Client Services Officer

As part of the application process, you’ll need to complete a short assessment that simulates the responsibilities of the role. We’re seeking a dynamic and results-driven Client Services Officer to join our high-performing team. You’ll engage directly with our clients, working across telephony and CRM systems to schedule their assessments, resolve general enquiries, de-escalate challenging situations and ensure that they receive an exceptional customer experience. This role is ideal for someone who enjoys working collaboratively, adapts quickly to change and is committed to continuous learning.