Client Services Navigator

The Client Services Navigator is part of a skilled team that supports individuals and families regarding issues of food security, poverty, social isolation and opportunity. The Client Services Navigator is involved in the daily operations of the Archway Community Services Food Bank and the programs it runs. This position works as a member of the Client Services team to assess access to food and use a client-centered approach to support individuals and various programs. The Client Services Navigator will assess individuals’ and families’ eligibility for Food Bank services and determine appropriate/cultural food to meet specific needs. In addition, the Client Services Navigator supports the Program Supervisor in providing a client-centered, human rights/social equity–based approach to supporting individuals and families. The Client Services Navigator will provide a single point of contact for referrals to Archway programs and other organizations which provide wraparound services to assess clients’ needs in addition to their Food Bank requirements and explain other Archway services which would be of benefit for individuals/families.