to detail, organization, and time management
Proficiency in Microsoft Office (Word, Excel, Outlook)
Excellent written and verbal communication skills
Patience and a genuine desire to help others
High school diploma or equivalent required
some college preferred
What we offer:
medical, vision, dental, and life and disability insurance